Ramada Plaza by Wyndham Shanghai Pudong Airport Reviews

Response from Property: Dear guest,Thank you for taking the time to share your feedback about your stay at Ramada Plaza Shanghai Pudong Airport. We appreciate your honest comments.We're glad you found our hotel to be clean. Regarding the location, you're right that it's not within walking distance of the airport, and we do understand the inconvenience this might cause. We aim to provide shuttle services to make the transit easier for our guests, and we'll continue to optimize this service.As for the lack of dining options nearby, we're aware of this issue. Our hotel does offer a variety of dining choices in-house, and we'll also look into providing more information and recommendations for nearby eateries to assist our guests better.We're happy to know that the flight simulator in the lobby caught the attention of the kids. We'll take your suggestion into consideration and see if there are ways to make it more user-friendly for children.Once again, thank you for your valuable input. We hope to have the opportunity to welcome you back and provide an even more satisfactory experience in the future.Best regards,Ramada Plaza Shanghai Pudong Airport

Response from Property: Dear guest,We're overjoyed to hear your high praise for our hotel! It's our pleasure to provide a convenient bus service and the unique Boeing simulation experience for you. We truly appreciate your trust and look forward to welcoming you back whenever you have a trip via Shanghai airport. Thank you again for choosing us!Ramada Plaza Shanghai Pudong Airport

Response from Property: Dear guest,Oh my! Your heartfelt words are truly heartwarming for our entire team. We're so glad that our lovely staff, clean and spacious rooms could make you and your two kids feel comfortable during that long layover. It's wonderful to know that our services like the convenient transfer and the flexibility with the checkout time worked out well for you.We always strive to create a cozy and friendly environment for every guest, especially for those traveling with family. Thank you for highly recommending our hotel and for choosing to stay with us. We sincerely hope to see you all back again in the future for another pleasant stay.Best regards!

Response from Property: Thank you for your wonderful feedback! We are so glad you had a great stay during your transit. It's pleasing to know that our proximity to the airport, clean facilities, good service, and the meals all met your expectations. We look forward to serving you again in the future.

Response from Property: Dear guest, thank you for choosing Ramada Plaza Shanghai Pudong Airport. We are thrilled that your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience and we look forward to hosting you again soon for another fantastic experience! Have a beautiful day and wish you all the best.

Response from Property: Dear guest, your kind words are like a warm ray of sunshine on a cloudy day! We're overjoyed to hear that you found our hotel lovely and that our airport transfer service was a great help to you. Our team has put a lot of effort into the furnishings, layout, and amenities to create a comfortable space for our guests, and we're thrilled that it met your expectations. And our staff are always dedicated to providing the best service, so it means the world to us that you thought they were lovely. We can't wait to have you back with us for another wonderful stay. Safe travels and take care!

Response from Property: Dear guest, thank you so much for choosing Ramada Plaza Shanghai Pudong Airport. Delighted to hear you enjoyed our spacious rooms and diverse, delicious breakfast after your business meeting. We look forward to your next visit, and may your every journey be filled with pleasant surprises!

Response from Property: Dear guest, your satisfaction is like a warm embrace that makes our day! We're overjoyed to hear that our proximity to Pudong Airport and the free shuttle service met your needs. Your kind words fuel our passion to keep delivering an outstanding experience. Looking forward to welcoming you back soon!

Response from Property: Dear guest,Thank you so much for choosing Ramada Plaza Shanghai Pudong Airport and sharing your kind review! We're truly delighted to know that our hotel's convenient location near Pudong Airport, clean and comfortable rooms, as well as the decent restaurant and free shuttle bus service have met your expectations. It's our utmost goal to offer every guest a pleasant stay before their early flights. Hope to welcome you back again in the future!Best regards,The Team of Ramada Plaza Shanghai Pudong Airport

Response from Property: Dear guest,Oh, how delightful to hear that you had a wonderful stay with us! The cleanliness of the room and the friendliness of our staff are the fruits of our constant efforts. It's our great pleasure to know that the convenient location near the airport and the shuttle service have added to your comfort. We'll keep on striving to maintain and even enhance this level of service, so that every time you come back, it feels like coming home. Thank you so much and we look forward to seeing you again.Ramada Plaza Shanghai Pudong Airport

Response from Property: Dear guest,First of all, we're truly grateful for your kind words about our hotel's cleanliness, convenient location near the airport, and the friendly and helpful staff. It's always our goal to offer a comfortable stay in these aspects.However, we're really sorry to hear that the softness of the bed affected your sleep. You've raised a very valid point, and we'll surely pass this feedback on to our management team right away. We'll look into the possibility of replacing the beds or making appropriate adjustments to ensure that our guests can have a good rest. Thank you so much for bringing this to our attention. We hope to have the chance to serve you better next time and make your stay more enjoyable.Ramada Plaza Shanghai Pudong Airport

Response from Property: 哇哦，親愛的客人呀，您提到咱這班車方便，可真是太讓人開心啦！要知道，我們努力安排這班車呀，就是盼着能為您的出行提供大大的便利呢，讓您在來去之間都能輕鬆無憂呀。就如同那夜空中明亮的星星，照亮您在旅途裏的每一段路哦。感謝您的這份肯定呀，期待未來還能再次迎接您的到來呢，願您生活裏呀，處處皆有小確幸，常開心，常自在喲~

Response from Property: Dear guest,We are truly sorry to hear about your unpleasant experiences during your stays with us. The issues you mentioned, like the lack of heating and the problems with water and the shower in the past, are definitely not what we intended for our guests to encounter. We've already taken note of these and will work hard to improve and make sure such situations won't happen again. We hope you could give us another chance in the future to show you our real service level and regain your trust. Thank you for your feedback and have a wonderful journey ahead.Ramada Plaza Shanghai Pudong Airport

Response from Property: Dear guest, thank you for choosing Ramada Plaza Shanghai Pudong Airport. We are thrilled that your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience and we look forward to hosting you again soon for another fantastic experience! Have a beautiful day and wish you all the best.