Dalishuishou6654
October 27, 2024
I booked this hotel because it is near Myeongdong and it is convenient for one person to travel with a child (but it is also very expensive, less than 1,900 RMB per night).
1. Let's talk about the service first:
1. When I checked in, the middle-aged sister at the front desk was very impatient, especially when she charged me 100,000 won, she rolled her eyes at me (felt very discriminatory against Chinese people). After confirming my check-out time the next morning (09:00AM), she was still very annoyed and said that I must be on time (I was thinking: as long as I check out within the specified time, it will be fine, I don't know what it means). My child also advised me not to quarrel, and don't care if others treat us badly.
2. When I found that I forgot to bring the conversion plug and asked the front desk to borrow it, the middle-aged sister rolled her eyes again and told me that I must bring it when I check out. Oh~
2. Let's talk about the room:
The pictures are all deceptive and exaggerated. The room is arranged in the first room close to the elevator entrance. The elevator is very loud at night. I couldn't sleep at night because of the noise. The bed is right at the door. It is estimated to be at most 15 square meters. The toilet and shower room are very simple. It looks like a domestic guesthouse. Ctrip's rating is not true. Except for the location, everything else is bad.
3. Encountering an emergency, earrings were left in the hotel:
After checking out, I found that the earrings were left in the room, but because I had already left to catch a flight, I always thought that I would be able to find them back, so I quickly contacted Ctrip customer service after I found it. The customer service used the reason that "this hotel does not allow telephone contact, only email contact is accepted", and it took nearly 2 hours to contact the hotel. The hotel hastily said that it did not find it and refused to communicate with Ctrip. Well, I silently said to myself: I did not keep my valuables well, and I learned a lesson from my mistakes. I lost money to avoid disasters. But the earrings must still be in the hotel, alas, what a pity.
In summary: I do not recommend mainlanders to book this hotel. It discriminates against us and it is easy to ruin everyone's mood for vacation. Ctrip customer service is not easy either. In order to help me solve the problem, they must have suffered the bad attitude of the hotel front desk.
Original TextTranslation provided by Google