Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)

Vienna Hotel (Shenzhen Longgang Nanlian Subway Station) Reviews

Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)

Shenhui Road (Near Exit C1 of Nanlian Metro Station), Longgang District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)
Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)Vienna Hotel (Shenzhen Longgang Nanlian Subway Station)
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Vienna Hotel (Shenzhen Longgang Nanlian Subway Station) Guest Reviews

4.6/5
Very Good
700 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(700)
Positive reviews(685)
Reviews with photos/video(66)
Easy to get around(124)
Close to metro(72)
Friendly front desk staff(50)
Classy environment(27)
Average sound insulation(18)
Convenient for shopping(17)
Perfect for business trips(13)
Would stay again(9)
Negative reviews(15)
KwTrip
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Dec 29, 2024
Location super good ! Price not bad, service people are excellent, there’s a tiny thing: the breakfast is not what I wanted. Nice people around serving, and you don’t need to add the breakfast option, they would kindly send you a ticket for free breakfast. Will come back again
Response from Property: Dear guest, thank you very much for taking the time to evaluate our hotel. We are delighted to hear your satisfaction with the hotel's location, prices, and service staff. Your satisfaction is our greatest motivation! Provided a ticket for free breakfast. This is exactly the service attitude we pursue - always putting customer needs first and providing the highest quality service to the best of our ability. We look forward to your visit again and hope to better meet your needs next time. If you have any other suggestions or need further assistance, please feel free to contact us at any time. Wishing you a happy life!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Aug 21, 2024
Awesome stay. Front counter staff were very helpful. The location is excellent as it is next to the nilian metro station. Plenty of shopping available in the nearby malls and restaurants.
Response from Property: 尊敬的貴賓您好：非常感謝您對我們酒店的評價和認可！很高興您對我們的地理位置和服務感到滿意，我們始終致力於提供最貼心的服務和最乾淨的房間。前台的百寶箱、免費養生茶和糖果都是為了讓您的住宿更加舒適。期待您的再次光臨，我們會繼續努力，讓您的每一次體驗都充滿温馨和愉悦。
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Vienna's service is really good and considerate. There is also a treasure box at the front desk. Some small things that you don't bring with you can be provided. There are also free health tea and candies. The room is cleaned very cleanly. The stay experience is very good 👍
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for your evaluation and recognition of our hotel! We are glad that you are satisfied with your stay at Vienna Hotel. We are always committed to providing the most considerate service and the cleanest rooms. The treasure box, free health tea and candy at the front desk are all to make your stay more comfortable. We look forward to your visit again, and we will continue to work hard to make every experience of yours full of warmth and pleasure.
Guest User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Highly recommended. The hotel has free parking. It is very convenient to drive here. There is also billiards on the second floor for free for one hour. You can play when you are bored. It is really good. The front desk service is also very good. If you have any questions, you can patiently explain. If there is anything missing in the room, call the front desk and someone will deliver it to the room. The service is very good. The transportation is also very convenient. There is a subway next to it. There are many places to eat around! ! ! Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and recognition of our hotel. We have been committed to providing convenient location and quality services to ensure that every guest can enjoy a comfortable and pleasant stay in the hotel. Your affirmation is the best reward for our efforts. We will continue to work hard to maintain and improve the quality of our service and look forward to your visit again! Thank you!
Guest User
Superior Queen Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 10, 2024
I stay in Vienna every time I stay in a hotel. I am an old customer. Good service, good hygiene, and I am satisfied!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for your evaluation and recommendation of our hotel! We are very pleased to learn that you are satisfied with the hotel. We have always aimed to provide high-quality services and a comfortable environment, so that every guest has a pleasant stay experience. Your recommendation is very important to us and is the best reward for our efforts. Thank you again for your kindness and look forward to your visit again! If you have any needs, please feel free to let us know and we will serve you wholeheartedly!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The transportation is very convenient, the room is quiet and good, and there are many things to do around it
Original TextTranslated by Google
Response from Property: Dear guests: The geographical location of our hotel is indeed very convenient. The transportation and shopping facilities around the hotel are indeed a major advantage for us. We have always been committed to providing convenient services to our guests. The subway is right when you go out, making your travel easier and faster. , we will continue to maintain this advantage while constantly improving the quality of the hotel. We look forward to your next visit and bring you more surprises!
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 20, 2024
The room is very clean, the toilet has no peculiar smell, and it is cleaned every day. You can reach the hotel after exiting the subway. The staff has a very good attitude, and the sound insulation is also very good. It is very close to the Universiade Center. In short, it is good, good, good, good, good, good. Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good well
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition! We are glad to hear that you are satisfied with all aspects of our hotel, including the cleanliness of the rooms, the hygiene of the toilets, the daily cleaning service, the convenient location, the service attitude of the staff, the sound insulation and the connection with the Universiade Center Neighbor relations.
Guest User
Business suite
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I would like to give special praise to the front desk lady Zhou Yuxuan. She has a sweet voice, good service, and a cute and cute attitude.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy to receive your favorable comments. We will continue to work hard to improve the quality and service of the hotel. We look forward to seeing you again and thank you again for your support! Your satisfaction is our greatest pursuit. Thank you for your praise of the service of the front desk lady. Your praise is the greatest encouragement for our work! We will continue to work hard to provide better services for every guest. We look forward to your next stay and provide you with better services!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The room is very clean, the service staff is very enthusiastic, the breakfast is rich, it is close to the subway, and the transportation is convenient. It feels good. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review! We are glad to hear that you had a good experience staying at the hotel and that the front desk service has been recognized by you. The location of our hotel is indeed very convenient. The subway is just outside the door, making your travel easier and faster. We will continue to enrich the variety of buffet breakfast to provide you with more choices. We are well aware of good service attitude and clean rooms. is the key to guest satisfaction and we will continue to work hard to maintain it. I wish you a happy life and welcome to visit again!
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
It is just a few meters next to the subway station. It is very convenient. There are many restaurants around. The room is neat, clean and comfortable. The staff are also very enthusiastic and responsible. There are also two large shopping malls opposite. It is very convenient. I will definitely choose this place next time I come. First choice
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review! We are glad that you are satisfied with the hotel's cleanliness and service. Thank you for your recognition! We have always been committed to providing guests with a comfortable and convenient accommodation experience. We are delighted with your review of our hotel! Your support is the driving force for our continuous progress. In addition, we have launched continuous stay discounts. We look forward to your next visit and let us serve you better.
C*Y
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Good stay, convenient transportation, very close to the subway and close to Universiade Station
Original TextTranslated by Google
Response from Property: Dear guests: The location of our hotel is indeed very convenient. The subway is right outside your door, making your travel easier and faster. We will continue to work hard to provide you with better services. We will maintain this advantage as always and continue to improve the quality of the hotel. We hope to bring you more surprises. You are welcome to choose our hotel again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The house is clean and tidy, the food is good, the stay is comfortable, and the service is warm.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for your evaluation and recommendation of our hotel! We are very pleased to hear that you were satisfied with the hotel. We have always aimed to provide high-quality services and a comfortable environment so that every guest has a pleasant stay. Your recommendation is very important to us and is the best reward for our efforts. Thank you again for your kindness and we look forward to your visit again! If you need anything, please let us know at any time, we will serve you wholeheartedly!
Guest User
Superior Queen Room
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 13, 2024
Very close to Nanlian subway station, there are restaurants nearby, convenient!
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that we failed to bring you a perfect stay experience. We deeply apologize for the problems you reported. Regarding the service attitude and slow delivery problems you reported, we will inform the relevant departments of your opinions and provide education and training for relevant employees. Since its opening, the hotel has always adhered to the principle of customer first and is committed to providing guests with the best service. If you have any questions during your stay, you can consult the front desk as soon as possible. We will have someone to solve it for you 24 hours a day. We express our apologies again and look forward to your visit again. Give us a chance to apologize and wish you a happy life. Thank you!
Anonymous User
Superior 2-bed Room
Stayed in Jan 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Very cost-effective, good service, fast check-in, worthy of praise!
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The staff was very conscientious and responsible and helped me find my glasses.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for your evaluation and recommendation of our hotel! We are very pleased to learn that you are satisfied with the hotel. We have always aimed to provide high-quality services and a comfortable environment, so that every guest has a pleasant stay experience. Your recommendation is very important to us and is the best reward for our efforts. Thank you again for your kindness and look forward to your visit again! If you have any needs, please feel free to let us know and we will serve you wholeheartedly!