Near Jinlong Street (No.1 Yamen Gallery, Jinlong Group 1, Jinlong Community), Shangri-La, Yunnan, 674400, ChinaView Hotel Details
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1 night
Kersang's Relay Station Guest Reviews
4.6/5
Very Good
83 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(83)
Positive reviews(77)
Reviews with photos/video(49)
Loved the view(13)
Awesome amenities(11)
Classy environment(7)
Well designed(7)
Average sound insulation(4)
Well decorated(3)
Located downtown(2)
Tasty coffee(1)
Negative reviews(6)
Ashleekwan
Stayed in Oct 2024
Family
6 review
4.7/5
Amazing
Posted on Oct 30, 2024
We had a really pleasant stay! The guesthouse is easy to find and offers a soothing ambience especially at night, with a view of the majestic prayer wheel. Boss was easygoing and very accommodating he even offered us fruits and luggage storage! Highly recommended it is worth the price 😊
Response from Property: Sir, thank you for your comment. Wishing you a pleasant life and smooth work!
Guest User
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Very nice place. The owners are very friendly and helpful. Very good beds and bedsheets. The place has an amazing flair.
Response from Property: Thank you for your affirmation! We will do as we always do! Continue to provide a better experience for more users and look forward to meeting you next time
Thi Linh Huong
Family Room With Lake View
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Nice host. The wife gave us a welcome fruit “pear”, so luckily. The husband drove us to Napahai with suitable price.
Good location with fantastic view from the balcony to Dukezong ancient town.
Response from Property: It is a great honor to receive your five-star praise. We will always maintain a high-quality living environment and warm and thoughtful service like home. Looking forward to your next stay and wishing you a happy life!!!
Teoh Kar Lin
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Friendly front office. Great location
Response from Property: Thank you for your comment, sir. I wish you a happy life.
SAMANTE
Stayed in Oct 2022
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 25, 2022
The room was perfect. Even was cold outside and rooms are without AC, rooms are too warm because of the electrical blanket and radiator. Location very good, also you can find a lot of foreigner food surrendered.They owner speak very good English and can help you with any doubt.
Response from Property: I am very happy to have my support, recognition and encouragement. With my encouragement, the store will definitely continue to work hard to do better. I wish you all the things you want from me, lots of joy and everlasting peace!
Ugo Everywhere
Stayed in Jul 2022
Travel with friends
30 review
5.0/5
Outstanding
Posted on Aug 2, 2022
The location was perfect and the owner/manager was really helpful and has a large knowledge of the area and old Town. She can also provide guidance on best restaurants to try. She can provide all that assistance in English. It really helped and made our stay better.
6/8
Response from Property: 很高興有親的支持、認可和鼓勵,有了親的鼓勵,小店一定會繼續努力做的更好。願親所遇皆所求,多喜樂,長安寧!
C@m
Tibetan-Style Mini Suite
Stayed in Jul 2022
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jul 20, 2022
Very nice ******* style hotel. It really has a ******* mood and atmosphere. The location is incorrect so it’s a little hard to find but the woman running the hotel can speak English and is very helpful and welcoming so feel free to call if you need help finding the place. Definitely would stay here again.
Response from Property: 很高興有親的支持、認可和鼓勵,有了親的鼓勵,小店一定會繼續努力做的更好。願親所遇皆所求,多喜樂,長安寧!
I had an amazing time in the hostel, very well located in the center of the Old Town, with a nice view on the terrace. The owner is very welcoming and speaks English. She gave me precious advices for my trip and made me feel like home during the stay. I strongly recommend!
Response from Property: 很高興有親的支持、認可和鼓勵,有了親的鼓勵,小店一定會繼續努力做的更好。願親所遇皆所求,多喜樂,長安寧!
Guest User
Stayed in Jul 2022
Solo travelers
22 review
4.2/5
Very Good
Posted on Jul 24, 2022
Great location. I thought the hotel was really cute and in keeping with the vibe of Shangri La. In order to improve it would be good if the check in desk was manned all the time to provide a good welcome. Other than that - loved it!
Response from Property: 您好,很抱歉客棧給您留下了不好的印象,我剛接手客棧,院子,露台,房間已經重新改裝,軟裝布草全部更換了新的。很遺憾接到這個賬號就已經有這麼多的差評,這讓我會更注重客人的感受,如果有機會,您也願意的情況下歡迎再來,相信一定會給您不一樣的體驗!
Guest User
Family Room With Lake View
Stayed in Jul 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 19, 2022
Great stay and service! Simple guesthouse but has everything you need and the beds were comfortable! The staff helped us book bus tickets online which saved us from a trip to the station! Highly recommend!
Response from Property: 很高興有親的支持、認可和鼓勵,有了親的鼓勵,小店一定會繼續努力做的更好。願親所遇皆所求,多喜樂,長安寧!
Guest User
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
We contacted the innkeeper at the north gate of Shangri-La Ancient City. He drove a tricycle to pick us up in less than five minutes. It was my first time to ride in such a convertible sports car. It felt really cool. The small balcony on the second floor of the inn was very nice. The owner prepared a lot of snacks. He also made me Starbucks coffee for the room fee of more than 100 yuan. I was really touched. There was also a leisure room downstairs with a big fat cat Guoba who slept all day long. You can roast fire, pet the cat, chat, and drink butter tea at night. The holiday time was not enough. Shangri-La could only arrange one day, otherwise I really wanted to stay here for a few more days.
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Response from Property: 😜
Guest User
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The location of the inn is super good! There is also a chubby kitten. You can see the prayer wheel on the second floor. Nearby is the Pugu Cang and various vintage stores that are super fun to visit. There are fruits at the front desk. The guy will also help with luggage. The aromatherapy in the room is also very nice. I am super satisfied! I will stay here next time!
However, there are a few tips that I hope the guests staying here will remember to accept~
1. Shangri-La is a bit cold in winter. There is no air conditioning in the room but there is a radiator. When you just check in, remember to turn on the radiator and electric blanket immediately, and then seal the doors and windows (once there is a leak, it will be very cold, remember!), go out for a while and come back to the room. Remember to cover the blanket provided by the inn!
2. The water heater in the room is turned off when you check in. Remember to turn it on in advance, otherwise you will have to wait for a long time for the water heater after you come back😢
3. The inn includes pick-up and drop-off at the gate of the ancient city. Remember to make an appointment in advance!
Original TextTranslated by Google
Response from Property: Dear, thank you for your objective evaluation. Let me explain to you that our water heater is turned on 24 hours a day. It should be that you turned the faucet in the wrong direction at that time.
Guest User
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The boss is very nice and often invites guests for dinner. The room is also very clean, especially the bed quilt is very warm. There is also a fat cat to pet! You can also see the prayer wheel on the second floor terrace. It is very convenient to eat and drink nearby. Especially many popular online stores you want to go to are nearby
Original TextTranslated by Google
Response from Property: 感謝您的點評,祝您工作順利,生活愉快
Anonymous User
Family Room With Lake View
Stayed in Oct 2024
Solo travelers
17 review
4.2/5
Very Good
Posted on Nov 11, 2024
Generally speaking, it's OK. The hotel is not big and there are not many rooms, so there are usually few people. But in fact, it can be said that it is small but complete. It's good at this price.
Original TextTranslated by Google
Response from Property: 😋
Anonymous User
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The housekeeper is very enthusiastic. There is a little fat cat in the store. The housekeeper will make coffee for us to drink. He has a very good temper. You can see the prayer wheel on the second floor of the store. I have never seen him stop. It's fun.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of my home. It is a fate to meet you in such a vast sea of people. My home's growth is inseparable from your support. I look forward to your visit again.