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Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(291)
Positive reviews(277)
Reviews with photos/video(59)
Friendly front desk staff(37)
Classy environment(26)
Quiet & comfortable(25)
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Near shopping area(13)
Convenient for shopping(11)
Well designed(8)
Loved the view(4)
Negative reviews(14)
Guest User
Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very comfortable stay, helpful staff and clean rooms. Jie jie was very helpful.
Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.
Guest User
Double Room
Stayed in Dec 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jan 18, 2025
Hotel was nice, good location (right next to mall). Thanks.
Response from Property: Dear guest,Thank you very much for choosing to stay at Shenzhen O Hotel. We place great emphasis on sleep quality, creating a warm, cozy, and quiet atmosphere with soft lighting. All guest rooms are equipped with American-made Serta mattresses, sized at 2M*2M, to better facilitate a restful sleep. Our bath amenities are exclusively from the renowned French fashion brand LANVIN, offering a unique essence and fragrance that brings a sense of romance and exclusivity. O Hotel is an independent hotel brand that advocates a new lifestyle of travel and residence, meticulously designing products and services with the concept of quality life, dedicated to creating a living space that complements your travel experience. The hotel is closely located to Donghu Park in Luohu District, Shenzhen, nestled within the landmark Building Baishida Plaza, offering a panoramic view of the city's mountains and lakes and abundant outdoor leisure resources. It is also adjacent to the VI CITY, providing various conveniences for your stay. We are committed to providing each guest with a quiet and comfortable private space. Wish you all the best and a pleasant stay!
Russell_Lam
Double Room
Stayed in Apr 2024
Solo travelers
23 review
3.0/5
Posted on May 12, 2024
They gave me an upgrade on the room , it was large but i dont like it with carpet. Amenities and things in the bath were fine.
Inside the room, lights has an annoying feature of self turn-off after a short period of time. Maybe for green reason. Don’t think it is appropriate/nesccessary for a premise ran as four/five star hotel.
Also , that neighbourhood of Luo Wu was not worth these pricing. And the breakfast was little underwhelming. And the hospitality was little like security guard. They should definitely visit some international brand name to see how the experience is to be crafted.
Overall, the hardware was there but it definitely need more soul to be a guest worthy place.
Response from Property: Dear guest,Thank you for choosing O Hotel Shenzhen and for sharing your stay experience with us. We are sorry that your recent stay did not meet your expectations and apologize for any inconvenience caused. Customer satisfaction is always our top priority, and we will certainly look into ways to add more "soul" to our facilities and services to provide every guest with a warm and homely feeling. We appreciate your feedback very much and wish you a happy life!
Denmarker
Guest Room
Stayed in Jul 2023
Couples
35 review
5.0/5
Outstanding
Posted on Aug 10, 2023
cozy, clean, good services, we accompany on a higher level floor and got a good view, as shown in the photo..
Response from Property: Dear guests: Hello! Thank you for choosing our hotel as your choice for this trip! At the same time, thank you very much for your praise of our hotel. We are committed to providing guests with a quiet and comfortable leisure space. Looking forward to your coming again, I wish you a happy life!
Guest User
Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Clean, tidy, quiet
Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.
Guest User
Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Nice hotel
Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.
Louis
Double Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very good
Response from Property: 尊敬的客人:您好!非常感謝您對我們酒店的認可,酒店由德國HID新一代知名室內空間設計師Mr.Manfred Haverkamp擔綱設計,風格簡約。我們致力於為每位客人提供一個安靜、舒適的私享空間,期待您的下次入住。祝您生活愉快!
Choujiaodegutianyi
Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Service: The service is very considerate
Environment: One step away from the shopping mall next door, it is a great place for Hong Kong people to bring their children. I have stayed in many hotels, and this hotel is great in terms of environment and location. There is also a children's playground in the mall next door. After lunch early in the afternoon, we went back to the hotel to take a nap, which felt great.
The hotel is on a high floor, with good views and sound insulation
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇深圳樂酒店。酒店尤為關注睡眠質量,採用柔和的燈光營造出温馨、舒適、安靜的氛圍。且酒店全部客房使用美國舒達床墊,尺寸為2M*2M,更好的促進睡眠。洗浴用品全部採用法國知名時尚品牌LANVIN(浪凡),獨特的精華與香氛,給人浪漫感及專屬感。樂酒店是倡導新型旅居生活方式的自主酒店品牌,以品質生活理念精心設計產品和服務,致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源;毗鄰喜薈城購物中心,為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利,生活愉快!
Leung
Double Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
This is the most comfortable hotel I have stayed in in Luohu! ! The room facilities are complete and the price is affordable. If you want to stay in Luohu for the best value for money, choose this hotel! ! Because we checked in early in the morning, the lady at the front desk (Jie Jie) was very attentive to our check-in. It was a great experience👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇深圳樂酒店。樂酒店是倡導新型旅居生活方式的自主酒店品牌,以品質生活理念精心設計產品和服務,致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源;毗鄰喜薈城購物中心,為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利,生活愉快!
Guest User
Guest Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is large and spacious, the colors are nice, the boat is very comfortable, and it is very suitable for business accommodation.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您多次選擇深圳樂酒店。酒店尤為關注睡眠質量,採用柔和的燈光營造出温馨、舒適、安靜的氛圍。且酒店全部客房使用美國舒達床墊,尺寸為2M*2M,更好的促進睡眠。洗浴用品全部採用法國知名時尚品牌LANVIN(浪凡),獨特的精華與香氛,給人浪漫感及專屬感。樂酒店是倡導新型旅居生活方式的自主酒店品牌,以品質生活理念精心設計產品和服務,致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源;毗鄰喜薈城購物中心,為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利,生活愉快!
xnanababe_
Guest Room
Stayed in Jul 2024
Couples
14 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel is very good, very friendly, and has a great service attitude. It is very clean and basically responsive. There are shopping malls around, so it is very convenient for shopping. I am very satisfied with my stay! Love it!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Le Hotel Shenzhen. The hotel is adjacent to Donghu Park in Luohu District, Shenzhen, and is located in the landmark building, Bestar Building. It has a unique view of the city's mountains and lakes and rich outdoor leisure resources. It is adjacent to the Xihuicheng Shopping Center, providing various conveniences for travel and living. We are committed to providing each guest with a quiet, comfortable and private space. O Club, a fitness club with mountain and lake views located on the entire 22nd floor of the hotel, advocates a happy, relaxed, scientific and continuous fitness method, and introduces new low-noise fitness equipment of international brands. We look forward to your visit again. I wish you a happy life!
Zhongyixing
Guest Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Facilities: All necessary, good quality
Hygiene: clean
Environment: Neat and clean
Service: The front desk staff is very professional, pays attention to customer needs, and meets tenants' requirements as quickly as possible.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的熱情點評和高度讚揚,我們深感榮幸和感動,我們定會繼續努力,不辜負您的期望。樂酒店是倡導新型旅居生活方式的自主酒店品牌,以品質生活理念精心設計產品和服務,致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源;毗鄰喜薈城購物中心,為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利,生活愉快!
Guest User
Enjoyable Medium Room
Stayed in Nov 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The location is excellent, the objective room is spacious and comfortable, the breakfast is rich in variety, the service attitude of the service staff is very good, the surrounding facilities are very complete and perfect, and the transportation is also very convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店讚賞,酒店由德國HID新一代知名室內空間設計師Mr.Manfred Haverkamp擔綱設計,風格簡約。我們致力於為每位客人提供一個安靜、舒適的私享空間。酒店緊鄰東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源。位於酒店一樓的咖啡廳,格調簡約時尚,在您閑暇之時,點一壺驅趕疲憊的香濃手沖咖啡,感受大自然賦予咖啡這一農作物的原本味道。期待您的下次入住。祝您生活愉快!
Guest User
Guest Room
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The front desk is friendly and the room is clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are honored and touched to receive your full praise. We will continue to work hard to live up to your expectations. Le Hotel is an independent hotel brand that advocates a new lifestyle of travel and residence. It carefully designs products and services with the concept of quality life and is committed to creating a living space that matches your travel situation. The hotel is close to Donghu Park in Luohu District, Shenzhen. It is located in the landmark building, Baishida Building, and has a unique view of the city's mountains and lakes, and has rich outdoor leisure resources; it is adjacent to the Xihuicheng Shopping Center, providing various conveniences for travel and residence. The hotel OBar Le Bar is located on the fifth floor of the hotel. It is a light food restaurant for urban people to enjoy the slow life atmosphere. The hotel pays great attention to healthy diet. OBar restaurant adopts the customized service concept of Chinese and Western mixed artistic conception dishes, and presents Chinese dishes in a western way. Western food focuses on balanced selection of ingredients and nutritional matching. Chinese dishes can be combined with the rich taste of Chinese food and the nutritional concept of Western food. It is delicious and more in line with modern people's pursuit of healthy diet. Looking forward to your next stay. I wish you a happy life!
Guest User
Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I booked a hotel next to my home to entertain my friends. It was so nice inside. The guy at the front desk upgraded our room. It's a very large space with a dressing room, private bathroom and sofa. The facilities are very complete and it was a pleasant surprise. When we didn't have enough water to drink, we called and it was delivered very quickly. He also pressed the elevator for us and watched us go upstairs. The service experience is 5-star and it must be rated 5 stars!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!收到您的滿分好評,我們深感榮幸和感動,我們定會繼續努力,不辜負您的期望。樂酒店是倡導新型旅居生活方式的自主酒店品牌,以品質生活理念精心設計產品和服務,致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園,位於地標建築百仕達大廈之中,獨攬城市山湖景緻,坐擁豐富的户外休閑資源;毗鄰喜薈城購物中心,為旅居生活提供各種便利。酒店OBar樂吧位於酒店五樓,可供都市人品味慢生活情調的輕食餐廳,酒店非常注重健康飲食,OBar餐廳以中西混搭意境菜的定製服務理念,中菜西出的方式呈現,西餐在食材選擇和營養搭配上注重均衡,中菜西出能過結合中餐的豐富口感和西餐的營養理念,是菜餚在美味的同時,更加符合現代人對健康飲食的追求,期待您的下次入住。祝您生活愉快!