Sunshine Hotel

3성급 호텔인데 가격도 너무 착하고 청결하고 좋았어요! 잘 쉬다 갑니다 💗

The staff had a very bad attitude. My friend arrived at the hotel early at 9 am on February 28th. The staff said that they could not check in early because the room was full. This was understandable, so my friend asked if there was a place to rest in the lobby. She wanted to sit and rest. There was not even a sofa chair in the hotel lobby? My friend asked twice, and the staff pretended not to understand Chinese. Later, my friend took out the translation software, and the staff waved their hands and said no. Then they ignored my friend. Later, I communicated with the hotel staff through Ctrip. The hotel staff said that they could not understand my English and asked me Chinese? I said yes and hung up the phone. After that, they called several times and no longer answered my call. I can only communicate with Ctrip customer service. I don’t believe that such a big hotel doesn’t even have a sofa? Later, after I communicated with Ctrip, the hotel said that there was a room at almost 11 o’clock and needed to pay extra for early check-in. My friend agreed. The result was even more outrageous. 11.40-2.00 two hours and twenty minutes (the hotel said that one hour was fifty yuan) was charged 150 yuan for three hours. Whether in terms of service attitude or environment, it is very unworthy! If possible, any hotel in the same price range nearby is better than this hotel! When my friend left the hotel at 3 o'clock, he found that the hotel had moved out the sofa. It was so funny. Are they afraid of being photographed because they saw that I complained? The layout of the Korean restaurant is really small. This is not the most outrageous thing. The most outrageous thing is that I saw this hotel staff who said he didn't know Chinese speaking fluent Chinese to help other staff check in. Hahahaha. It's probably because I complained to Ctrip and the customer service. Bullying the weak and afraid of the strong!

I went there early the next morning because I had work to do, and it was quite clean and nice~! The towels, lighting, and bed were all fine!! The temperature control was also good, so I didn't feel too dry!!

The sheets and pillowcases have a lot of stains, and the cloth smells very strong of disinfectant. It takes about 11 minutes to walk to the subway station. It feels even farther in the cold weather. It's quite strenuous to drag the luggage along the uneven road, but the staff are friendly and the cleaning staff deserves praise!

已多次入住

This was my second time using it. It's still as beautiful as ever and I love it!