Guest User
November 6, 2023
Quite a bad experience that we will not repeat. The room is a small mousetrap with a window that overlooks an interior patio that looks nothing like the photographs on the website. Upon arrival we were greeted by the concierge who was very friendly at all times but warned us that the elevator was broken just yesterday, a pity that our room was on the top floor, floor 5. The technicians did not appear so the entire stay of two days doing up stairs, down stairs... suffering with suitcases. And to finish fixing the issue... just as we opened the bedroom door, a horrible smell of sewage hit us in the face. Horrible every time we entered so we had to buy incense for both rooms to be able to stay in the room...so imagine in the bathroom. The only positive thing is that the location is good being in the center. By the way, there is no parking associated with the hotel, so you have to leave your vehicle in the private parking lot in front of the hotel and it costs you over 25 euros per day...I recommend parking your car in the parking area. the Plaza de España to save parking since it is impossible to find free parking in the downtown area because it is a resident area. In short, double room not suitable for sensitive stomachs, this hotel is not recommended even for the price.
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