To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(772)
Positive reviews(744)
Reviews with photos/video(187)
Easy to get around(125)
Close to metro(91)
Friendly front desk staff(87)
Classy environment(64)
Convenient parking(48)
Well decorated(24)
Well designed(22)
Average lighting(8)
Negative reviews(28)
Eli97
Family Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Such a nice place to stay in Shanghai, super comfortable and friendly
Response from Property: Thank you for your warm praise and support for Yilong Anyun Hotel! We are very gratified to see your careful comments. You must be the greatest driving force for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of service and look forward to welcoming you again and meeting you from afar.
Guest User
Family Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
5 min walk to the subway station , this hotel was super convenient! The hotel is also very clean, someone comes everyday to make our bed sheets and replenish our toilet paper and water! Highly recommended
Response from Property: Thank you very much for your reply. We are very pleased to see your thoughtful evaluation. You must be the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We look forward to welcoming you again and meeting you from afar.
Guest User
Business Queen Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
We where very confortable, the reception staff is friendly and the hotel is nice and well comunicated.
Response from Property: Thank you very much for your reply. We are very pleased to see your thoughtful evaluation. You must be the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We look forward to welcoming you again and meeting you from afar.
SXM.KK
Special Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Good hotel, centrally located, very supportive staff members
Response from Property: Dear guests, [280 meters away from Minsheng Road on Line 6/18]! Thank you very much for receiving your positive feedback! Yilong Anyun Hotel will continue to maintain an excellent living environment and attentive service, allowing you to feel the warmth of home. We look forward to your visit again and wish you a happy and joyful life!
Phuc
Special Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Location is good, it's closed to Metro line 6. Hotel is very clean and I got good sleep there. Staff is friendly and supportive. I highly recommend this hotel.
Response from Property: Thank you very much for your good reply! Yilong Anyun Hotel will, as always, maintain an excellent living environment and intimate service, so that you can feel the warmth of home. We look forward to your visit again. I wish you a happy life and full of joy!
Altai
Queen Room
Stayed in Apr 2024
Couples
3 review
3.7/5
Posted on May 25, 2024
It was close to line 6 and easy to find. The breakfast and service was not bad but not that good. The light was bad for the whole room, it only had 1 little bulb.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
amswhit
Family Room
Stayed in Mar 2024
Travel with friends
3 review
4.5/5
Great
Posted on May 8, 2024
The stay was very nice, although it would be better to change the sheets regularly. The room is nice but looks a bit old. The location is very convenient
Response from Property: Dear little master! Thank you for your affirmation and praise. Just a few words naturally carry your warm feelings for Xin'er. Here, a cup of coffee and a book allow you to enjoy your leisure time and bring you warmth. No matter where you are, Xin'er will always be your best harbor.
Guest User
Family Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Very nice hotel ,highenis, the room so big
Response from Property: Dear guest, hello! Thank you very much for your recognition and support. We will continue to strive to provide better service to all our customers. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Business Queen Room
Stayed in Mar 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Apr 23, 2024
Great stay apart from the construction noise.
Response from Property: Dear little master! Thank you for your affirmation and praise of Xin'er. These few words naturally convey your warm feelings for Xin'er. Here, a cup of coffee and a book will let you enjoy your leisure time and bring you warmth. No matter where you are, Xin'er will always be your best harbor.
Guest User
Queen Room
Stayed in Oct 2024
Family
3 review
3.3/5
Posted on Nov 17, 2024
ok k k k k k k
Response from Property: 感謝您在百忙之中抽出寶貴的時間為房間進行點評!我們感到非常榮幸,茫茫人海中您選擇了藝龍安雲酒店作為您停留的驛站。在這裏,來者皆是我們的尊貴客人,每一次相逢都是一份緣分。非常遺憾沒有得到您的五分評價,如果您對本次入住有體驗不好的方面歡迎您明確指出,我們一定會虛心採納,您對入住中的不滿意我們表示最真誠的建議並努力改善,讓每一位入住的客人體驗到賓至如歸的舒適入住感受一直是我酒店的服務宗旨和目標,期待您的下次光臨!
Guest User
Family Room
Stayed in Jan 2025
Family
7 review
4.5/5
Great
Posted on Feb 8, 2025
The room is relatively clean, very close to the subway station, very convenient for travel, the front desk lady's service is very good, the surrounding environment is very beautiful, very suitable for living with family, very awesome
Original TextTranslated by Google
Response from Property: [Free parking, free coffee, self-service laundry] Dear guests, hello! I am very sorry that I did not get your five-point evaluation. The hotel is only 280 meters away from Exit 1 of Metro Line 6/18. The bus and subway can directly reach Lujiazui, the Bund, and Nanjing East Road. If you have any needs during your stay, you can contact the front desk. We will do our best to solve it for you. We look forward to your visit again and wish you a pleasant journey!
Dabaobeiduoli
Family Room
Stayed in Dec 2024
Family
64 review
4.2/5
Very Good
Posted on Feb 1, 2025
The facilities are indeed a bit old, but the service is very good. The hotel does not have breakfast. Ctrip said that it can be exchanged, which is outdated information. There is Domino's and McDonald's opposite the hotel.
The room is a bit small, but everything else is OK. This price is worth it
Self-service freshly ground coffee for two: Did not enjoy it, but it is available
Original TextTranslated by Google
Response from Property: [Free parking, free coffee, self-service laundry] Dear guests, hello! Thank you very much for taking the time to comment on us and affirm us. The hotel's outsourced restaurant is currently closed. We apologize for the inconvenience caused to you. You can always let us know if you have any needs during your stay. We look forward to your visit again. I wish you a happy Chinese New Year and a happy family!
LvxiangjiaChris
Special Room
Stayed in Dec 2024
Business travelers
2 review
4.1/5
Very Good
Posted on Jan 12, 2025
The room is not too big, the hygiene is OK, the bedding is basically clean, there are some water stains on the floor that are not cleaned up, the homepage says there is a laundry room, but I looked and saw only a simple washing machine. The hotel has a robot that can deliver food, but you may have to wait for a long time. The indoor sound insulation is average, and the sound of the robot next door and in the corridor is clear. I looked at the breakfast room and the environment is not good, so I didn't add breakfast. I can only say that it is cheap and the cost performance is relatively high. It seems that it is more cost-effective to buy the package directly from the homepage than to make a reservation.
Original TextTranslated by Google
Response from Property: [Free parking, free coffee, self-service laundry] Dear guests, thank you very much for taking the time to comment on us and raise questions. The hotel laundry room is located on the fourth floor (with washing machines and dryers). If you have any questions during your stay, you can contact the front desk at any time. We will do our best to solve them for you. I wish you a pleasant journey!
Guest User
Special Room
Stayed in Nov 2024
Business travelers
6 review
3.8/5
Good
Posted on Dec 17, 2024
Facilities: Special offer room, no window, everything else is there
Hygiene: Looks clean
Environment: The room is poorly soundproofed, the sound of doors closing and suitcases walking in the corridor can be heard clearly.
Service: Checked in very late, two sets of disposable toothbrushes and toothpaste were given
Self-service freshly ground coffee for two: I didn't get to drink it anyway
Original TextTranslated by Google
Response from Property: [Self-service coffee machine is located at the front desk of the hotel] Dear guests, hello! We are very sorry that you have an unpleasant experience during this stay. It may be because the front desk did not remind you. I am really sorry. The coffee machine is located at the front desk of the hotel. Guests can enjoy it at any time. Regarding the soundproofing problem you reported, you can call the front desk at any time if you have any questions during your stay. We will solve it for you in time. I apologize to you again and wish you a pleasant journey!
Anonymous User
Special Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The hotel is in a great location, close to the subway entrance, with a very high cost-effectiveness, unique decoration, good room hygiene, convenient wireless network, warm and thoughtful service, recommended!
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose Yilong Anyun Hotel as your stay. Here, everyone is our distinguished guest, and every meeting is a fate. We look forward to meeting you again in the future and creating more pleasant memories for you!