Hilton Shijiazhuang

Hilton Shijiazhuang Reviews

Hilton Shijiazhuang

No. 5 East Street, Chang'an District, Shijiazhuang, Hebei, 050011, ChinaView Hotel Details
Hilton Shijiazhuang
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Hilton Shijiazhuang Guest Reviews

4.6/5
Very Good
2315 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(2315)
Positive reviews(2186)
Reviews with photos/video(351)
Classy environment(179)
Friendly front desk staff(122)
Delicious breakfast(92)
Parking difficult(79)
Loved the night views(50)
Luxurious(24)
Great swimming pool(20)
Located downtown(13)
Negative reviews(129)
Guest User
Double Hilton Guest Room
Stayed in Aug 2024
Travel with friends
4 review
4.5/5
Great
Posted on Aug 31, 2024
One of the best hotel in city. Not bad location , good price for this
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for our service and location. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager Olivia Guan
Louis Idehen
King Hilton Guest Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Amazing experience. Highly recommended. The hotel and staffs are friendly and are very helpful. It’s a place I will love the be again. Home away from home
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Arturo Joao
Double Hilton Guest Room
Stayed in Jul 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Hotel is really nice, and you can’t beat the price. Breakfast has many options but nothing out of the ordinary in terms of taste
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services. And our relevant department will make positive improvement depend on your feedback. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Guest User
King Studio
Stayed in Aug 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 21, 2023
A very well kept facility with friendly, helpful staff. If you’re not comfortable with heights, don’t stay here. Even if you aren’t, consider it. I would recommend the executive suite with the 180 degree window coverage; a beautiful view to wake up to~
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager Olivia Guan
Erik Johan
Double Hilton Guest Room
Stayed in Aug 2023
Business travelers
1 review
3.2/5
Posted on Aug 10, 2023
Frontdesk didnt want to add my Hilton honors number because I book via trip.com Room service I cancelled after waiting more than 1 hour
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. It is a apology that your inconvenient staying at our hotel. According to Hilton Honors Membership point policy, the reservation from third party neither enjoys accumulated member points nor benefits from the membership privileges. Regard to the Room serverice, Our Food and Beverage team will conduct relevent investigations and make positive improvements, Sincerely hope to welcome you back soon in the future, so that we could have the opportunity to improve our service. Thank you again for your tolerance and understanding. We are really looking forward to seeing you again! Thank you and best regards!
Guest User
Double Hilton Guest Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Great location and service.
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in our hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Dirk
Deluxe Room
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Great hotel to stay in. For sure I will come back. Special thanks to Tyhowl, who gave me a warm welcome and quick check in and out.
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Double Hilton Guest Room
Stayed in Sep 2023
Business travelers
4 review
3.5/5
Posted on Oct 8, 2023
Hôtel make long long delay for my deposit amount returned
Response from Property: Dear Guest, thank you for staying with us at Hilton Shijiazhuang and also thank you for sharing your hotel experience with us. It is a apology that your inconvenient staying at our hotel, we will conduct relevant investigations and make positive improvements. Sincerely hope to welcome you back soon in the future, so that we could have the opportunity to improve our service. Thank you and best regards! General Manager Olivia Guan
Zahra
King Studio
Stayed in Aug 2024
Business travelers
22 review
4.0/5
Very Good
Posted on Aug 23, 2024
Good location
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Resat Ayvaci
Double Hilton Guest Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 1, 2024
Good place to stay.
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Peggy
King Hilton Guest Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 22, 2024
clean and good location
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping plaza, Hebei gymnasium, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
Nasir Akram Sheikh
Double Hilton Guest Room
Stayed in May 2024
Business travelers
2 review
4.2/5
Very Good
Posted on May 21, 2024
All good.
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager Olivia Guan
MelissaZhang
King Hilton Guest Room
Stayed in Feb 2022
Couples
12 review
5.0/5
Outstanding
Posted on Feb 18, 2022
Amazing service. Hotel staff did all the arrangements according to what I wanted. Best anniversary weekend
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our team members. We are really looking forward to seeing you again! Thank you and best regards!
Guest User
King Hilton Guest Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The stay at Hilton Shijiazhuang was an unforgettable experience. The hotel is located in the city center, with convenient transportation and close to business districts and cultural attractions. The lobby is magnificent and elegant, and the lobby manager Lei Chenglong is warm and thoughtful, patiently answering questions and recommending local delicacies. The rooms are exquisitely designed, the beds are comfortable, and the dining options are rich, especially the breakfast variety. The hotel's hardware facilities and services are up to world-class standards, making it an ideal choice for those who pursue quality life. Thanks to every staff member for making my trip more perfect. Highly recommended to friends who plan to go to Shijiazhuang!
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您的入住體驗。酒店地處石家莊中心商業區，緊鄰省博物館和先天下購物中心，為河北省標誌性建築，高達53層，主體建築高245米。酒店客房均在32層以上，健身房配備城市最高的四季恆温全景空中泳池，酒店全日制餐廳及西餐廳均為最高景觀用餐區，享受世界美食的同時欣賞城區風景。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們很榮幸能為您提供最優質及多元化的服務。非常歡迎您無論出差或是旅行選擇我們酒店！真誠期待您的再次光臨，祝您出行愉快，工作順利！
Guest User
King Hilton Guest Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Hilton Shijiazhuang is located in the city center, with convenient transportation, next to Beiguo Xiantianxia and Hebei Museum. The hotel has a wide view and overlooks the entire Shijiazhuang. The environment is very good and the check-in experience is very good! AMY at the hotel front desk is warm and attentive. I recommend everyone to choose Hilton Shijiazhuang!
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您的入住體驗。酒店地處石家莊中心商業區，緊鄰省博物館和先天下購物中心，為河北省標誌性建築，高達53層，主體建築高245米。酒店客房均在32層以上，健身房配備城市最高的四季恆温全景空中泳池，酒店全日制餐廳及西餐廳均為最高景觀用餐區，享受世界美食的同時欣賞城區風景。您對酒店員工的認可是我們團隊前進的最大動力。我們將在未來繼續傳遞我們的品牌承諾，以確保每一位客人能感受到我們的關心，重視以及尊重。我們期待您的再次光臨！感謝並致以最誠摯的問候！