To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(3179)
Positive reviews(3088)
Reviews with photos/video(306)
Easy to get around(193)
Many amenities(113)
Convenient parking(96)
Friendly front desk staff(88)
Luxurious(56)
Close to train station(56)
Delicious breakfast(39)
Great swimming pool(32)
Negative reviews(91)
Nobtham Lee
Superior 2-bed Room
Stayed in Oct 2024
Family
4 review
4.0/5
Very Good
Posted on Oct 16, 2024
It’s a good hotel. Locate not in the center but not too far from heping road. Good breakfast. The restaurant has both western and eastern food. Some room has smoke smell. On the third floor has dim sum serve on 7.30-14.00. Good taste. The opposite has Walmart you can shop on 10.00-22.00.
6/7
Response from Property: Dear guest, thank you for staying with us and leaving your valuable comments. We are glad that you liked our location, services as well as the facilities. As one of the luxurious hotels in Shantou, we provide comfortable rooms with fully equipped facilities and best services to our guests; Meanwhile, our hotel is close to the famous commercial and leisure centre where you can enjoy great restaurants and nightlife. We sincerely look forward to to seeing you again soon and serve you with our warmest hospitality.We will serve you wholeheartedly
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jul 16, 2024
Great staff great service good atmosphere. An excellent experience at an excellent price
Response from Property: Dear guest, thank you for your support, Regency Hotel is only 5 minutes drive from Shantou high-speed Railway station,and also our hotel is now upgrading some rooms to provide guests with a more comfortable and modern environment for facilities, looking forward to your next stay, will bring you a better experience.Wish you a happy life~
tabbenor
Superior Queen Room
Stayed in Mar 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Mar 11, 2024
My go to hotel in Shantou.
An older hotel that is ageing gracefully. Great location, friendly service, lovely rooms and car parking
Response from Property: Dear guests, Thank you so much for your kind words and sharing your stay with us. It is a great compliment to us to see that you enjoy our hotel. The hotel is also in the process of gradual renovation, or you can also refer to the group's new opening in 2022, RegencyBoutique Hotel, thank you for your support, sincerely look forward to your next visit!Have a nice day~
anil
Superior Queen Room
Stayed in Mar 2024
Business travelers
6 review
4.2/5
Very Good
Posted on May 2, 2024
good hotel, conveniently located near the Shantou train station, rooms are comfortable
Response from Property: Dear guest, it is our pleasure to stay with us in Regency Hotel,we are glad that you had a pleasant stay at the hotel and thank you for choosing our hotel, we look forward to see you in the near future.
Gary
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
10 review
3.2/5
Posted on Dec 18, 2023
perfect location neaby train station but not much facilities around
Response from Property: Dear Guest,There is a shopping mall opposite the RegencyHotel, and there are also many delicious food around the our hotel, If you have any questions, you can also contact us for guidance. Thank you very much for your stay and comments, and sincerely look forward to your next visit,wish you everything well ~
阿諾舒華哈密瓜
Superior Queen Room
Stayed in Feb 2023
Business travelers
24 review
4.7/5
Amazing
Posted on Feb 10, 2023
Location is good, hotel is big but room a little bit old, anyway 90分
Response from Property: Dear guest, thank you for staying with us and leaving your valuable comments. We are glad that you liked our location, services as well as the facilities. As one of the luxurious hotels in Shantou, we provide comfortable rooms with fully equipped facilities and best services to our guests; Meanwhile, our hotel is close to the famous commercial and leisure centre where you can enjoy great restaurants and nightlife. We sincerely look forward to to seeing you again soon and serve you with our warmest hospitality.!
Maksim
Deluxe Queen Room
Stayed in May 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Good 5 star hotel close to the railway station. The restaurant is not the best. The massage service is good.
Response from Property: Dear guest, thank you for your support, Regency Hotel is only 5 minutes drive from Shantou high-speed Railway station, about Your suggestions for the restaurant, we attach great importance to the guests' dining experience, and will feedback to the relevant leaders to try to improve, looking forward to your next stay, will bring you a better experience.Wish you a happy life~
Zuzanah
Superior 2-bed Room
Stayed in May 2023
Couples
63 review
5.0/5
Outstanding
Posted on Jul 13, 2023
This hotel was amazing. It had a great big outdoor pool, fantastic amenities, many restaurants, spa. Honestly for this price, it exceeded my expectations.
Response from Property: Dear Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support and hope you back! Bon Voyage!
Guest User
Superior 2-bed Room
Stayed in Apr 2023
Business travelers
20 review
3.5/5
Posted on Apr 23, 2023
Breakfast is good. The hotel is properly kept. I was, however, disappointed with the lack of room service and difficulties with the staff's little knowledge of English.
Response from Property: Dear guest, thank you for staying with us and leaving your valuable comments.We will strengthen English training for waiters to ensure that other guests do not experience such awkwardness during check-in.If you stay at the hotel again next time, please let us know so that we can provide you with better service. We sincerely look forward to to seeing you again soon and serve you with our warmest hospitality.We will serve you wholeheartedly.
Guest User
Superior Queen Room
Stayed in Jun 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Great hotel located conveniently.
Helpful staff and very clean.
Response from Property: Dear guest: Thank you for your great comments.It's our pride that we made you feel satisfied and happy. We are looking forword to seeing you next time. Wish you all the best!——Sincerely yours GRO
Cheng hoa Ea
Superior Queen Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Good good
Response from Property: ❤【汕頭站接站】【管家服務】【旅遊嚮導】【生日佈置】❤親,能得到你這麼高的評價,小豪真的好開心,你的表揚就是小豪的無限動力。貼心周到的服務是小豪的基本所在,我們堅持始終如一的高品質服務,相信能給你創造超越期待的價值,成為你商務出行、結伴旅遊的首選。期待親的再次光臨!
Waleedr
Superior Queen Room
Stayed in Jul 2024
Business travelers
57 review
4.0/5
Very Good
Posted on Jul 28, 2024
Good hotel
Response from Property: Dear guest, thank you very much for choosing to stay in Regency Hotel Shantou, thank you for your support, we will pay more attention to the quality of service to the guests, and our rooms are also gradually updated, sincerely invite you to visit next time, hope to get your full marks of comments , wish you a happy life and hope to see you next time~
LeeYing
Business Double Room
Stayed in Apr 2023
Family
13 review
5.0/5
Outstanding
Posted on May 25, 2023
👌🏻 good location
Response from Property: Dear guest, thank you for staying with us and leaving your valuable comments. We are glad that you liked our location, services as well as the facilities. As one of the luxurious hotels in Shantou, we provide comfortable rooms with fully equipped facilities and best services to our guests; Meanwhile, our hotel is close to the famous commercial and leisure centre where you can enjoy great restaurants and nightlife. We sincerely look forward to to seeing you again soon and serve you with our warmest hospitality. We will serve you wholeheartedly.
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 16, 2023
卫生:AA AAA
Response from Property: 尊敬的賓客,您好!非常感謝您的入住點評,在來來去去的風塵中,時光帶走太多,在緣聚緣散的人羣中,微笑淹沒太多,而始終不變的衹有朋友間最真摯的祝福,汕頭帝豪酒店願做您最忠實的守候者,再次感謝您的滿分好評。入住期間有任何需要都可以聯繫我們,我們將竭誠為您服務。誠邀您的再次光臨,祝生活愉快!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Booked for others
5 review
5.0/5
Outstanding
Posted on Jul 21, 2023
KIKI good
Response from Property: 今日心情是開口向上的拋物線,謝謝您對我們的支持和認可,我們會繼續做得更好!願您春生夏明朗,秋祺冬瑞康,時光温柔,還需您懂,生活可愛,也需您寵,感謝您的認可!