Guest User
March 15, 2025
I booked a business king-size room for just over 1,000 yuan on the Ctrip platform. However, the stay was not satisfactory. The room was extremely small, with only five and a half steps from the door to the window, which gave people a cramped and oppressive feeling. What was even more unacceptable was that I was arranged to stay in a room next to the fire escape door on the first day of check-in, and the fire door was always open, which undoubtedly brought great safety hazards and psychological discomfort to the guests.
When I reported this problem to the hotel, the hotel said that there were only two rooms of the type I booked on the entire floor. Such an explanation is really helpless. In addition, the space in the room could not even allow me to spread out a 28-inch suitcase normally, which greatly affected the convenience of accommodation.
My friends in the same group finally chose to pay extra to upgrade the room, which gave them a relatively good accommodation experience. Based on this experience, I suggest that when booking a hotel, you must carefully check the reviews of other guests and place orders carefully to avoid similar unpleasantness.
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