Building T4, Qiaochengfang, No.4080 Qiaoxiang Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Xinnanshan Hotel Guest Reviews
4.7/5
Outstanding
2134 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2134)
Positive reviews(2103)
Reviews with photos/video(65)
Awesome rooms(308)
Friendly front desk staff(253)
Classy environment(108)
Easy to get around(64)
Delicious breakfast(62)
Perfect for business trips(36)
Convenient for shopping(29)
Near shopping area(28)
Negative reviews(31)
J Chang
Executive Twin Room
Stayed in Oct 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 5, 2022
A lot of food selection around
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快。
Leer0399
Executive Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
I watched my child's game. I found a hotel nearby. The hotel is very good. There is a shopping mall opposite. It is very convenient to eat. The room is clean and relatively quiet near the park. Xiao Tang at the front desk is warm and thoughtful. Recommended~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Guest User
Deluxe King Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Xiaosun and Xiaolai provided good service, kind and friendly. They were very dedicated during the Chinese New Year. The environment was beautiful.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Lvyi
Deluxe Family Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel's Tang Tang Xiao Wu has a very good service attitude, the room is clean and spacious. The hotel is very new, there is a shopping mall downstairs, and it is convenient for eating.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Deluxe King Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room facilities are very new and smart
The front desk staff Xiao Wu and Xiao Lai are very enthusiastic and friendly. The guy who helped with the luggage was also very proactive and polite.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Executive Twin Room
Stayed in Nov 2024
Family
6 review
2.2/5
Posted on Dec 16, 2024
The location is good, 20 minutes walk from the subway. But the service attitude is very poor, indifferent, and they even asked for a 200 yuan deposit. There are no high-end products in the room, and there are few breakfast options. There is nothing to eat after 9 o'clock. It is not worth more than 600 yuan a night. I will not come next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇入住新南山酒店,給您帶來不好的入住體驗我們深感抱歉,入住期間有任何問題您都可以第一時間聯繫酒店,我們向來重視口碑宣傳,更重視每一位客人的切身感受,我們新南山酒店將會繼續努力,用心服務好每一位賓客,期待再次與您相遇
wong_shirley04
Deluxe King Room
Stayed in Nov 2024
Business travelers
28 review
4.5/5
Great
Posted on Dec 12, 2024
Xiao Tao and Xiao Hu at the front desk were very helpful. They upgraded my room to a comfortable one. I could have left at night, but because it was so comfortable, I stayed another night.
The only drawback is that there is no free parking. I paid a parking fee of 100 yuan.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Executive Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel staff are super nice, especially the middle-class girl and the security guard. I am very grateful to them for solving the difficulties we encountered. There are many beautiful restaurants around the hotel, so we can relax.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Anonymous User
Executive Twin Room
Stayed in Aug 2024
Business travelers
15 review
4.8/5
Amazing
Posted on Sep 30, 2024
The hotel is very new, the room facilities are very clean. There are a variety of commercial areas downstairs, including McDonald's, Chen Pengpeng, and other food and beverage outlets.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Tianxiahehefeng
Executive Twin Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
First of all, the hotel is in a very good location in Nanshan District. It is not far from the high-speed rail station and Futian Port. The check-in staff, Xiao Sun and Xiao Wen, were also very warm and thoughtful, and responded seriously to all questions raised. The overall experience of the hotel is good, and I will choose it again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Guest User
Executive Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The view from the corridor and the room is very good. This time the room faces the garden. The Ctrip butler is very helpful and helps solve some problems at critical moments. The front desk on the first floor also handled it in a timely manner, so this time the check-in experience was very good. There is indeed a little shortcoming downstairs, that is, parking is limited to two hours. It would be great if there could be more parking time. Overall, the transportation is quite convenient. There is a small shopping mall downstairs, which is not big, but it is enough for eating. It would be even better if there is a small supermarket.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Carinasy
Deluxe King Room
Stayed in Jan 2025
Business travelers
25 review
4.5/5
Great
Posted on Feb 26, 2025
I booked this for my boss, mainly because it has convenient transportation and is close to Wisdom Plaza.
I heard that the facilities are complete, clean and tidy, the breakfast is rich, and the front desk service is warm and thoughtful. My boss will choose this hotel next time he goes on a business trip.
Original TextTranslated by Google
hanahana4536251
Deluxe King Room
Stayed in Jan 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The price is relatively expensive, but the overall atmosphere is good and the room is spacious and bright. In addition, the entire hotel staff is of high quality, from the little boy Xiao Lai at the front desk to the doorman and the cleaner, they always greet each other when they meet.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
^_1^_^^_^^_^
Deluxe King Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The service attitude of Xiao Wang at the front desk is enthusiastic, proactive and attentive. This is the second time I have stayed here. I will stay here every time I come on business trips. The room environment is also good... The location is convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Anonymous User
Executive Twin Room
Stayed in Jan 2025
Business travelers
24 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The environment is good, Tang Tang Tang's service is particularly good, the room is very clean, and the overall experience is very good. I recommend it. The location is good, the room is quiet and has a bathtub, and the hotel's Tang Tang Tang's service is enthusiastic. Very good stay experience, the hotel is opposite the shopping mall, dining and transportation are very convenient, Tang Tang Tang at the front desk and the hotel staff are very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快