To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.4
Service3.4
Cleanliness3.4
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All reviews(106)
Positive reviews(5)
Negative reviews(3)
Claire
Premier Double Room, Garden View (Manor)
Stayed in Apr 2024
Family
1 review
1.7/5
Posted on May 25, 2024
Horrible service. I'd booked a room for two adults and one child to be told that they didn't know about the child bed (even though I'd book for three and put it in my special request and had it all on the email confirmation) then to be told by the rude receptionist that it wasn't her problem and it was a room for two. Eventually we got an extra bed sorted. The pool was closed and we hadn't been informed. Generally awful service. I definitely wouldn't recommend staying here
Guest User
Classic Double Room with Garden View
Stayed in Aug 2023
Couples
1 review
4.5/5
Great
Posted on Sep 6, 2023
A lovely character building in a peaceful spot. Great to unwind. The pool really helped too. Food was lovey and reasonably priced
Guest User
Classic Double Room with Garden View
Stayed in Aug 2023
Couples
1 review
2.0/5
Posted on Nov 15, 2023
Very old fashioned
Dust everywhere
Long walks to room
Not very inviting
Guest User
Premier Double Room, Garden View (Manor)
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 29, 2023
Had a great weekend here, staff very polite and friendly and helpful.
The hotel and rooms were clean and tidy, with ample supply of tea/coffee/sugars and milks.
The swimming pool, jacuzzi, steam room and sauna was clean and available to use by all residents.
Food was lovely and hot and tasty.
Would recommend here and will definitely be returning.
JK Ahmadzia
Classic Double Room with Garden View
Stayed in Apr 2023
Family
1 review
2.0/5
Posted on May 24, 2023
When I checked in went to the room there were no toilet roll in toilet TV was broken from side ,
John Treacy
Classic Double Room with Garden View
Stayed in May 2023
Travel with friends
4 review
3.2/5
Posted on Jun 26, 2023
Nice quiet place a bit tired , no lifts so a lot of stairs
LAU
Double Room - Classic
Stayed in Aug 2022
Family
51 review
3.2/5
Posted on Oct 7, 2022
The post code given on the hotel address did not lead us to the Hotel. It was difficult to find as it was inside an estate. The hotel is not close to the road. The sign at the road entrance is not very prominent. When arriving at the hotel, the building looks like a manor of some royalties which was quite impressive. Check in was smooth but there wasn't a lift and we had to haul our heavy luggage up a couple flight of stairs and through narrow corridors. No porters or conceige to help was a bit annoying. The breakfast was standard full english breakfast which was as expected. Lawn areas and many big trees around the hotel does provide a relaxing feel. There is a separate building that houses the pool and gym. This facility was not exclusive for hotel guest and open to people who join their club. Unfortunetely on the day of my stay, there were many people there and so I gave it a miss.