Ramada Plaza by Wyndham Shanghai Pudong Airport

Ramada Plaza by Wyndham Shanghai Pudong Airport Reviews

Ramada Plaza by Wyndham Shanghai Pudong Airport

No. 1100 Qihang Road, Pudong Airport, Pudong New Area, Shanghai, 201207, ChinaSee Hotel Details
Ramada Plaza by Wyndham Shanghai Pudong Airport
Ramada Plaza by Wyndham Shanghai Pudong AirportRamada Plaza by Wyndham Shanghai Pudong AirportRamada Plaza by Wyndham Shanghai Pudong Airport
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Guest Reviews

9.1/10
Good
3574 review
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(3574)
Positive reviews(3452)
Reviews with photos/video(460)
Close to airport(697)
Offers pick-up/drop-offs(577)
Easy to get around(441)
Friendly front desk staff(271)
Delicious breakfast(166)
Perfect for kids(61)
Has play area for children(27)
Negative reviews(119)
Guest User
Superior Room (2 Beds)
Stayed in Mar 2026
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 27, 2026
I was staying with friends for the weekend and wanted a hotel close to the airport so we wouldn't miss our flight. The transportation was super convenient, right next to the airport. The room design was very thoughtful, spacious, comfortable, and the temperature was just right. I especially loved the hotel's bed and pillows; I had a great night's sleep. A special shout-out to Lucy Ni and Helen Zhang at the front desk for their excellent service!
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6/10
Response from Property: Thank you for your kind review and appreciation. We are honored to have provided you with a comfortable and pleasant stay. We will pass on your praise to Lucy Ni and Helen Zhang, and continue to uphold our attentive and thoughtful service, striving to create a comfortable travel environment. We look forward to your next visit with your friends.
Guest User
Superior Double Room
Stayed in Apr 2026
Family
19 review
8.0/10
Very good
Posted on May 2, 2026
The room was quite spacious. They offer a complimentary airport shuttle, which gets you to the airport in under 5 minutes. There's a bit of noise from planes taking off and landing, but the hotel provides earplugs. Breakfast was excellent with a wide variety of options.
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Response from Property: Thank you for your honest and detailed review. We greatly appreciate your positive feedback on the hotel's room types, transportation services, and breakfast quality. We take note of your feedback and will continue to optimize your stay by providing thoughtful service and perfecting the details. We look forward to welcoming you back to our hotel next time you travel.
Roger Widjaja
Superior Room (2 Beds)
Stayed in Mar 2026
Business traveler
20 review
10/10
Outstanding
Posted on May 2, 2026
The service is good, hotel is very clean. Very convinient to catch early flight because they provide shuttle bus and only 5 min away from the airport
Response from Property: Thank you for your satisfactory review and sincere sharing. We are honored to bring you a convenient experience with our warm service, clean environment and airport shuttle. We will always maintain service quality and a tidy accommodation environment, and look forward to your next stay.
Guest User
Superior Room (2 Beds)
Stayed in Mar 2026
Business traveler
1 review
9.5/10
Amazing
Posted on Apr 22, 2026
Got an excellent friendly service from the front desk upon check-in and check-out. Also they were very polite in granting all my requests from food to needed amenities! Kudos to Sean and Vicky! I super appreciate it!
Response from Property: Thank you for your warm praise and sincere recognition. We are honored that the friendly service from Sean and Vicky has met your needs well. We will keep offering attentive service to every guest and look forward to welcoming you again soon.
Sunny006006
B.duck Family Theme Room
Stayed in Mar 2026
Family
3 review
8.5/10
Very good
Posted on Apr 22, 2026
This is an older 4-star hotel, so the facilities are a bit dated, but it's very clean. The main draw for me is its proximity to the airport; I always stay here when I fly. They have facilities for kids to play, which is great for burning off their energy. I have to praise the concierge team – they are incredibly dedicated and responsible. I sent my large suitcase ahead of time, and they even called me to confirm receipt. They also helped me with my luggage onto the airport shuttle, which I really appreciate. This time, I booked a kids' room, and the complimentary kids' meal was a generous portion with good dishes. They also gave us a free kids' breakfast, and a big thank you to Miss Zuo Xian at the front desk for her meticulous and attentive check-in process. The only thing I wasn't happy with was the restaurant. It's expensive, the food isn't great, and there's limited choice. We ordered three dishes, one soup, a pizza, and a sandwich, which came to a total of 688 yuan. We had ordered both Chinese food and the pizza/sandwich, but the Chinese dishes came out first, leading me to suspect they were probably pre-made. What I found even more unbelievable was that a glass of milk cost 42 yuan, and it didn't even fill a 300ml baby bottle. In UK restaurants, milk usually costs only 1 to 2 pounds, which is less than 20 RMB. I ended up ordering milk via delivery, but it was quite inconvenient!
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Response from Property: Thank you for your continued choice and detailed feedback. We are very grateful for your recognition of the hotel environment, facilities, and the services provided by the concierge and front desk staff. We have also noticed your feedback regarding dining options and will listen carefully to our guests' opinions to continuously optimize the overall stay experience. We look forward to your next trip with us.
Guest User
Deluxe Double Room
Stayed in Mar 2026
Family
2 review
8.0/10
Very good
Posted on Apr 19, 2026
Overall, I was very satisfied. The front desk staff were incredibly kind and even gave me meal vouchers (thank you, thank you!), so I didn't go hungry on my flight the next day. The shuttle was also super fast, getting to the terminal in about three minutes.
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Response from Property: Thank you so much for your satisfaction and positive review! We are delighted that our thoughtful service and convenient shuttle bus made your travel experience comfortable. Your recognition is our motivation to move forward. We will continue to maintain high-quality service and look forward to your next visit.
Linzi
Superior Room (2 Beds)
Stayed in Mar 2026
Family
9 review
10/10
Outstanding
Posted on Apr 5, 2026
The location is a big plus. The twin room beds were a bit small, but very soft. The soundproofing isn't great, which is a bit awkward 🙀, but the amenities are top-notch – even the ice bucket is Zojirushi.
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Response from Property: Thank you for your honest review! We are delighted that you appreciate the hotel's location and amenities, and we thank you for sharing your experience so candidly. We will continue to focus on guest experience and continuously optimize our service details. We look forward to your next visit.
Guest User
Superior Double Room
Stayed in Mar 2026
Business traveler
38 review
10/10
Outstanding
Posted on Apr 5, 2026
The hotel is great, and it's super convenient for travel, being very close to the airport. However, it can be a bit noisy because many planes take off in the middle of the night. Bringing earplugs would definitely help. The food is good, and the front desk service is also excellent.
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Response from Property: Thank you for your honest review and recognition! We are delighted that you were satisfied with the hotel's location, food, and service. We will continue to focus on the guest experience and strive to provide excellent service. We look forward to your next visit.
Haidaochenjian
Superior Double Room
Stayed in Mar 2026
Family
23 review
8.5/10
Very good
Posted on Apr 2, 2026
The room was spacious and the facilities were clean. The free shuttle to the airport was a great convenience. The front desk service was good, but the staff who delivered luggage to the room had a poor attitude. It was my first stay, and overall I was generally satisfied.
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Response from Property: Thank you for your honest review and recognition! We are delighted that your rooms, shuttle service, and front desk reception provided you with a positive experience. We have carefully considered your feedback and will continue to strengthen our service management to enhance the overall stay experience. We look forward to your next visit.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2026
Couple
113 review
10/10
Outstanding
Posted on Apr 1, 2026
This hotel is super close to Pudong Airport and offers a shuttle service, which is a huge plus. The rooms are really nice, clean, tidy, and even feel quite luxurious. Definitely worth the price! I'd happily stay here again if I have the chance.
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Response from Property: Thank you for your recognition and affirmation. We are delighted that you were satisfied with the hotel's location, shuttle service, and room experience. We will continue to strive to provide excellent service and make your travels more convenient. We look forward to your next stay.
Ziska
Superior Double Room
Stayed in Feb 2026
Solo traveler
27 review
9.2/10
Great
Posted on Mar 28, 2026
Had to sleep with earplugs in 🙂↔️ Planes taking off and landing every few minutes 🙂↔️ Not sure if the windows are poorly soundproofed, but it's really something to consider when staying at an airport hotel 😭 Pudong Airport Terminal Shuttle: The shuttle was very convenient, and the driver even helped with luggage, which was very thoughtful. Thumbs up! 👍 The room was quite spacious too~
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Response from Property: Thank you for your detailed review of your stay, and thank you for your positive feedback on the hotel shuttle and driver services. We value your feedback and will continue to monitor and improve your experience. We are pleased that you were satisfied with the room space and look forward to providing you with an even more comfortable stay in the future.
Guest User
Deluxe Double Room
Stayed in Feb 2026
Business traveler
3 review
5.5/10
Posted on Mar 27, 2026
There were a lot of uncleaned stains on the sink. On the day of check-in, the king room I booked wasn't available, so the front desk changed it to a twin room. I was quite tired and didn't fully hear what she said, so I agreed. Once I saw the room, I wasn't happy and asked them to switch it. Although they upgraded my room type, the room's cleanliness was still very poor.
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Response from Property: Thank you for sharing your honest experience. We sincerely apologize that we were unable to provide you with a satisfactory experience. We have taken your concerns seriously and will further improve room hygiene and service coordination to strive to create a comfortable and reassuring stay for every guest. We look forward to providing you with even better service in the future.
啊啊啊金
Superior Double Room
Stayed in Feb 2026
Booked for others
2 review
10/10
Outstanding
Posted on Mar 28, 2026
The best part about it was the direct transfer from Shanghai Pudong from and to the hotel. Room service was also very good! My friendhad a great burger with fries.
Response from Property: Thank you for your kind comments and recognition. We are delighted that our shuttle service and housekeeping service met your satisfaction. We always strive to provide thoughtful service for every traveler. We look forward to welcoming you back to Ramada Plaza Shanghai Pudong Airport. Wish you a pleasant journey!
Anonymous User
Superior Double Room
Stayed in Feb 2026
Booked for others
29 review
10/10
Outstanding
Posted on Mar 30, 2026
Although the hotel shows its age a bit, it still shines as a brand hotel. All services are top-notch, and the location is excellent. Plus, there's a shuttle bus directly to Pudong Airport, which is incredibly convenient. The environment is superb, and the food is also delicious with a wide variety of options.
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Response from Property: Thank you for your high praise and kind review! We are delighted that the hotel's thoughtful and attentive service, excellent location, and convenient shuttle arrangements provided you with a comfortable stay. We will continue to strive to improve our service quality and look forward to welcoming you back to Ramada Plaza Shanghai Pudong Airport.
Shi12
Superior Double Room
Stayed in Feb 2026
Business traveler
9 review
8.0/10
Very good
Posted on Mar 17, 2026
Amelia and Jack at the front desk were very welcoming and helpful. There's a scheduled shuttle bus to Pudong Airport Terminal.
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Response from Property: Dear Guest, Thank you for choosing Ramada Plaza Shanghai Pudong Airport Hotel and for your positive feedback on our front desk staff's service. We are committed to providing every guest with a comfortable and reassuring stay through warm, professional, and attentive service, while also offering convenient and reliable airport shuttle services. Your recognition and encouragement are the driving force behind our team's continuous improvement. We have forwarded your positive feedback to our colleagues and will continue to maintain our high standards of service to bring you an even smoother and more comfortable stay. We look forward to your next visit and wish you a safe and pleasant journey!