Urban Hotel Serpong
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1 night
1 room, 2 adults, 0 children
All properties in Serpong
Urban Hotel Serpong
Opened in 2024
Urban Height Serpong -Tower, Jl. Ciater Raya No.8, Rawa Mekar Jaya, 15310 Serpong, South Tangerang City, Banten, Indonesia
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Highlights
Excellent service
Sparkling clean
Top local pick
Ideal location
Lots to doAmenities
Outdoor swimming poolFree
GymFree
24-hour front desk
Luggage storageFree
Restaurant
Wi-Fi in public areasFree
No restrictions
Opening times
All amenities
Property Description
With a stay at Urban Hotel Serpong in South Tangerang, you'll be within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. This hotel is 15.9 mi (25.5 km) from Grand Indonesia and 11.5 mi (18.5 km) from Blok M Square.
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9.2/10
the staff is quite friendly
All 43 reviews
Surroundings
Metro: Lebak Bulus Grab
(19.7 km)
Airport: Soekarno–Hatta International Airport
(32.9 km)
Airport: Halim Perdanakusuma International Airport
(40.2 km)
Landmarks: GBI INTERMARK BSD
(270m)
Landmarks: GRII BSD INTERMARK (SUNDAY WORSHIP SERVICE @10.00am)
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
20
Family 1 Bedroom
1 Queen bed and 1 Sofa bed
31m² | Floor: 22-28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
36
Standard Twin Room
2 Single bed
24m² | Floor: 22-28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
6
Superior Family Room
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
6
Family Double Room
1 Queen bed and 1 Sofa bed and 1 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
33
Standard Double Room
1 Queen bed
24m² | Floor: 22-28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
6
Standard Studio
1 Queen bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
33
Family 2 Bedrooms
Bedroom 1:1 Queen bed ● Bedroom 2:1 Single bed ● Living Room:1 Sofa bed
43m² | Floor: 22-28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Shower
Check Availability
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Guest Reviews
9.2/10
Great
43 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness9.1
- Amenities9.3
- Location9.2
- Service9.3
Average for similar properties in Serpong
Review summary
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Strategic Location: Frequently praised for being in South Tangerang, near small towns, and offering accessible parking .(based on 5 reviews)
Adhi Sukmadi
July 28, 2025
Kamar dan pasilitaa lain oke.. hanya 1 yg kurang oke saat membuat air panas listrik padam sendiei tp ga lama paling beberapa detik karena alat memasak air daya listrik nya besar..yg lain nya oke..👍
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Dhemia
July 8, 2025
Nyaamaaaannnnnnnnnnnn bangettt disni
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Fery
June 6, 2025
bagus, ramah pelayannya, toiletnya bersih, dan viewnya bagus
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Firazak
May 28, 2025
Located on the outskirts at South Tangerang.
But also connected to small town nearby.
For travellers driving/riding, there is a basement carpark but you have to ask the counter for the rates.
When you enter, there is a gantry guarded by two security guys.
Front desk staff are very polite.
Room was clean.
Towels could use the extra softener scent, otherwise it is sanitised.
Toilets are clean enough and functional.
The shower head is standard 3-mode.
They come with complimentary toothbrush, toothpaste.
Soap is provided.
You got two 600ml of complimentary bottled water.
They do offer snacks and 1.5L bottled water. You have to pay to want to consume them. Its labelled on them.
There is a TV box with LAN provided. You can browse your favorite shows. Youtube is available too.
I suggest you bring your own Portable Hotspot for wifi.
Bedsheets and pillows are clean and soft.
Really like the matress. Not too hard, just nice.
You got a desk facing the window.
Aircon works really well.
IF YOU SMOKE, PLEASE NOTIFY STAFF TO ARRANGE A DIFFERENT ROOM. ＜- All caps for importance thx :)
Anonymous User
March 30, 2025
the staff is quite friendly
Original TextTranslation provided by Google
Guest User
March 11, 2025
Do the
Original TextTranslation provided by Google
Guest User
March 9, 2025
Lumayan
Sdewi
March 6, 2025
the service is very good, the location is very strategic and comfortable. Thank you Urban hotel.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Gym
Free
24-hour front desk
Luggage storage
Free
Restaurant
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Restaurant
Urban Kitchen
Style: A la carte
Cuisine: Indonesian
Open for: Breakfast, Lunch, Dinner
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Opening times
Parking
Parking
Front Desk Services
24-hour front desk
Luggage storage
Free
Languages Spoken
English
Indonesian
Food & Drink
Convenience store/kiosk
Room service
Health & Wellness
Hair and beauty salon
Gym
Free
Public Areas
Smoking area
ATM
Elevator
Cleaning Services
Ironing service
Free
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAsian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 100,000 (approx. PHP 353.11) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 69
With a stay at Urban Hotel Serpong in South Tangerang, you'll be within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. This hotel is 15.9 mi (25.5 km) from Grand Indonesia and 11.5 mi (18.5 km) from Blok M Square.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 105 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 105 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Urban Hotel Serpong?
The cancellation policy for Urban Hotel Serpong varies depending on the type of room and booking conditions.What is the cancellation policy for Urban Hotel Serpong?
What are the check-in and check-out times at Urban Hotel Serpong?
Standard check-in time at Urban Hotel Serpong is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Urban Hotel Serpong?
Does Urban Hotel Serpong provide breakfast?
Yes, Breakfast is offered at Urban Hotel Serpong. Breakfast option(s): Asian. Does Urban Hotel Serpong provide breakfast?
Can I bring my pet inside the Urban Hotel Serpong?
As much as we love pets, unfortunately, we are unable to accommodate them in Urban Hotel Serpong.Can I bring my pet inside the Urban Hotel Serpong?
Is there a restaurant at Urban Hotel Serpong?
Yes, Urban Hotel Serpong offers on-site dining. You can enjoy a variety of Indonesian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Urban Hotel Serpong?
How far is the Urban Hotel Serpong from the closest airport?
The closest airport is Soekarno–Hatta International Airport, and it is about 34 mins from hotel by car (32.9 km).How far is the Urban Hotel Serpong from the closest airport?
Is airport shuttle service offered by Urban Hotel Serpong ?
No, the Urban Hotel Serpong doesn't offer airport transfer services.Is airport shuttle service offered by Urban Hotel Serpong ?
About This Property
| Nearest Airport | Soekarno-Hatta Intl. Airport |
|---|---|
| Distance to Airport | 33.36KM |
| Distance to Train Station | 24.5KM |
| Nearest Subway Station | Lebak Bulus Grab |
| Distance to Subway Station | 19.69KM |
| Average Price From | PHP1465 |
| Hotel Star Rating | 3 |