I was traveling alone but the counter probably thought the people queuing behind me were together so she asked for everyone's passports. I said it was just me, but she didn't seem to understand right away and impatiently pointed at the people behind her and repeated it. I explained to her again that I had booked a twin room but was checking in alone, and she finally understood but still looked grumpy. Didn't even say sorry
The sink stinks, like the sewer on the street...
The most ridiculous thing is that when I returned to the hotel the next day, I found that the door of my room was open... The housekeeping staff did not close the door properly when cleaning.
The windows are not soundproof and you can hear noises from outside while sleeping.
This is the worst four star hotel I have ever stayed in...
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