Orange Hotel (Shanghai Caoyang Road) Reviews

I stayed at Orange Hotel Shanghai Caoyang Road for a business trip, and originally booked a superior king-size room. When I arrived at the front desk to check in, the staff took the initiative to inform me that the room I booked was relatively small, and the bed was 1.5 meters in size, which might not meet my expectations for comfort. However, everything that happened next made me deeply appreciate the hotel's service attitude and professionalism. The front desk staff not only told me frankly, but also actively proposed solutions, saying that in view of the current hotel room status, they were willing to upgrade me to a room with more spacious space and larger bed size for free to ensure that I could enjoy full rest and relaxation during my busy business journey. This move undoubtedly demonstrated the Orange Hotel's customer-oriented service concept and flexible adaptability. After accepting the upgrade suggestion, the moment I stepped into the new room, I felt satisfied. The upgraded room has a reasonable layout, open and bright space, complete facilities and proper maintenance, especially the large bed, which is soft and comfortable, providing a perfect resting place for my tired body. Details, such as high-quality bedding, quiet environment and convenient office facilities, all reflect the hotel's accurate grasp of the needs of business travelers. Looking back on the entire stay, I am extremely satisfied with the service attitude of Orange Hotel Shanghai Caoyang Road and the quality of the upgraded rooms. The professionalism, honesty and thoughtfulness of the front desk team made me feel the care and respect beyond my expectations. Their proactive upgrade service not only resolved possible accommodation problems, but also improved my accommodation experience, allowing me to find a warm and comfortable "home away from home" during my busy business trip.