GGuest UserI had an absolutely fantastic stay at this hotel!
First off, the location is superb. It's just a 7-8 minute walk from the subway station, situated right by Suzhou Creek. The area is incredibly peaceful, both morning and night. With the windows closed, you barely hear any outside noise, which made for a very restful sleep. The lobby is also very spacious and bright, featuring a sophisticated dark green color palette. The ambient scent was delightful, making it very comfortable to relax in the lobby.
The facilities are well-maintained and feel brand new. The air conditioning in the room was incredibly powerful, providing ample cool air without any sudden temperature fluctuations. The smart TV allowed for super-fast screen mirroring from my phone, making movie nights in bed wonderfully enjoyable. Additionally, the round bathtub was quite stylish; hot water came instantly with excellent water pressure, ensuring a very comfortable bath. Plus, the drain was efficient, preventing any water from pooling. The hairdryer was a powerful, branded model, drying my hair in just a few minutes.
The service was truly exceptional. Yesterday afternoon, it started raining when I left, so I asked the concierge for an umbrella. Nick, noticing I had several people with me, generously offered two. Very thoughtful of him! When I ran out of bottled water in the room, I made a quick call. The operator, Fanny, had someone deliver fresh bottles in less than three minutes, even suggesting on the phone, 'Take two extra bottles just in case.' Such excellent attention to detail!
Cleanliness was also top-notch. There were no strange odors upon entering the room, and the bed sheets and duvet covers looked pristine white and clean, feeling wonderfully soft with absolutely no post-wash stiffness. The bathroom's glass doors and mirrors were sparkling clean. The toilet seat was automatically heated, and while it's summer, I'm accustomed to heated toilet seats year-round, which is a very welcome feature for me.
Overall, this stay was incredibly comfortable and pleasant. I will definitely choose this hotel again for my next visit – it offers fantastic value for money!
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