Hi Inn (South Square of Shanghai Railway Station) Reviews
Hi Inn (South Square of Shanghai Railway Station)
No. 781 Hengfeng Road, Jing'an District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
958 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service9.0
Cleanliness9.0
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All reviews(958)
Positive reviews(911)
Reviews with photos/video(120)
Easy to get around(140)
Convenient location(139)
Close to train station(95)
Great value for money(79)
Classy environment(61)
Friendly front desk staff(51)
Average sound insulation(34)
Perfect for business trips(12)
Negative reviews(47)
Anonymous User
Family Room
Stayed in Mar 2025
Travel with friends
9 review
10.0/10
Outstanding
Posted on May 2, 2025
we booked a family room for 3 and it was really spacious and nice. note that we were on the 3rd floor but there's no elevator.
Response from Property: Thank you for your recognition of us. We noticed that your evaluation of us was not all perfect. It seems that we still have a lot of room for improvement. We will definitely redouble our efforts to improve the environment and facilities. We look forward to your next visit!
Bhavanivathyar
Double Room
Stayed in Feb 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Super hotel near by the Shanghai railway station.
Just 10 minutes walk.
Room clean good. Towel cheppal tooth brush paste water 2 hot water drink and bath facility all are good.
You drink coffee Tea not available for this hotel. You go near by the walk take coffee and tea your own money. Lift facility not available.
Response from Property: Thank you very much for choosing to stay at Haiyou Hotel. It is an honor for the hotel staff to serve you. We apologize for any inconvenience caused by the lack of elevators. I really look forward to your support again.
TurtleSG
Superior Double Room
Stayed in Apr 2025
Solo travelers
3 review
8.5/10
Very Good
Posted on May 27, 2025
The room smelled a lot of cigarette, even though it was a non-smoking room. Window facing a wall. But everything was very clean. 7min walk to Shanghai Station. Luggage storage possible.
Response from Property: 感謝您給予小海滿分好評,我們會繼續努力,暖風一夏,沁人心脾,山川皆美,您的讚譽最美。
Guest User
Superior Double Bed Room A
Stayed in Oct 2024
Business travelers
130 review
10.0/10
Outstanding
Posted on Dec 11, 2024
Very nice and clean hotel with this price, really higher than was expected. Nearby the railway station, nice restaurants around
Response from Property: Thank you very much for your recognition and support. All staff are looking forward to meeting you again and wishing you a happy life.
Aniwat
Double Room
Stayed in Mar 2025
Couples
37 review
9.5/10
Amazing
Posted on Apr 29, 2025
The receptionist is very helpful. There was no elevator but they helped us carry our luggage.
- The housekeeper takes good care of the housekeeping.
- Bottled water is provided, but no tea and coffee are provided in the room.
- The wifi signal may be weak at some point.
- Quite convenient location. It is not far from the bus and subway stations, and there are many shops in the zone near the train station
Response from Property: Thank you very much for your support, and the entire hotel staff will be happy to assist you
xcharlie99
Double Room
Stayed in Mar 2025
Solo travelers
2 review
9.0/10
Great
Posted on Apr 22, 2025
Tidy and very clean. Very comfortable for solo traveler. Close to metro station and not far from the city center so convenient to travel. Definitely come back again if visiting Shanghai.
Response from Property: 尊敬的顧客,非常感謝您的好評,您的支持與鼓勵是我們前進的最大動力,酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高性價比滿足不同賓客的要求。期待您的再次光臨!
Glenn Howlett
Double Room
Stayed in Mar 2025
Solo travelers
11 review
9.5/10
Amazing
Posted on Apr 11, 2025
Extremely helpful staff and very close to the train station. A good option to stay overnight and catch an early train.
Response from Property: Thank you very much for your recognition. The hotel staff are very happy to serve you and look forward to your visit again
Kent43
Double Room
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Very nice for solo traveler, place quite near to public transport with walking distance. Friendly staffs.
Response from Property: It is a great honor to receive your affirmation. I am happy to serve you and look forward to meeting you again.
Pauline.D
Double Room
Stayed in Nov 2024
Solo travelers
13 review
9.5/10
Amazing
Posted on Dec 23, 2024
Simple but completely adequate for foreign budget travel. Daily servicing and friendly staff.
Response from Property: Thank you very much for your support, it is the hotel's honor to bring you convenient travel.
Anonymous User
Superior Double Room
Stayed in Mar 2025
Couples
1 review
8.5/10
Very Good
Posted on Apr 18, 2025
Very nice and helpful employee.... it's recommed
Response from Property: Thank you very much for your recognition. It is our honor to serve you, and we look forward to your visit again.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Solo travelers
3 review
9.0/10
Great
Posted on Aug 31, 2024
Hi Inn locates near Shanghai railway station, which is convenient to travel to other places. The staffs are friendly and supportive, just they dont speak English, only Chinese. The rooms are a bit small and not so modern, but is reasonable comparing to its price. Could see a lot of guests coming in.
Response from Property: Dear guests, hello, thank you very much for your comments on the hotel. It is a pity that we did not meet your accommodation expectations. We will actively improve it.Please allow us to express our most sincere apologies to you and hope to have the opportunity to serve you again.
Lee Gorrie
Superior Double Bed Room A
Stayed in Jul 2024
Solo travelers
11 review
10.0/10
Outstanding
Posted on Aug 5, 2024
The staff were super helpful. Comfortable stay. Good value for money.. Convenient location.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. I hope you can continue to pay attention to our hotel in the future and tell us more feelings and experiences when you check in in the future. Looking forward to your visit again!
Shane
Guestroom (2 Beds)
Stayed in May 2024
Family
15 review
5.5/10
Posted on Jun 25, 2024
Close to Shanghai Railway Station. It was noisy during the night-slamming door, pounding wall and etc.
Response from Property: We are very sorry to affect your rest, we will continue to improve deficiencies, look forward to your visit again.
Eravany
Double Room
Stayed in May 2024
Family
2 review
8.5/10
Very Good
Posted on Jun 24, 2024
The location is near south exit shanghai railway station in hengfeng road,, the night receptionist is not very much welcome us, we communicate through text phone,
the cleaning service staff very nice giving us amenities we need. this hotel is not for families but maybe fit for one night layover transit.
Response from Property: Thank you for your comments. I'm very sorry for bringing you a bad experience. We will strengthen our service awareness and actively improve it. Please allow us to express our sincere apologies to you. I hope to have the opportunity to serve you again.
Thiam Yit Wee
Guestroom (2 Beds)
Stayed in Apr 2024
Travel with friends
11 review
9.0/10
Great
Posted on May 27, 2024
5mins walk to Shanghai Railway station. the hotel is very near to the highway a bit noisy at night.
Response from Property: Dear guests, hello, thank you for staying at Haiyou Hotel. I'm sorry that I didn't bring you a perfect check-in experience. I sincerely apologize to you. We will pay attention to your suggestions and opinions and actively improve them. I wish you a happy life.