The Q Hotel

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1 night

1 room, 2 adults, 0 children

All properties in Shanklin

The Q Hotel

Name: The Q Hotel
Address: 12 Queens Road, Shanklin, Isle of Wight, PO37 6AN, United Kingdom, 12 Queens Road, Shanklin, PO37 6AN, United Kingdom
Price range: From PHP 4,319
Rating: 4.1

12 Queens Road, Shanklin, Isle of Wight, PO37 6AN, United Kingdom

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Highlights

Delicious breakfast

Pets welcome

Free parking

Lots to do

Amenities

Outdoor swimming pool

Hiking

Sauna

Private parkingFree

Bar

Bicycle rental

Conference room

Business center

All amenities

Property Description

8.2/10

Very Good

Cleanliness8.2

Amenities8.2

Location8.2

Service8.2

All 50 reviews

Surroundings

Airport: Southampton Airport

(63.2 km)

Train: Portsmouth Harbour Railway Station

(29.8 km)

Train: Portsmouth & Southsea Railway Station

(31.2 km)

Landmarks: The Parish Church of Saint Saviour on the Cliff

(<100m)

Landmarks: Shanklin Conservative Club

(150m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room

1 Double bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Superior Double or Twin Room

1 Double bed or 2 Single bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Standard Single Room

1 Single bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Deluxe Double Room

1 King bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Superior Double Room

1 King bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Room Details

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Standard Twin Room

Non-smoking

Electric fan

Tea bags

Towels

Room Details

Check Availability

Signature Suite

Bedroom 1:1 King bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Basic Single Room

1 Single bed

Non-smoking

Private bathroom

Electric fan

Tea bags

Towels

Room Details

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Guest Reviews

8.2/10

Very Good

50 reviews

Cleanliness8.2
Amenities8.2
Location8.2
Service8.2

Average for similar properties in Shanklin

Most Mentioned

Review summary

Breakfast and Dining: Breakfast received high praise for its variety and quality, with guests appreciating the full English options, generous portions, and friendly service. The dining area was noted for its chic decor and welcoming atmosphere.

T‍r‍a‍c‍y‍ ‍N‍a‍o‍m‍i

June 24, 2025

The hotel is lovely, staff are friendly and helpful. The room we had needed to be updated really. It was very dark and the decor was dated. Bed was comfy.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 1, 2025

Avoid this hotel at all costs. As an Asian guest, I faced appalling discrimination from the rude, unfriendly staff. They treated us with contempt while being polite to others. The rooms were dirty, requests ignored, and the family-run management showed zero respect. This place has no customer service skills and clearly discriminates. Don’t be fooled—stay elsewhere and save yourself the misery. A truly awful experience.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 7, 2025

12 of us stayed at the Q hotel in Shanklin whilst on a golfing trip to the Isle of Wight. Lovely little very friendly family run hotel - the owners and their kids are hands on and really try to anticipate needs. Nothing if too much trouble. Hotel good location in shanklin for the town centre and beach and sea front. Has a pool and hot tub for relaxing and a lovely little bar. Must make special mention of the breakfasts, wow, the full English is great, with 2 eggs how you like, sausage, bacon, black pudding, vine tomatoes, mushrooms, beans and toast, as well as fruit, yogurt, cereal and croissants if you like those too.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 23, 2025

The hotel itself is lovely. Absolutely lovely for the price you pay. Unfortunately I had to leave after one night because of the manager and the way she treated me. I was approached by her outside and asked to keep my voice down. It was done in an unpleasant way. She then approached me on my way up to bed and said that she had had numerous complaints about me trying to talk to guests who didn't want to talk to me. I got no right of reply. The room I booked was also fine. Except the window was stuck tight. Would not open - and it was the middle of a heatwave. I had a fan but it made little difference. They then cancelled my booking when I left and will have listed the room again - and are refusing to refund me. If I had read some of the poorest reviews on some of the websites - I would not have gone. This is my sixth time at the Isle of Wight and I've never been treated as poorly as this in any hotel I've been in

X‍3‍7‍Z‍M‍l‍e‍e‍d

June 18, 2025

Beautiful hotel. Very well decorated, comfortable and very clean. Food was delicious and staff were very friendly . It was my first time on the Isle of Wight but I will certainly be coming back. Thank you for making our stay so comfortable and lovely

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 27, 2025

Excellent stay. Very welcoming and ever so beautiful . Booked the hotel after a friends recommendation and it surely didn’t disappoint. We will definitely be back when we next visit the island . Decor is amazing. Thank you for a wonderful stay

A‍n‍g‍e‍l‍a

April 25, 2025

Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.

r‍o‍o‍p‍n‍a

April 20, 2025

Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 14:30–19:00

Check-out: Before 10:00

Front desk hours: [Mon-Sun]10:00–19:00

If you will arrive outside of check-in hours, contact the property in advance

Child Policies

Children are not permitted to stay in this room type.

Cribs and Extra Beds

For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast

TypeContinental

StyleA la carte

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowedAdditional charge

Fee: Contact the property for details

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Number of Rooms: 31

When you stay at The Q Hotel in Shanklin, you'll be near the beach, within a 10-minute walk of Shanklin Theatre and Shanklin Beach. This spa hotel is 18.2 mi (29.4 km) from Gunwharf Quays and 9 mi (14.5 km) from Ryde Pier Head Terminal.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include express check-in, express check-out, and coffee/tea in a common area. Free self parking is available onsite.

Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Q Hotel?

The cancellation policy for The Q Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Q Hotel?

Standard check-in time at The Q Hotel is 14:30-19:00 and check-out time is 10:00.

Does The Q Hotel provide breakfast?

Yes, Breakfast is offered at The Q Hotel. Breakfast option(s): Continental.

Can I bring my pet inside the The Q Hotel?

Pets are allowed on request at The Q Hotel. Charges may be applicable.

How far is the The Q Hotel from the closest airport?

The closest airport is Southampton Airport, and it is about 2 hours from hotel by car (63.2 km).

About This Property

Nearest Airport	Southampton Airport
Distance to Airport	63.24KM
Nearest Train Station	Portsmouth Harbour Railway Station
Distance to Train Station	29.77KM
Average Price From	PHP9900
Hotel Star Rating	3