Atour Hotel Shijiazhuang Yuhua East Second Ring Road Reviews

The hotel is very new & clean. The staff are very friendly & helpful, top notch service. Keep it up! The rooms are comfortable & clean. Hope they will maintain their good service & cleanliness. Will stay again.

Facilities are new and clean. Spacious rooms. Polite and professional staff. Good breakfast.

Now many express hotels are decorated in the style of Atour. But Atour has always been the leader in this field. The rooms are large and clean. The breakfast is also unmatched by other express hotels.

I was very satisfied with every aspect, especially the meal that I received late at night. It was perfect for me as I was tired and had no appetite but hadn't had dinner yet. It was a lifesaver!

The hotel is very clean. The service staff is very nice and polite. The location is easy to find. There is free parking. The breakfast is very good. The room is clean. There is a large living room on the first floor. It is also suitable for business trips.

The service is warm and thoughtful, the environment is comfortable and satisfactory

Facilities: The reason for choosing this hotel is that it was newly opened in 2024. The overall facilities of the hotel are still very new, but it can be clearly seen that the facilities have been damaged after the renovation. The free parking area in front of the door is still very large, and it can be said that there are plenty of parking spaces. Hygiene: Because it is a newly renovated hotel, the overall hygiene is very good, but it is inevitable that the details can be seen that the sanitation of the wasteland is not well cleaned up, and the newly renovated facilities are not well protected. Environment: Because I need a quiet sleeping environment, I chose a room without a street window, but only a window in the patio, which is very quiet overall. Because it is newly renovated, an air purifier is also provided in the room to remove formaldehyde. I like the lights on the open clothes hanging area in the room very much. There are automatic curtains and automatic toilets in the room. Another detail is that I haven't lived in a hotel for a long time. The front desk directly gave the power supply card, but this is better because there is a power supply card in the room, which is very convenient. Service: When checking in at night, it was a very sunny boy, who was very enthusiastic in reception and considered various factors for customers very well. Select a room. When checking out during the day, there were two very beautiful ladies. The check-out speed was very fast. They smiled the whole time and spoke kindly, which gave people a very friendly feeling. I will definitely stay here again.

In view of the opening in 2024, I specially chose this hotel, but the hygiene is so bad that I am speechless! This is the first time I have seen a newly opened hotel so dirty, and it is my favorite Atour!! Please see the picture! The first time I checked in, I just found that the wash mirror and dressing mirror were not clean when I entered the door! When I was about to go to bed, I found that there were hair and fur on the pillow! After calling the front desk, I moved to the next door, and the front desk staff checked it, and the bedding was fine! But there are still a lot of hair, fur and dust on the mirror and the floor of the bathroom! What I don’t understand is, don’t they do the most basic hygiene every time they clean? ? There are other people’s yogurt straws in the small refrigerator in the room! ! The nightgown is pilling everywhere! Is this still Atour? And is it the newly opened Atour in 2024? The smell of the decoration in the room is so strong that it smells disgusting! I opened the window and left the curtains slit for ventilation, and I barely slept for a night! ! The front desk boy was very polite in solving the problem and actively changed the room, but the hygiene was really bad! After the staff cleaned up, shouldn't the management check the room? It was so dirty that it was visible to the naked eye! This shows that there is no responsible cleaning and management staff!

The service is very good, and the late night porridge is delicious! Recommend everyone to come, free parking, and the hygiene is in place.

Due to heavy snow, we decided to stay in Shijiazhuang. I chose this hotel because I really love the pillows of Atour. We arrived very late, and the staff was very enthusiastic. They put down their work and checked us in first. The room was clean and tidy, and also very new. The sound insulation was a little poor, and we happened to catch up with the happy card game next door. When we checked out, they took the initiative to send us a few bottles of warm mineral water, which was convenient for us to drink on the road. Very considerate! High cost performance! The chain brand is also very reliable!

The room is clean and tidy, the staff has a good service attitude, the mattress and pillows are very comfortable, the curtains are also light-proof, the room is very quiet, the stay experience is very good, and it is recommended to stay.

The room is quite noisy, with the roar of machines, and it feels like it is going to resonate. This is the worst Atour I have ever repaired. No matter how good the zero-pressure memory foam pillow is, I can't sleep well💤. Bad review!!! This is not a problem of one or two rooms, it should be a problem of several floors or one building. I don't understand what Atour is made of, and this is not the first hotel. In addition, the room we stayed in had large curtains. After opening them, we found that the window was actually very small, and there was another wall outside the window. Fortunately, we arrived at night and left in the morning, so we didn't care about its window problem. However, we checked in late at night just to have a good sleep and rest, but we didn't expect that the hotel would not be able to sleep well at all! 👎

The price-performance ratio is very high, it is positioned as a mid-to-high-end brand, the overall quality is beyond reproach, the linen facilities are consistent, the washing and care are also very good, the slippers are a little stuffy, and the space is very comfortable. I will stay again

This is a newly opened hotel with a clean environment, rich breakfast variety, friendly waiters, and comfortable mattresses and pillows. It was a very comfortable stay for a family outing. I recommend it to everyone.