Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch) Reviews
Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch)
No.1133 Shennan East Road, Luohu District, Shenzhen, Guangdong, 518002, ChinaView Hotel Details
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Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch) Guest Reviews
4.5/5
Good
598 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(598)
Positive reviews(569)
Reviews with photos/video(139)
Easy to get around(76)
Friendly front desk staff(42)
Close to metro(41)
Large rooms(37)
Perfect for business trips(23)
Would stay again(15)
Convenient for shopping(14)
Strange smell in room(12)
Negative reviews(29)
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Nov 2024
Family
25 review
4.0/5
Very Good
Posted on Jan 17, 2025
HOTEL IS VERY CONVENIENT CLOSE TO MTR STATION;
LOTS OF RESTAURANT AND SHOPS AROUND. ROOM IS BIG AND TIDY.
ROOM RATE IS VERY REASONABLE. WILL DEFINITELY STAY IN THIS HOTEL AGAIN.
Response from Property: 尊敬的賓客您好!莫道秋江離別難,舟船明日是長安。感謝您對酒店的厚愛與支持!授人玫瑰手有餘香,您的好評是對我們最大的鼓勵與認可,將會是我們不斷前進的動力!無論是遠在天涯,還是近在咫尺,我們的祝福永遠在您的身邊。祝您平安喜樂~期待再次光臨!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
3.2/5
Posted on Mar 29, 2024
Good services
Response from Property: 尊敬的客人您好,感謝您對小安各方面的誇讚,並利用寶貴的時間告知我們您的入住體驗。深圳長安大酒店始於1988,是一家見證羅湖區成長的36年老字號大酒店,36年初心不改,為每一位客人提供更好的服務是我們對每一位酒店員工的要求,客人的滿意度是我們對員工的考核標準。小安因您住得滿意並得到您的認可而感到開心,再次感謝您選擇入住深圳長安大酒店,期待您下次入住時再次為您服務。
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
This stay was great! The hotel is in a great location and convenient for travel. The front desk was warm and efficient, and check-in was quick. The breakfast was rich in variety and tasted great. The waiter was considerate and attentive, and the robot delivery was novel and interesting. I will come again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Chang'an Hotel. We are very happy to receive your praise. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. We are honored and look forward to providing you with the best service. We welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again and wish you a happy life!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
I've stayed in so many hotels, but this one really got me! The location is unique, and the surrounding attractions and shopping malls are within walking distance. The breakfast is a feast of food, and the taste buds are super satisfying. The room is clean and warm, and the facilities are super thoughtful. The parking lot is spacious, and parking is stress-free. The staff is warm and thoughtful, and they take care of everything. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Changan Hotel and giving us great recognition. Your recognition is like starlight, lighting our way forward! We will continue to work hard to provide you with better service and facilities. Looking forward to meeting you next time and wish you a happy life!
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
This stay was perfect! The hotel is in a great location, with a subway station just outside, and shopping malls and food courts nearby. The breakfast is rich in variety, with both Chinese and Western food, and it was super satisfying. The room was clean and tidy, the bedding was comfortable, and the facilities were complete. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your high evaluation of the location of our hotel. We are well aware of the importance of location for guests' travel, so we carefully consider the location selection and strive to provide the greatest convenience for guests. The transportation network around the hotel is well-developed, whether it is subway, bus or other means of transportation, you can easily reach various destinations. We will also continue to pay attention to the surrounding traffic trends and urban development, and continue to provide guests with better travel advice and services. We look forward to your visit again, let us continue to add convenience and comfort to your travel journey. Shenzhen Chang'an Hotel
Anonymous User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Jan 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 4, 2025
I was really surprised to choose this hotel for this trip! The location is excellent, close to Shenzhen Business Center, convenient transportation, and there are many restaurants and convenience stores around, which makes life super convenient. When checking in, the front desk staff was very efficient, friendly and enthusiastic, and also introduced the hotel facilities to me attentively. The room is spacious and bright, with a reasonable layout, comfortable office area, appropriate lighting brightness, and table and chair heights. It is very close to Shenzhen Dongmen Pedestrian Street and Luohu Port. The hotel's breakfast is rich in variety and reasonable in nutrition, meeting the taste needs of different people. Checking out is also quick and convenient, and the experience is excellent. I will choose here next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!莫道秋江離別難,舟船明日是長安。感謝您對酒店的厚愛與支持!授人玫瑰手有餘香,您的好評是對我們最大的鼓勵與認可,將會是我們不斷前進的動力!無論是遠在天涯,還是近在咫尺,我們的祝福永遠在您的身邊。祝您平安喜樂~期待再次光臨!
J.L_J.L
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Jan 2025
Solo travelers
32 review
4.0/5
Very Good
Posted on Feb 2, 2025
The hotel has a very advantageous geographical location, the rooms are spacious and the hygiene is very clean. Close to Dongmen, convenient for shopping and tourism.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your warm praise, which makes our service more firm and powerful. We are also very grateful for your affirmation of the hotel's room facilities and hotel convenience, which inspires us to keep moving forward. We look forward to serving you again in the future and creating beautiful memories together~
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Stayed here with kids. The location is very close to Huangbeiling subway station, which is convenient for travel. The back street of the opposite building is full of places to eat. The bed was very comfortable. Also, the breakfast was good! The air conditioner is very noisy. It may be used in summer in Shenzhen. It can be turned off at other times. It has no effect. I am very satisfied with everything else. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Changan Hotel and giving us great affirmation. The hotel's purpose is to treat guests like relatives and friends, so that you can feel at home, and bring you unlimited warmth with our caring, attentiveness and warmth. Here, on behalf of all the hotel staff, I wish you a smooth work and everything goes well, and sincerely invite you to come back next time!
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Dec 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Feb 15, 2025
Much better than originally imagined. The hotel is baptized for many years but still very good 👌 Breakfast is northern appetite food is also very good 👍 it is the restaurant style is too Chinese. Hygiene is cleaner than other hotels, quite satisfied will stay next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Shangchangan Hotel. Serving every guest attentively and making every guest feel at home, happy and satisfied is what the staff of Xiaoan Department should do. We are very honored to receive your satisfaction and praise. It is also a fate destined by God that you can choose us among many hotels. I hope that your fate with Xiaoan will last forever!
Anonymous User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Dec 2024
Family
10 review
4.2/5
Very Good
Posted on Feb 4, 2025
The hotel is very conveniently located, close to Exit G1 of Huangbeiling Station, an 8-minute walk and two stops to Haishan Park. The room is clean and spacious, with 300 square feet and two beds. It is very comfortable and I am very satisfied. The hotel breakfast was average. We ate some and then went to have coffee nearby.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您在百忙之中抽出時間對上長安酒店的入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住得開心,住得滿意是小安全部工作人員應做的事。能夠得到您的滿意與誇獎,我們非常榮幸。眾多酒店中您能選擇我們,也是上天註定的緣分,期待您與小安的緣分可以長長久久!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 3, 2025
Overall satisfied,
During the process, the staff felt unwell and were able to borrow a thermometer from the waiter and other considerate services.
I hope some front desk staff need to be more patient in communication.
It is very convenient to travel near the subway station,
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your warm praise, which makes our service more firm and powerful. We are also very grateful for your affirmation of the hotel's room facilities and hotel convenience, which inspires us to keep moving forward. We look forward to serving you again in the future and creating beautiful memories together~
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is conveniently located, the room is on the 13th floor, the view is open and comfortable. It happened to be the New Year's Eve, and you can watch the street fireworks at night. Happy New Year to everyone
Original TextTranslated by Google
Response from Property: 尊敬的客人: 您好!非常感謝您對我們酒店位置的高度評價。我們深知位置對於客人出行的重要性,所以在選址時精心考量,力求為客人提供最大的便利。 酒店周邊的交通網絡發達,無論是地鐵、公交還是其他出行方式,都能讓您輕鬆抵達各個目的地。我們也會持續關注周邊的交通動態和城市發展,不斷為客人提供更優質的出行建議和服務。 期待您的再次光臨,祝您新年快樂~
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The location is very good, in Luohu District, close to the subway station, and walking distance to Wenjindu Port, very convenient to Hong Kong. The hotel looks quite new, and they upgraded it for us😊. It is also very quiet at night, and the room is separated into dry and wet areas. The service is warm, and breakfast is in a restaurant next door. There are many choices and they are all freshly made, and the service is very good. The stay experience is very satisfactory. Highly recommended😊
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of our hotel. Your satisfaction is the greatest encouragement and affirmation for us. Changan pursues not only the satisfaction of guests, but also gives guests surprises and touches! We will definitely keep our original aspirations in mind and continue to work hard to provide you and other guests with a better stay experience. We look forward to meeting you next time and wish you a happy life!
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-dry Separation + Beautiful Street View)
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The hotel is really nice. The room is clean and tidy, the bed is comfortable, and I can sleep well at night. The front desk staff is very friendly, and the check-in and check-out are very fast. It is convenient to eat and buy things around, and I feel quite satisfied. The room is large, the facilities are intact, and the TV and air conditioner are very smooth. The sanitation is very well cleaned, and there are no dead corners. The location of the hotel is easy to find, and the surrounding transportation is convenient. The overall experience is good and worth recommending. The price is also reasonable, and the cost performance is very high. I have stayed in this hotel for a long time. The hotel breakfast is also very good!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Chang'an Hotel. We are glad that the cleanliness, service level and location of the hotel have won your praise. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. We are honored and look forward to providing you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again and wish you a happy life!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
I am an old customer of this hotel. I usually choose to stay in this hotel when I come to Shenzhen for business or travel. The hotel has upgraded its breakfast now. It is better than the breakfast of some chain hotels. The hotel room is clean and spacious, otherwise I would not come here often.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving you a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store! We are very glad that you are satisfied with the hotel rooms and breakfast. With your trust, we will continue to make progress and are always ready to bring you better services. We look forward to your visit again!