Vienna Hotel (Shenzhen Bantian Huawei Metro Station)

Vienna Hotel (Shenzhen Bantian Huawei Metro Station) Reviews

Vienna Hotel (Shenzhen Bantian Huawei Metro Station)

No. 4026 Banxuegang Avenue, Longgang District, Shenzhen, Guangdong, 518033, ChinaView Hotel Details
Vienna Hotel (Shenzhen Bantian Huawei Metro Station)
Vienna Hotel (Shenzhen Bantian Huawei Metro Station)Vienna Hotel (Shenzhen Bantian Huawei Metro Station)Vienna Hotel (Shenzhen Bantian Huawei Metro Station)
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Vienna Hotel (Shenzhen Bantian Huawei Metro Station) Guest Reviews

4.4/5
842 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(842)
Positive reviews(807)
Reviews with photos/video(73)
Easy to get around(133)
Convenient location(102)
Close to metro(78)
Friendly front desk staff(76)
Classy environment(63)
Large rooms(41)
Perfect for business trips(36)
Stayed multiple times(13)
Negative reviews(35)
Michael Fehér
Standard Double Room
Stayed in Jul 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Aug 15, 2024
Great cosy room, very cool temperature when I arrived Main issue is that there was a construction noise at the morning, besides that everything was perfect
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel room is very large and clean. The front desk service is also very friendly. The location of the hotel is very good, convenient for travel and parking. Recommended
Original TextTranslated by Google
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Vienna Hotel Huawei Subway Station Branch is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Thomasliudafa
Standard Double Room
Stayed in Feb 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Apr 4, 2024
Convenient transportation, Huawei subway station is downstairs, easy to travel; Convenient shopping, Century Huamao Department Store is downstairs; Gourmet food is gathered, near Mati Mountain opposite, and there is a food street; Recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sad to see your comments. We are not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel is very clean. There is a McDonald's, a supermarket and a IKEA convenience store downstairs. There are many restaurants around, which is very convenient. The Hakka Prince Barbecued Pork Rice Set Meal next to it is very good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel at Huawei Subway Station. The hotel is located at Exit B of Huawei Subway Station, which is convenient for travel. At the same time, thank you for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Wish: Well! ! General Manager's handwriting!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Family
95 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It is close to the subway entrance, there is a supermarket downstairs, the parking lot is large, and there are many delicious restaurants around. It is very convenient. We stay here every time we come to Shenzhen. It is really good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel at Huawei Subway Station. The hotel is located at Exit B of Huawei Subway Station, which is convenient for travel. At the same time, thank you for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Wish: Well! ! General Manager's handwriting!
Guest User
Standard Double Room
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 21, 2024
021 Friendly service, clean and spacious room, very convenient for travel, subway is just outside the door, and there are buses at the door.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Vienna Hotel at Huawei Subway Station. The hotel is located at Exit B of Huawei Subway Station, which is convenient for travel. At the same time, thank you for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Wish you: Well! ! Handwritten by the General Manager! ! !
Guest User
Deluxe Double Room
Stayed in Dec 2023
Other
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
021Good service, beautiful and generous, beautiful environment, enthusiastic waiters
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel at Huawei Subway Station. The hotel is located at Exit B of Huawei Subway Station, which is convenient for travel. At the same time, thank you for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. Wish: Well! ! General Manager's handwriting!
Uqianshuiting
Standard Double Room
Stayed in Nov 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Good, the location is very good, there are many restaurants downstairs. It is very close to the subway station. Very good, there are too many delicious foods, very convenient. In short, the room is also very clean.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Vienna Hotel Huawei Subway Station will be the warmest and most unique one in your memory! Come back to the Vienna Hotel Huawei Subway Station often, and wish you well! Written by the General Manager
nescafechina
Deluxe King Size Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Close to the subway entrance, convenient transportation.
Original TextTranslated by Google
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Vienna Hotel Huawei Subway Station Branch is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Shenzhendagongren123456
Standard 2-bed Room
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel is very conveniently located, less than 200 meters from the subway station. It is very convenient to travel, and it takes about 10 minutes to walk to the Huawei base. The service is also very good. There is a laundry service. The auntie will take the clothes to wash and bring them back every day. It is great. For breakfast, there are not many choices for McDonald's. I hope it can be improved in the future. Worker No. 001
Original TextTranslated by Google
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Vienna Hotel Huawei Subway Station Branch is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Standard Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
The hotel I need to book for a business trip is very cost-effective. It is very close to the subway station, which is very convenient for eating and shopping. The environment is also good and quite quiet. The service is very patient. I give it a thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying in Vienna. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
6 review
2.7/5
Posted on Feb 28, 2024
Do you dare to change the sockets in the room? Except for the ones on the desk, the other sockets are either loose and fall off when plugged in, or there is no power or short circuit. The bathroom light is still dimming when you adjust it, as if you are afraid it will explode. The network is also average. Wouldn't it be better to spend some money to improve the equipment and facilities?
Original TextTranslated by Google
Response from Property: Dear guest, we are very sad to see your comments. We are not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Pengchengguoke
Standard Double Room
Stayed in Jul 2023
Business travelers
11 review
1.0/5
Posted on Aug 14, 2023
This is the first time I give a bad review to a hotel. Due to the parking system, the parking fee could not be charged. The front desk asked me to contact the security guard, who asked me to contact the hotel. After repeated push, I ended up paying for it myself.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. The problem you reported has been reported to the hotel management, and our leaders attach great importance to it! Such a problem is due to the carelessness of our waiters and the negligence of management. We will clarify the responsibilities and give appropriate punishments for this matter, and guarantee that we will strengthen the management of this aspect in the future. We sincerely hope to get your understanding by discovering the shortcomings from the subtleties, maintaining the good aspects, and improving the shortcomings. We are deeply sorry that we did not give you a perfect stay experience this time. At the same time, we will strengthen the training of our employees' service awareness and skills. We hope that our active improvements can win your understanding, and we hope that our meeting again will be beautiful. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Jul 2023
Solo travelers
27 review
5.0/5
Outstanding
Posted on Aug 10, 2023
The environment is very good, the breakfast is also very delicious. It is very close to the subway station and very convenient. The service is also very good. The attitude of the front desk is also very polite. The room is very clean and tidy and the comfort is also OK.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Vienna looks forward to your visit again!
Anonymous User
Deluxe King Size Room
Stayed in Jan 2024
Other
4 review
1.0/5
Posted on Feb 2, 2024
Very bad, the hygiene is very bad, the bathroom floor is not mopped, I almost slipped, there is no soap, the overall experience is not good, the card is demagnetized before 12 o'clock, I have to run up and down. The only advantage is that it is close to the subway and the North Station is very bad, it is a one-time business, there will be no repeat customers
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. The problem you reported has been reported to the hotel management, and our leaders attach great importance to it! Such a problem is due to the carelessness of our waiters and the negligence of management. We will clarify the responsibilities and give appropriate punishments for this matter, and guarantee that we will strengthen the management of this aspect in the future. We sincerely hope to get your understanding by discovering the shortcomings from the subtleties, maintaining the good aspects, and improving the shortcomings. We are deeply sorry that we did not give you a perfect stay experience this time. At the same time, we will strengthen the training of our employees' service awareness and skills. We hope that our active improvements can win your understanding, and we hope that our meeting again will be beautiful. I wish you a happy life!