Anonymous User
October 27, 2024
I have never stayed in such a bad hotel!
First, the hotel knew about the water outage in the building on October 27, but did not inform the guests in advance. If we had known about the water outage, we would have changed hotels. After all, no one wants to be so inconvenient when traveling. There is no problem with cleaning the water tank, but you should at least let the guests know in advance, instead of seeing the notice in the elevator after checking in.
Second, the building has all seasons, Haiyou, and commercial rooms, and the personnel are very mixed. There are all kinds of people in and out of the elevator, and the safety is questionable.
Third, there are only two elevators in a nearly 20-story building. During the stay, one elevator was broken. I heard the staff chatting and saying "the elevator is under maintenance again", which shows that the maintenance frequency is definitely not low. During peak hours, you even have to wait for 20 minutes to get on. It's really outrageous!
Fourth, the quality of the staff is extremely poor. There is nothing wrong with the front desk. The problem lies with the cleaning staff. During the period when the elevator was broken, the cleaning staff threw garbage, so we went downstairs with the garbage in the elevator. It smelled very bad, and we also used garbage to block the door and went out to get it from floor to floor, which was very time-consuming! It's painful to use the elevator during peak hours, and the cleaning staff will fight with you for the elevator. There are both Haiyou and All Seasons. It's really speechless! And more than once, I saw a bunch of cleaning staff chatting loudly in various places, asking how to charge their own wages, according to the room, etc. Doesn't this hotel have management? ? There are also staff members singing in the restaurant on the second floor (I promise they are not guests, they are in uniform). It's outrageous. The management staff don't do anything at all! !
Fifth, the room is not soundproof. As long as the neighbor uses water, the sound in our room is very, very, very loud. I can tolerate the aging decoration and it doesn't affect my stay, but this noise is really unbearable! ! ! People with light sleep really can't rest at all
Sixth, there are only two washing machines and two dryers, and there are staff using them... Can't you make one internally?
The experience is too bad. I post it to avoid thunder for everyone. There are many other hotels nearby to choose from. Don't stay here! ! !
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