Arro Khampa by Zinc Journey Shangri-La

It's a perfect stay! Perfect service! Perfect comfort! Perfect experience! The staff are very considerate, with hot ginger tea and hot milk at night. The weather is cold, but I feel warm inside. They also upgraded my room. The floor heating in the room is just the right temperature, and I had a super comfortable sleep.

非常滿意，小哥非常貼心照顧

I stayed at this hotel in September. After staying at their branch in Lhasa, I remembered to come back and review this hotel. I had a good impression of my two-night stay in September. The pick-up and drop-off service at the airport was also very convenient.

I stayed at the Aro Kamba in Lhasa last year and the experience was very good. This time I brought my children to Shangri-La and wanted to stay at the Aro Kamba here. However, the entire building style was good and the service was basically no breakfast except for the pick-up and drop-off parking lot. I was really speechless. It is equivalent to the airport lounge dining bar in second-tier cities. The coffee machine is full of starch 😂 This is not the worst. I had a high fever at night because it was not my first time to Shangri-La, so I didn’t think it was a big deal and the room was equipped with I got an oxygen machine at around 2 o'clock in the middle of the night. It got a little serious, so I scanned the QR code to pay for the oxygen machine. But if I needed a straw, I had to ask the front desk to get it. I sent a message to the housekeeper, but he didn't reply. I played the voice call twice and no one answered. Then my husband went. I couldn't even find anyone at the front desk, even if I yelled, there was no one. I had no choice but to go through it after not sleeping all night. The housekeeper sent me a "hello" back at around 9 o'clock in the morning and then left because I still had work to do. I didn't argue with the waiter. It was really too late. The hotel just feels like no one cares about it and doesn't want to run it well. When I left, I was asked to write a good review. I was so embarrassed. Why did I have the nerve to say it? I have been using Ctrip to book hotels for 10 years and this is my first time writing a review!

位置在古城核心，去哪都方便；服務很親切；設施比松贊好很多。總之跟松贊比性價比太突出了