CitiGO Hotel Xujiahui Shanghai

CitiGO Hotel Xujiahui Shanghai Reviews

CitiGO Hotel Xujiahui Shanghai

No.88 Lane 1029 Zhaojiabang Road, Xuhui District, Shanghai, ChinaView Hotel Details
CitiGO Hotel Xujiahui Shanghai
CitiGO Hotel Xujiahui ShanghaiCitiGO Hotel Xujiahui ShanghaiCitiGO Hotel Xujiahui Shanghai
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CitiGO Hotel Xujiahui Shanghai Guest Reviews

4.7/5
Outstanding
4679 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(4679)
Positive reviews(4601)
Reviews with photos/video(1537)
Friendly front desk staff(790)
Delicious breakfast(630)
Easy to get around(579)
Close to metro(215)
Convenient for shopping(126)
Well designed(95)
Tasty coffee(32)
Negative reviews(78)
Guest User
Huan Ge King Bed Room
Stayed in Nov 2024
Solo travelers
3 review
4.5/5
Great
Posted on Dec 31, 2024
Hotel is slightly old but good facilities and clean. Friendly staff and good location 10 mins from Xujiahui station which has a few malls
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦,
Guest User
Huan Ge King Bed Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel staff are friendly. The hotel is cozy and it provides breakfast and supper! The location is good as well.
Response from Property: 尊敬的賓客您好!感謝您選擇我們CITIGO酒店,美好而又温暖的東西在記憶深處,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖永恆不變。希望CITIGO會是您永遠抹不去的暖,歡迎常回來!祝安康
liu
Joyful Double Bed Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Recommended. Room is clean, staff are nice. Near to XuJiaHui Metro Station.
6/8
Response from Property: Dear distinguished guest! Thank you for your trust in our Xiaoge, and thank you for your generous praise and strong recommendation. I hope Xiaoge can become your second home, and you are welcome to come back often!
Anonymous User
Huan Ge King Bed Room
Stayed in Sep 2024
Solo travelers
49 review
4.5/5
Great
Posted on Oct 30, 2024
Citigo Xujiahui has simple, funky facilities. Everything is very clean. The team speaks very little English but they use translation apps. I like this location close to malls and metro.
Response from Property: Hello dear guests! Thank you for your review. Xiaoge advocates attentive service. We are diligently finding opportunities to provide you with services and give you a more satisfactory and comfortable rest environment. Your satisfaction is our greatest pursuit. We look forward to your next stay. oh!!
Guest User
Huan Ge King Bed Room
Stayed in Aug 2024
Couples
8 review
4.2/5
Very Good
Posted on Sep 16, 2024
Atound 5-10mins walk to mrt, some restaurant nearby. Hotel is very fashion and there's free aupper every night10-11pm. Stay here during typhoon days, staffs are very helpful.
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦,
Michiel van den Akker
Huan Ge King Bed Room
Stayed in Jul 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Oct 20, 2024
Big fan of CitiGO hotels, this one no exception. Rooms are clean, okay sized, and have all you need. Location is fine, withing walkable distance to Xujiahui metro station.
Response from Property: 尊敬的顧客您好!感謝您選擇我們citigo歡閣酒店.再多的廣告都不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一位客人的切身感受,衹要您來到酒店就是我們的貴賓,我們的宗旨就是盡最大的努力,讓您感受第二個“家”的温暖,期待您的再次入住 ,祝一切順豐
Guest User
Huan Ge King Bed Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
CitiGo is a very modern hotel chain with lots of perks for young travelers. cute breakfast with pig dumplings 😀. they also provide washing machines and dryers 24/7. rooms are simple but extremely well thought. the Xiujiahui location is just perfect near a hub of subway stations. And malls where you can find everything you need.
Response from Property: 尊敬的賓客您好!感謝您的入住及給我們為您提供服務的機會,您的點評就是我們最大的支持與動力,我們也將繼續努力不斷完善各項服務,希望小閣能與您再次相逢,祝您心情愉快,客家幸福
Guest User
Huan Ge King Bed Room
Stayed in Dec 2024
Couples
2 review
1.7/5
Posted on Jan 26, 2025
I had a really disappointing stay at your hotel. The environment was far from satisfactory, with a lot of dirt and mess. The hygiene was subpar, and the service attitude was extremely poor. What's more, after checking out, the hotel staff forced me to give a positive review by offering gifts. This kind of behavior is really pushing it too far.
Response from Property: 尊敬的客人,看到您的評價我們深感愧疚與自責。沒能為您提供舒適的住宿環境與優質服務,是我們嚴重的失職。針對環境和衞生問題,我們已對全體保潔人員進行培訓整頓,制定更嚴格的清潔標準與監督流程。服務態度不佳這一點,我們也對相關員工嚴肅批評教育,提升服務意識。關於退房後送禮物求好評的行為,我們已明確禁止並制定了規範的評價管理機制。我們深知彌補過錯不能僅靠言語,誠摯希望您能再給我們一次機會,下次入住定會為您帶來截然不同的優質體驗,也歡迎您隨時監督我們的改進,再次向您致以最誠摯的歉意 。
MARIE JEANNE OLGA
Huan Ge King Bed Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Very good location, a few metro stops away from People’s Square. The room is small but clean and convenient. Staff was friendly and helpful.
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦
Guest User
Huanyi Twin Room
Stayed in Dec 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jan 7, 2025
Fantastic value for money. So many great services in-house! Washing machines, late night wontons and great Chinese breakfast.
Response from Property: 尊敬的賓客您好!感謝您選擇我們CITIGO酒店,美好而又温暖的東西在記憶深處,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖永恆不變。希望CITIGO會是您永遠抹不去的暖,歡迎常回來!祝安康
Maliksaqib
Selected Huange Double Bed Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 11, 2025
This Hotel was very good in everything and there was nothing to be noticed .Everything was perfect
Response from Property: 尊敬的賓客您好!感謝您的點評,小閣提倡用心服務,我們正在用心發現可以給你提供服務的機會,給您**更滿意更舒適的休息環境,您的滿意就是我們最大的追求,期待您的下次入住哦!!
Guest User
Joyful Double Bed Room
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 1, 2025
Despite the language barrier staff was helpful and trying to help. The room is exactly the same as in the picture, it's quite clean. For me, the breakfast was plentiful and changed everyday during my three nights stay. Many free things such as soft drinks and wonton soup. The overall atmosphere was comfortable and warm, there was no cigarette smell.
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦,
6EPor
Huanyi Twin Room
Stayed in Nov 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Dec 27, 2024
It is a boutique hotel inside a lane at Xuijiahui. Locationwise it is convenient as it is near the musical theater where I need to go and room rates are reasonable. Check-in process is quick and the staff at the reception desk are nice, helpful and efficient. The twin room size is small but the room design is nice and considerate as it provides adequate space for packing/unpacking. My only critics on the room design is the shower booth and toilet which is relatively small.
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦,
Connor 康辣
Huan Ge King Bed Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jun 23, 2024
Very good location in Central SH with lots to do nearby and close to metro station. Very friendly and accommodating staff. Breakfast was better than expected for the budget. Unfortunately, the first room we booked had a lot of mosquitos in, and one of the electrical outlets was broken, but staff let us change rooms very easily.
Response from Property: Dear customer, hello! Thank you very much for your recognition of the hotel's service. We are very disappointed that we did not receive your full five-star review. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come. We will work hard to do better and serve you attentively. Looking forward to your next stay
GeraldineChua
Huanyi Twin Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Friendly staff, dumplings for supper. There is a small gym too. Bed is surprisingly comfy. 10min walk to metro but you can always book a taxi as it is pretty affordable there
Response from Property: 尊敬的貴賓您好!感謝您對我們小閣的信奈,更感謝您的不吝誇獎與強烈推薦。希望小閣能成為您第二個家,歡迎您常回家看看哦,