Xinsanwei Hotel (Shenzhen Airport T3) Guest Reviews
4/5
146 review
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Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(146)
Positive reviews(129)
Reviews with photos/video(17)
Close to airport(19)
Large rooms(15)
Easy to get around(15)
Convenient location(15)
Great value for money(13)
Poor air conditioning(9)
Classy environment(6)
Friendly front desk staff(6)
Negative reviews(17)
Anonymous User
Superior Double Room
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 3, 2025
The hotel room was spacious. The english speaking staff was very nice, she let me changed the room when I made a complain on the smell of cigarette. The hotel also provides shuttle bus to the airport, which was very helpful. Many stores and restaurants around the area, nice to explore.
Response from Property: Thank you for your recognition of Xiaoli's family in all aspects, but we know that there is still a certain gap between the full five-point standard in your mind. We will continue to work hard. I wish you a happy every day.
PETRUS HENDRIK
Superior Double Room
Stayed in Dec 2024
Solo travelers
1 review
2.5/5
Posted on Jan 22, 2025
The name on the booking website was different to the actual hotel name, so walked around looking for the place. Theres no gym. There’s no airport or train transfers as suggested by the booking website.
Tagati’s Travels
Superior Double Room
Stayed in Jun 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on Jul 29, 2023
It was clean, comfy and the staff were friendly.
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Iqbal 1971
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The location of this hotel is the same as the Lavande hotel. Has very spacious rooms. With 1 queen bed and 1 single bed. Clean bathroom with hot shower. Come on, the WiFi Internet network is quite good. Strategic location but a bit of a long walk to the Metro train. Overall very enjoyable.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Dec 2023
Solo travelers
1 review
1.0/5
Posted on Jan 27, 2024
I couldn't find the hotel door, there was only Lifeng, and then I dragged my suitcase and looked for the Xin Sanwei sign for a long time (in a very hidden place), but it turned out to be a horrible corridor when I went upstairs. Later I found out that I was checking in at another hotel, which was outrageous. The air conditioner in the room was very noisy and the hygiene was very poor. There was urine on the toilet. I was speechless, a very bad hotel
Original TextTranslated by Google
Response from Property: Dear guests Hello! Thank you for your honest feedback. We sincerely apologize and regret for the unpleasant experience you had during your stay. The hotel will conduct all-round cleaning of the room every day according to the needs of customers. Overall, the room is very cost-effective. The hotel is located at No. 5011 Bao'an Avenue, Hangcheng Street, Bao'an District, Shenzhen. It is only a 10-minute drive from T3 Airport and a 30-minute drive from Shenzhen landmark attractions such as Happy Valley. It is a 30-minute drive from Gushu Subway Station, Hourui Subway Station, Daqianli Shopping Center and Yifangcheng Shopping. The center and other places are only a few subway stops away, and it is a 10-minute drive from the mangrove forest. The hotel provides 24-hour free airport shuttle, gym, self-service laundry, and free parking. We will always welcome you again with a friendly smile~
Guest User
Superior Double Room
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The room was big and there was a car to pick up at the airport, which was good. It was a bit cold that day, the temperature in the room was only about 10 degrees, the air conditioner was too loud, and the windows were not sealed well enough.
Original TextTranslated by Google
Response from Property: 能得到您如此詳細且真實的好評,這也是對我們工作上一種莫大的鼓勵!顧客您好,咱們酒店在房間上也是受到許多顧客的高度讚揚的,酒店設有豪華舒適的套房,包括親子房等房型,房間內設施齊全,我們也會根據顧客的需要每天對房間進行全方位的清掃,總的來説房間性價比還是很不錯的。酒店位於深圳市寶安區航城街道寶安大道5011號距T3機場車程衹需要10分鐘到達 歡樂谷等深圳市地標景點30分鐘車程 距離固戍地鐵站 後瑞地鐵站 大仟裏購物中心 壹方城購物中心等地就幾站地鐵,同時距離紅樹林10分鐘車程,酒店提供24小時機場免費接送機、健身房、自助洗衣服、免費停車場、 我們會一如既往用親切的笑容歡迎您的再次到來~
Mingtianjianss
Superior Double Room
Stayed in Nov 2023
Business travelers
10 review
1.0/5
Posted on Dec 24, 2023
This point is for the driver and the front desk guy and girl. The service is great, but the environment is rubbish. See the pictures. There are many hotels around, and his hotel is in the annex of Lavande. The room is filthy, not only dirty but also cold. I had a terrible sleep that night. The air conditioner was broken, and the quilt was pitifully thin. Friends who are transiting through here should be careful not to step on the thunder.
The service is very good, parking is free, and the price is high!
Original TextTranslated by Google
Response from Property: 能得到您如此詳細且真實的好評,這也是對我們工作上一種莫大的鼓勵!顧客您好,咱們酒店在房間上也是受到許多顧客的高度讚揚的,酒店設有豪華舒適的套房,包括親子房等房型,房間內設施齊全,我們也會根據顧客的需要每天對房間進行全方位的清掃,總的來説房間性價比還是很不錯的。酒店位於深圳市寶安區航城街道寶安大道5011號距T3機場車程衹需要10分鐘到達 歡樂谷等深圳市地標景點30分鐘車程 距離固戍地鐵站 後瑞地鐵站 大仟裏購物中心 壹方城購物中心等地就幾站地鐵,同時距離紅樹林10分鐘車程,酒店提供24小時機場免費接送機、健身房、自助洗衣服、免費停車場、 我們會一如既往用親切的笑容歡迎您的再次到來~
Yanyq123
Superior Double Room
Stayed in Feb 2024
Business travelers
5 review
1.0/5
Posted on Apr 24, 2024
Very dirty and messy. The bed squeaks when you move it. The sofa is covered with black spots and you can't sit on it. The chairs are also very dirty. Try not to stay here.
The room is very big, the price is great, absolutely
Original TextTranslated by Google
Response from Property: 能得到您如此詳細且真實的好評,這也是對我們工作上一種莫大的鼓勵!顧客您好,咱們酒店在房間上也是受到許多顧客的高度讚揚的,酒店設有豪華舒適的套房,包括親子房等房型,房間內設施齊全,我們也會根據顧客的需要每天對房間進行全方位的清掃,總的來説房間性價比還是很不錯的。酒店位於深圳市寶安區航城街道寶安大道5011號距T3機場車程衹需要10分鐘到達 歡樂谷等深圳市地標景點30分鐘車程 距離固戍地鐵站 後瑞地鐵站 大仟裏購物中心 壹方城購物中心等地就幾站地鐵,同時距離紅樹林10分鐘車程,酒店提供24小時機場免費接送機、健身房、自助洗衣服、免費停車場、 我們會一如既往用親切的笑容歡迎您的再次到來~
AnastasiaRosas
Superior Double Room
Stayed in Jan 2024
Business travelers
3 review
1.0/5
Posted on Feb 20, 2024
I stayed in the same room on the platform, but when I returned to the hotel in the afternoon, the room was locked and I couldn't get in. I waited for a long time at the door before the front desk came up to open it... I was so tired, and they said the fruit I exchanged with points was gone.
For a room that costs over 100 and comes with free airport pickup, don't expect too much from the room. If you want to be close to the airport, with free airport pickup, and a better hotel room, just look at the more expensive hotels. We left at around 4am to take the bus to the airport and stayed for a few hours.
Original TextTranslated by Google
Response from Property: 能得到您如此詳細且真實的好評,這也是對我們工作上一種莫大的鼓勵!顧客您好,咱們酒店在房間上也是受到許多顧客的高度讚揚的,酒店設有豪華舒適的套房,包括親子房等房型,房間內設施齊全,我們也會根據顧客的需要每天對房間進行全方位的清掃,總的來説房間性價比還是很不錯的。酒店位於深圳市寶安區航城街道寶安大道5011號距T3機場車程衹需要10分鐘到達 歡樂谷等深圳市地標景點30分鐘車程 距離固戍地鐵站 後瑞地鐵站 大仟裏購物中心 壹方城購物中心等地就幾站地鐵,同時距離紅樹林10分鐘車程,酒店提供24小時機場免費接送機、健身房、自助洗衣服、免費停車場、 我們會一如既往用親切的笑容歡迎您的再次到來~