Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)

Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station) Reviews

Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)

Room 502, Block B, Qianhai Maple Leaf Building, No.13 Changxing Road, Nanshan Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)
Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station)
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Xingyu Xingyuan Apartment Hotel (Shenzhen Nanshan Metro Station) Guest Reviews

4/5
316 review
Verified reviews
Location4.1
Amenities3.9
Service4.2
Cleanliness3.9
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All reviews(316)
Positive reviews(292)
Reviews with photos/video(67)
Easy to get around(39)
Friendly front desk staff(30)
Classy environment(26)
Large rooms(25)
Close to metro(20)
Amazing natural light(8)
Too many mosquitoes(3)
Clean bedding(2)
Negative reviews(24)
Guest User
Cozy Suite (Double Bed) (Fridge, Kitchen)
Stayed in Apr 2024
Solo travelers
54 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Clean apartment, good location, near the subway station. I recommend this place who wanna stay in Nanshan area.
Response from Property: 尊敬的貴賓非常感謝您選擇入住星語星願酒店南山地鐵站店,非常感謝您給予我們的認可,您的肯定是對我們最大的鼓勵,公寓位於南山區前海楓葉大廈B座,比鄰南油批發市場,青青世界,中山公園,臨近南山地鐵站H出口,交通便利,周邊配套設施完善,我們以專業優質的服務合理的價格喜迎八方來客,為入住客人提供24小時管家服務,房間每日專職服務員清掃消毒,衹為您提供舒適,愜意,滿意,我們將為您做的更多,做的更好,期待您的再次入住,祝您生活愉快,開心每一天
Beloved David
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in May 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Jul 16, 2024
GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Property: 尊敬的貴賓非常感謝您選擇入住星語星願酒店南山地鐵站店,非常感謝您給予我們的認可,您的肯定是對我們最大的鼓勵,公寓位於南山區前海楓葉大廈B座,比鄰南油批發市場,青青世界,中山公園,臨近南山地鐵站H出口,交通便利,周邊配套設施完善,我們以專業優質的服務合理的價格喜迎八方來客,為入住客人提供24小時管家服務,房間每日專職服務員清掃消毒,衹為您提供舒適,愜意,滿意,我們將為您做的更多,做的更好,期待您的再次入住,祝您生活愉快,開心每一天
Guest User
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
the room is huge and easy to get to 👍
Response from Property: 敬的貴賓非常感謝您選擇入住星語星願酒店南山地鐵站店,非常感謝您給予我們的認可,您的肯定是對我們最大的鼓勵,公寓位於南山區前海楓葉大廈B座,比鄰南油批發市場,青青世界,中山公園,臨近南山地鐵站H出口,交通便利,周邊配套設施完善,我們以專業優質的服務合理的價格喜迎八方來客,為入住客人提供24小時管家服務,房間每日專職服務員清掃消毒,衹為您提供舒適,愜意,滿意,我們將為您做的更多,做的更好,期待您的再次入住,祝您生活愉快,開心每一天
Ability
Cozy Suite (Double Bed) (Fridge, Kitchen)
Stayed in Jan 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I like the service of the staff and it’s so clean I like the environment too
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vigor to move forward, thousands of words are summed up in one sentence, thank you for your support of the hotel. We also look forward to your next visit! I wish you happiness and joy every day, and wish you a pleasant journey
Yuliia Dubovyk
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Sep 2023
Family
7 review
4.0/5
Very Good
Posted on Oct 8, 2023
Nice location, a lot of local shops, of you want to make some food, bring your pan and utensils 😄
Response from Property: 親愛的客人,上午好。非常感謝您百忙之中給出對酒店的評價,感謝對我們酒店如此的青睞和喜愛!看到您的滿意和肯定,也是我們進步的動力,很榮幸能為您提供優質的服務。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,酒店以不斷為客人營造温馨舒適的居住環境而努力,也期待您的下次光臨!祝您幸福快樂開心每一天,祝旅途愉快
Hayan gom
Cozy Suite (Double Bed) (Fridge, Kitchen)
Stayed in Aug 2023
Solo travelers
130 review
5.0/5
Outstanding
Posted on Sep 20, 2023
服务:aaaalo
Response from Property: 親愛的客人,上午好。非常感謝您百忙之中給出對酒店的評價,感謝對我們酒店如此的青睞和喜愛!看到您的滿意和肯定,也是我們進步的動力,很榮幸能為您提供優質的服務。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,酒店以不斷為客人營造温馨舒適的居住環境而努力,也期待您的下次光臨!祝您幸福快樂開心每一天,祝旅途愉快
Anonymous User
Business Queen Room
Stayed in Feb 2025
Business travelers
7 review
1.1/5
Posted on Mar 3, 2025
The hygiene is very poor, the smell of cigarettes is very strong, it is very dirty, the bathroom is full of dust and hair, and other places have not been cleaned for a long time. It's a bit scary. This is really outrageous. The service attitude is OK.
Original TextTranslated by Google
6/9
Response from Property: We are very sorry for the bad stay experience you have had. The rooms are changed for each guest and cleaned daily. The bedding and towels used are also cleaned by a special laundry company. We will communicate with the corresponding laundry companies and cleaning staff to strengthen management in this regard. Thank you for your opinions and suggestions, and wish you a happy life and all the best!
Guest User
Business Queen Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Good front desk service, convenient transportation, many restaurants downstairs, overall very good
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Xingyu Xingyuan Hotel Nanshan Subway Station Branch. Thank you very much for your recognition of us. Your affirmation is the greatest encouragement to us. The apartment is located in Block B, Qianhai Maple Leaf Building, Nanshan District, adjacent to Nanyou Wholesale Market, Qingqing World, Zhongshan Park, and close to Exit H of Nanshan Subway Station. It has convenient transportation and complete surrounding supporting facilities. We welcome guests from all directions with professional and high-quality services and reasonable prices. We provide 24-hour butler service for guests staying in the hotel. The room is cleaned and disinfected by a full-time waiter every day, just to provide you with comfort, comfort and satisfaction. We will do more and better for you. We look forward to your stay again and wish you a happy life and happiness every day.
Guest User
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Jan 2025
Family
13 review
4.0/5
Very Good
Posted on Feb 10, 2025
The sanitation is still lacking, the environment is relatively warm, and it is close to the subway station for convenient travel
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您提出的寶貴意見,我們一定改進,努力做到讓您下次的入住賓至如歸!
Guest User
Cozy Suite (Double Bed) (Fridge, Kitchen)
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2025
With robots delivering food, ordering takeout is very convenient.
Original TextTranslated by Google
Response from Property: 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。也期待您的下次光臨!祝您幸福快樂開心每一天,祝旅途愉快
Weijichufang
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Nov 2024
Couples
16 review
2.2/5
Posted on Jan 1, 2025
Pros: The location is very good, not far from Exit H of Nanshan Metro Station, the lobby is guarded by security, quite safe, there are really many places to eat nearby, very lively, do not have to look around for a place to eat, go to Raffles City also It is 2 stops away, and downstairs there is the Nanshan Market, a very walkable market, seafood, meat and vegetables, the staff's service attitude is also good, polite and smiling. Disadvantages: The room decoration facilities are a bit old, the living room is even without air conditioning, fortunately the weather is cold now, otherwise it would be impossible to stay. In fact, the decoration design of the room itself is good, a large row of windows bright enough, unfortunately the cleanliness of the place is too bad, do not have to touch a few naked eyes to see, the floor is clearly visible hair, and wall stains Obviously, there were ants in the bathroom, the kettle was extremely dirty, and at a glance it was obvious that it had not been used for a long time, me We also have to boil water several times, then clean before dare to use, in fact, knowing that there are guests staying, you should also clean first, towels should also be used for many days, should be to replace the time, in short, one into the room It just doesn't feel very clean. Fortunately, I only stayed for one night. If I stayed for a few more days, it would have been impossible. From the value for money can only be said to be average, after all, there are too many choices in Shenzhen.
Original TextTranslated by Google
6/9
Response from Property: We are very sorry for the bad stay experience you have had. The rooms are changed for each guest and cleaned daily. The bedding and towels used are also cleaned by a special laundry company. The air conditioner in the room is cooling only, so each room is equipped with a heater in the cupboard. The front desk will send you check-in information. We will communicate with the corresponding laundry company and cleaning staff for hygiene and linen cleaning issues to strengthen management in this area. Thank you for your comments and suggestions, and wish you a happy life and all the best!
Carrie Maione
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Oct 2024
Family
22 review
2.0/5
Posted on Nov 3, 2024
The room was generally clean. There were a lot of tiny things in the room. People kept coming out of the table and sofa while eating in the room, which was very scary. There is a market downstairs. It takes seven to eight minutes to get to the hotel from the subway. You have to go through the back alley to get to the end. The entrance is not easy to find and the experience is not very good.
Original TextTranslated by Google
Response from Property: I am very sorry for the bad stay experience you have had. If you encounter any problems, you can contact the front housekeeper to help you solve them as soon as possible. There is an underground parking lot for parking. You can take the elevator upstairs to the front desk directly without going around. The coffee table is movable. If you are uncomfortable sitting, you can move it according to the spacing you like. Thank you for your valuable opinions and suggestions. We will actively deal with and improve them. I wish you a smooth life and a happy journey.
Guest User
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Jul 2024
Family
29 review
2.0/5
Posted on Aug 30, 2024
Because I was in a hurry to book a hotel, I booked this two-bedroom apartment in Xingyu Xingyuan in Nanshan District. The service from the front desk sister was very good, but the hotel was very dilapidated inside, the walls were not renovated, and the bathroom was full of stains, and there were many Cockroaches, I have seen 5 of them in one night. Some of the corpses of small cockroaches are very scary. I have never had such a bad experience staying in a hotel in Shenzhen.
Original TextTranslated by Google
Response from Property: We are very sorry for the bad stay experience you have had. Thank you for your valuable comments and suggestions. We will actively deal with and improve them. I wish you a smooth life and a happy journey.
Anonymous User
Deluxe Studio Suite - 2-Bedroom (Kitchen, Fridge)
Stayed in Jan 2025
Family
1 review
3.0/5
Posted on Feb 12, 2025
I came back to the mainland from Macau and stayed there for one night, so I just found a random place. When I opened the door, there was a musty smell. The public place was not clean, but the price was so I had to make do with it... There were many restaurants downstairs, and it was very noisy at night.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry to bring you a bad experience. We will definitely work hard to correct the suggestions you raised. Of course, if you did not feedback your dissatisfaction to me, I can change your room to a higher floor. This building is indeed located in a place with many restaurants, but rooms on high floors are not noisy!
Guest User
Cozy Suite (Double Bed) (Fridge, Kitchen)
Stayed in May 2024
Business travelers
1 review
2.7/5
Posted on Jun 19, 2024
The room smelled of cigarettes and mold everywhere. The sheets were rotten and there were bugs. The faucets were all stained. The water pressure of the shower was too low and the temperature was unstable. I felt itchy all over after sleeping for a night. The sofa was too dirty.
Original TextTranslated by Google
Response from Property: We are very sorry for the bad stay experience you have. If you encounter any problems, you can contact the housekeeper to help you solve them as soon as possible. There are no smoking signs in the rooms, and they will be smoke-free. If you are sensitive to the smell of smoke and feel uncomfortable, you can cancel for free or contact the housekeeper to help you change rooms. The bedding is changed for each guest and there is a professional company to wash it. The shower head will be specially checked every day when the room is cleaned. Thank you for your valuable opinions and suggestions. We will actively deal with and improve them. I wish you a smooth life and a happy journey.