Holiday Inn Express Shanghai Gubei

Holiday Inn Express Shanghai Gubei Reviews

Holiday Inn Express Shanghai Gubei

No. 333 Honggu Road, Changning District, Shanghai, ChinaView Hotel Details
Holiday Inn Express Shanghai Gubei
Holiday Inn Express Shanghai GubeiHoliday Inn Express Shanghai GubeiHoliday Inn Express Shanghai Gubei
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Holiday Inn Express Shanghai Gubei Guest Reviews

4.8/5
Excellent
2890 review
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(2890)
Positive reviews(2867)
Reviews with photos/video(240)
Delicious breakfast(401)
Easy to get around(274)
Friendly front desk staff(203)
Close to metro(124)
Quiet & comfortable(123)
Perfect for business trips(80)
Tasty restaurant(12)
Tasty coffee(12)
Negative reviews(23)
CHANGGIL
Zero-Carbon Hypoallergenic Twin Room
Stayed in Dec 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 1, 2025
So cleaned. Very kindly. Blackfast very delicious. Toilet so cleaner.
Response from Property: Dear guest,We are extremely grateful that you have spared the time from your busy schedule to share your experience during your stay with us. It is with great pleasure that we learn of your high satisfaction with the hotel's immaculate hygiene, outstanding customer service, and scrumptious breakfast.Our hotel is committed to making unremitting efforts to offer every guest an unforgettable and pleasant accommodation experience. We truly value your favorable feedback, which serves as a great encouragement to us.Once again, thank you for your support. We eagerly anticipate your next visit and look forward to serving you again.Best regards,IHG Social Listening Team
Matthias
Standard Double Room
Stayed in Feb 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 15, 2025
I always come back and it’s a Perfect stay for business for the location it’s easy to get to the different convention centers around the city Room although compact is super comfy - feather pillows ,good comforter and decent strong shower . Always a pleasure that the staff are very attentive during my stay. It made a huge difference and a relief that the room did not smell of smoke this time as sometimes other guests may sneak a smoke .. so does travel through the ventilation system . The staff and makes me feel safe too as a female traveler. Neighbourhood has lots of Chinese food options and fresh fruit etc. it’s close by subway to the airport and hongqiao station so you can avoid traffic . Expect 20-30 mins away so it’s great .
Response from Property: Dear Guest,Thank you for staying at our hotel again. Our hotel is located near Shuicheng Road Station of Subway Line 10, and it's only about a 5 - minute walk. The location is excellent, allowing you to easily reach the convention centers in the city to meet your business travel needs. There are also various Chinese food options and fresh fruits nearby to satisfy your dining requirements. We are glad that you can feel the comfortable feather pillows, warm comforters, and strong showers in our guest rooms. Our team takes great pride in providing attentive service to guests, and we are delighted that it has had such a positive impact on your stay. At the same time, we understand your concern about the smell of smoke. We have been constantly working on improving our ventilation system and strictly enforcing the no - smoking policy to ensure a fresh environment for all guests. Your feedback is extremely valuable, and we are glad that there was no smoke smell in the room this time.As a female traveler, it is gratifying to know that you felt very safe during your stay. We attach great importance to the safety and comfort of all guests.We look forward to your next visit. We will do our best to make each stay even more wonderful.Sincerely,IHG Social Listening Team
Peeenutz
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Jul 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Sep 8, 2024
Great stay again ! Happy to return back to this hotel. Convenient location for leisure and business mix. To get to both hong qiao , Pudong and downtown via taxi or metro which is about 5-10 mins walk. Staff are super helpful with any enquiries, courier help and welcoming - makes you feel at home away from home. View from the back is local hood, front is park, they don’t allow outsiders to roam around upstairs , deliveries are by robot to the rooms. Small self service laundry down stairs with a few cardio machines.
Response from Property: Dear guest,Thank you for choosing to stay with us again and taking the time to provide us with such a wonderful review. We are delighted that you were satisfied with our hotel's location, facilities, and our high-quality customer service. We strive to provide every guest with an unforgettable experience, and it is always very rewarding to hear when we succeed in doing so. We look forward to seeing you again on your next visit.Best regards.IHG Social Listening Team
Gianna98
Standard Double Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 2, 2025
It was a good place for the price of a hotel in Shanghai. They could communicate in English. They were very attentive and even gave me chopsticks when i requested for them. I feel like it has a hostel vibe to it. I didnt want to spend too much on a hotel and braced myself for the worst because of the price but i genuinely had a good stay.
Response from Property: Dear GuestWe would like to thank you sincerely for staying at our hotel and for your warm comments. For travelers who go out, what is important is not only the cleanliness of the accommodation and the comfort of the bed. What is more important is to experience the warm humanistic care of the hotel.With this in mind, we are committed to providing warm, meticulous and considerate service, and strive to make every journey as perfect as possible. Your satisfaction is our greatest motivation, and we are happy to meet your expectations.Thank you once again for your visit and we wish you all the best in your future travels and endeavors.Sincerely, IHG Social Listening Team
Guest User
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 19, 2025
Hotel staff are friendly and helpful especially Annie Wang. Hotel close to metro station.
Response from Property: Dear Guest,Thank you for staying at Holiday Inn Express Shanghai Gubei. We are pleased to know that you are satisfied with the convenient location of our hotel and the warm and considerate service of our staff. It is the basic requirement of our hotel to put ourselves in our guests' shoes, to serve them with all our heart and to treat them as our family. We endeavor to meet the needs of every guest during their stay, so that you can feel at home with comfort and peace of mind.The hotel is located on Honggu Road (near Shui Cheng Road), close to Shui Cheng Road Metro Station on Line 10. It takes about 5 minutes to walk to the metro station from the hotel. The hotel is surrounded by a well-developed commercial area, which will satisfy your needs during your trip.We look forward to your next stay.Sincerely,IHG Social Listening Team
Waldy13
Zero-Carbon Hypoallergenic Twin Room
Stayed in Nov 2024
Business travelers
1 review
3.5/5
Posted on Dec 23, 2024
The room is clean. No smoking smell. The service respond is very nice. However, the hot meal of the breakfast provided in this hotel is not hot enough.
Response from Property: Dear Guest,Thank you very much for your kind words about our hotel. We are pleased to know that you were satisfied with our service and clean and tidy rooms. Also, thank you for your feedback on the breakfast, we will share this information with our service team so that we can make improvements to the breakfast area. We look forward to having you back again.Best regardsIHG Social Listening Team
Bungo
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Nov 2024
Business travelers
7 review
3.2/5
Posted on Dec 14, 2024
noisy outside due to road construction., which i did not know even night time. (I stayed on 13/Dec,2024)
Response from Property: Dear guest,Thank you for your support and valuable comments about your recent stay. We appreciate your comments and apologize that you were disturbed by the road construction. We will certainly keep in touch with them. We hope you will consider staying with us again on your next trip!Sincerely,IHG Social Listening Team
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Nov 22, 2024
This hotel has the essentials you will need for a short stay. Shower room is surprisingly bigger than average hotel. Near to metro purple line. Good shops nearby for daily needs. The only complaints i would have would be - the pillows too soft to my comfort, even when stacked. And no window view, but thats fine with me since we go out most of the time.
Response from Property: Dear guest.Thank you very much for your visit and wonderful review. We are pleased that you were satisfied with the location and basic amenities of our hotel. We apologize for the fact that our pillows did not give you a satisfactory experience. We will share this information with our team in order to improve our services. We look forward to welcoming you back to our hotel in the future.Sincerely,IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Nov 13, 2024
overall is great. walk only 5 mins. to subway no.10 line we stayed here for 13 days. hotel staffs are so friendly. they even asked me to add their wechat in case I need any help. the staff named Yoyo helped me to order delivery at night even though she was already off her shift. One thing that could bother the guests are hotel surroundings. there's a fresh market in the same building of the hotel. so there may be some noises or smell (but the room I stayed was quiet and fine). anyway, if you like to see local people's lives and enjoy local foods, staying here is nice. by the way, they don't provide toothbrush & toothpaste in the room. you have to ask the front.
Response from Property: Dear guest, Thank you for your review of our hotel, we appreciate your loyal patronage. We are pleased to learn that you enjoyed your stay. It is our staff's greatest pride to have happy guests, so your feedback is important to us. We look forward to welcoming you back!Sincerely,IHG Social Listening Team
MD ISHAQ UR RAHMAN
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Apr 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 4, 2024
It’s really a good experience to stay in this hotel. Breakfast was good with lots of variety,those are really helpful for international travelers. Staff of this hotel are really friendly & helpful. Only I faced one problem with the AC of the room,which was not that much cool.Except this everything was fantastic.
Response from Property: Dear guest, thank you for your stay. Our service staff is always considerate and attentive to our guests' experience. If you have any questions during your stay, you can contact the front desk of the hotel and we will do our best to help you. We look forward to seeing you again!Sincerely,IHG Social Listening Team
WEERAYUTH
Standard Double Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 6, 2024
Staff very friendly, good breakfast, room clean and smart toilet like japan. Very near garden and supermarket. Housekeeping cleaning room every day, I'm stayed 2 nights, very happy here. I think hotel far from MRT. But u can walk maybe 10 minutes or rental bicycle.
6/8
Response from Property: Dear guest, Thank you very much for taking the time out of your busy schedule to write us such a wonderful review and for giving us full marks. We are delighted that you had such a satisfying stay at our hotel, we strive to provide all of our guests with a memorable stay and are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely,IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 28, 2024
I was thoroughly impressed with my recent stay at Holiday Inn Express Shanghai Gubei. The rooms were impeccably clean and the beds were incredibly comfortable. Despite its smaller size, the hotel offered a surprising array of amenities, including a well-equipped bathroom and even an iron and ironing board. The breakfast was also top-notch, offering a wide selection of both hot and cold items. It was a truly pleasant stay.
Response from Property: Dear Guest, Thank you for staying at our hotel and taking the time out of your busy schedule to share your stay with us. I am glad to see that you enjoyed your stay very much, which is the greatest pride of our staff, therefore, your feedback is important to us. We look forward to seeing you again. Have a great day Sincerely, IHG Social Listening Team
JC20182020
Standard Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very friendly and nice staff, a very satisfied staying, will definitely choose this hotel again.
Response from Property: Dear Guest, Thank you for staying at our hotel and sharing your stay experience with the busy schedule provided. We are pleased that you were satisfied with the excellent customer service we provide. We strive to provide a memorable experience for all our guests and are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely,IHG Social Listening Team
pisuit
Standard Double Room
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
good location , convenient. near MRT station staffs have good service mind. the room was a bit small
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to write such a wonderful review and giving us a perfect score. We are delighted to hear that you are satisfied with our hotel's superior location and the high-quality customer service we provide. We strive to provide all guests with an unforgettable stay experience, and we are happy to hear your positive feedback. We look forward to welcoming you back again in the future.Sincerely,IHG Social Listening Team
Teja Angkajaya
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Jan 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Feb 15, 2024
Good hotel comes with great breakfast and good clean room. And nice room view
Response from Property: Dear Guest:Thank you very much for staying at our hotel and taking the time to give us a wonderful review and a perfect score. We are delighted that you were satisfied with the clean rooms, the view from your room and the delicious breakfast served at our hotel. We strive to provide a memorable experience for all our guests and are always happy to hear when we have. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team