Chails Hamlet

Experienced great hospitality of the staff..very humble & very warm..service was par excellent..very gud food…want to mention especially the personal service of Mr.Rajinder Thakur n Surinder Thakur from F&B. Overall a memorable stay

The stay was fantastic. We had earlier taken the one bhk cottage, however, we were not that comfortable in it , immediately just upon one request, the mgmt, accepted our request to change the room to the cottage suite . Gestures like these when sorted out without any arguments is really appreciative. The property is very nice , well located and a perfect get away. We were 3 of us, including my 6 year old son, who had a ball of a time running around in the open lawns and in the club house. Our anniversary decorations were done in our room and room balcony- amazing. The food is good , i would not say excellent , due to the limitations in choice, however, whatever is provided, is extremely nice. The service is top class and prompt. House keeping is good and.fast. The staff is ever smiling and friendly. Mr. Ram lal was present throughout and ever helpful. Mr. Amritpal sign too is co-operative and a good person to communicate and place all your requests to. They will make sure that the guests are happy and content Will surely visit there again

I booked cottage room for 1 day and for other day I booked premium room, though they have similar view from all the room category but I was not happy with the day 1 cottage as it was just next to the standard category room and on second day also I was given a corner room but after having a long discussion with mR singh he allowed another room Which was better than the corner room, reception team should be trained with better premium customer service skills because if guest is paying a good amount than they have right to expect a premium service. I was told in morning by the reception girl that I will be allotted 105 or 106 but I was given 102 room no and when I told reception manager he said you are mistaken we never advised 105 or 106 and they made me felt like I m lying and when I said i will review this thing so manager said no worries we cannot do anything and than I had to call Mr singh and he alloted another room Food is good, service is good, location is good, view is good I might go again but next time I expect a better room on the upper floor (for premium room category) and the center cottage room if booked for cottage category

Great

Nice property among the clouds in Chail surrounded by mountains. Rooms come with nice view. A real nice big lawn with swings to let you immerse in the beauty of the place. Food is OK. Building architecture and interiors are superb.Stayed there only for couple of nights but will definitely go again for longer period. Must visit for people who just want to relax in a nice setting.

Very good Hospitality, SUPERB FOOD , Good Staff , NICELY MAINTAINED PROPERTY , Superb Surrounding Views of Hills , Mountains , Overall Very good Services By all the Staff ( Ram Manager , Manish , Pawan , Subham , Ankush ( chef ) , Surender ( F&B ) 😍😍👌👌😍😍😎😎

Opting for Chail’s Hamlet during a recent trip to Chail proved to be a great choice! A group of twelve, we arrived at the resort around five o’clock on 28th May 2022 and headed back to Delhi on the morning of 31st May. The rooms here were comfortable with all the basic amenities. Each room had a balcony giving an expansive view of the surrounding hills and valley. The green lawn and several sit outs in the premises provided ample options to lounge around. A recreation room with some games including a table tennis table and comfortable sofas was perfect for the late morning and afternoon when the sun was high in the sky. The staff at Chail’s Hamlet deserves a very special mention. Kudos to them! Be it the front desk, housekeeping, room service, the restaurant or the kitchen, each and everyone was so extremely helpful and friendly. Always smiling and ever so polite. The slightest hiccup was attended to with exemplary promptness. We had all our meals at the resort. Breakfast on the house consisted of an elaborate spread! There was a variety of cuisines on offer à la carte: Chinese, Continental, Indian. The food was certainly soothing on the palate. The Indian cuisine was particularly good. A variety of fruit trees such as walnut, peach, pomegranate etc. in and around the resort further accentuated its pristine surroundings. Nice walking trails and for the not so adventurous the lush green lawn within the premises provide ample walking options!!! A couple of suggestions though. It would be real nice if lights are put ***** the ramp leading from the parking area to the dining space. Also, the steps going down from the parking to the rooms below require some repair and additional lighting! And a wee bit of cleaning of the area behind the rooms and between the resort boundary would make the already excellent view even more pleasing! All of us greatly enjoyed our stay here! Our heartfelt thanks to all at Chail’s Hamlet. Wish Amrit Pal Singh and his team all the best! Amita CHAUDHURI

Good property, amazing views from room and the nicest staff ever!! We planned a family trip of ~20 people to celebrate my daughter's first birthday. Everything was so seamless and the staff's hospitality was cherry on the cake. Special mention for RamLalji, Shubham and Pawan for their courteous and prompt service. Also, thanks to AmritPal Ji for his honest and right suggestions during pre-check in phase. The team made our occasion truly special. Highly recommended. PS: All rooms have great views... So don't be fixated on room grade. Although, premium rooms give better privacy and less noise from adjoining rooms.

I wish to share my wonderful holiday experience of visiting Hamlet Resort, Chail from 2804-010522. After a tiring journey when we reached the resort, it was a relaxing feel to enter the big sized rooms well appointed. We were 03 friends with spouses and took 03 rooms. The resort is situated on hill top giving 360 degree view, one can see lush green mountains and surroundings on all sides The weather was too good at 18 degrees and one could feel little cold All rooms had all essential amenities and mindful efforts to make the stay comfortable, the most I liked was that we could place our 02 suitcases horizontally at most convenient height to operate them without physical bending - something that Senior Citizens / women would appreciate. Balconies were simply huge, we all 07 could sit in balcony on chairs without any inconvenience to each other, have chit-chat at tea and keep the cups on central table. The lush-green mountain view was simply fabulous During my service / personal visits, I don’t remember to have seen such big balcony in hotel / resort. Resort has huge green lawn wherein one can enjoy the evening snacks and drinks. Service is too good and staff is always ready to travel extra mile to comfort the guests. Resort also houses children play area, snooker table and other usual indoor games. Food is too good and staff is ready to cater to your specific needs suiting your taste. Chail also has Kali Ma Hill Top temple called Tibba Temple, A very well built temple of an extremely fine architecture, very neat and clean white marble temple and no one would fall short in appreciating it. For wine lovers, Himanchal Pradesh Miniral Corporation HMPC, fruit wines of 10-14 % alcohol are richly available on route from Solan to Chail. Also fruit juices of superior quality available for purchase. Members may like to drive advantage from my experience.