Guest User
March 18, 2024
First of all, this is my first comment since returning to Japan. It's probably been 8 years since my last comment, but I'll be writing steadily from now on. What surprised me about Fukuichi was that I didn't see any foreign guests even though it was this time of year. Of course, it could be because the check-in time was early, but that was the first thing that made an impression on me. Instead, there was an Italian employee who spoke very fluent Japanese, and I happened to have the opportunity to hear him answer the phone, and I was impressed by his way of speaking. It's not uncommon to see foreigners at the front desk these days, but this was the first time I've seen one person working alone at the front desk. It shows how thorough Fukuichi's employees are in training. Also, I thought it was great to see how he expressed his gratitude in a loud voice at breakfast. However, the only thing that bothered me was checking the materials that were handed out to customers. Actually, I was following the bus timetable I was given, but due to the recent revision of the bus timetable, the bus didn't come and I missed the Shinkansen. Of course, I won't deny that I made a mistake in checking, but as long as it's a document to be handed over to a customer, I want them to be as thorough as possible. This is why I took off one star. The food, the service, the cleanliness of the room, and above all, my wife was pleased with the in-room bath. She said that taking a bath in the early morning snow was the best. This is an inn that we would definitely like to visit again.
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