Shangri-La Balagezong Snow Mountain Star Hotel

Because I like Balagzon, I stayed here for the third time. But I have to complain, I feel that the hotel management is not as good as before. First of all, the front desk staff is not familiar with the room. I said I want to upgrade to a room with a bathtub, and it would be best if I can pay for it for free. As a result, the front desk staff seemed to be confused about which rooms have bathtubs, and they didn't know which room type should be upgraded on Ctrip. The room is on the third floor. When I opened the door, I saw that this is a room with a bathtub! Last time I came to the front desk to help with the luggage, this time the front desk stood by and watched. The room was given a suite, but it was outrageous. It should be a parent-child suite with cartoon elements and a simple slide. The problem is that we didn't bring children. The bedroom floor heating and air conditioning temperature is above 25º, but the bathroom bathtub is in the outer room, there is no floor heating and no air conditioning, and it only relies on the bathroom heater on the bathtub. What do you think? In addition, the hygiene is not up to standard. The rubber strip between the toilets is half off, and there are long hairs beside the trash can. The breakfast is a nine-square grid with rice noodles, which is not in line with the five-star positioning. I understand that it is not easy to transport on the mountain, but the bread is such a long piece of plastic, the staff is too perfunctory! The scenery is as beautiful as ever, but sentiment cannot replace employee training.

The hotel is deeply integrated into the nature of Shangri-La. It is not overly commercialized and has a very beautiful surrounding environment. The birds are singing in the mountains and the cicadas are chirping in the forest. The Gezong Snow Mountain can be seen from the hotel room, which is very suitable for travelers who like to integrate into nature and stay away from the hustle and bustle.

The hotel upgraded us to a large room with a balcony. You can watch the stars at night and watch the sunrise over Jinshan Mountain in the morning. The air conditioner in the room has heat and hot water for bathing. The breakfast is delicious. We live in the center of Shangri-La, and the hotel can arrange a pick-up to the city center. Balagzon is indeed worth a visit. It is recommended to stay at least one night to slowly experience the unique charm of Balagzon.