H Hotel Wangsimni

It was the most disgusting accommodation experience. 1. The sanitary conditions did not meet the requirements at all! The toilet was full of stains, disgusting. There was a long distance between the head of the bed and the wall, and there was thick dust in the middle. The ball light above the head was also covered with dust, and I felt dust all over my face when I slept. 2. The service attitude was extremely bad! As soon as they saw that we were Chinese guests, they treated us differently! ! 3. Because the accommodation experience on the first night was too bad, the psychological gap was very large, so we applied for early cancellation. Because I booked five consecutive days, I could actually apply for a four-day early cancellation the next morning, but because of the provisions of the overlord terms, I could not cancel in the middle and could negotiate with the merchant, so I didn’t ask for money the next day, just as if I had stayed, and I applied for a three-day refund. Well, they didn’t agree, and their attitude was very bad. Okay, you have your overlord terms, I admit it. But let me ask, if the conditions you advertised and promised are not met, we guests must completely obey you? In this case, I asked Ctrip for help and got a compensation of 600 yuan. Although it didn't even reach the cost of one night, I knew that customer service could only do so much. We endured the stay for the next few days. Until the fourth night, around 12 o'clock in the middle of the night, the quilt kept flying out, flying all over the place... I went to the front desk. The attitude of the front desk was very bad! First of all, they didn't say sorry, and said very dignifiedly: At this time, our cleaning team is off work and not here, so we can't change it for you. The room is also full, so it can't be changed. I asked him if a hotel doesn't even have a backup quilt in stock? The person was still very firm: Yes, no. If you have such a request, you should have said it earlier. Okay, okay, your hotel's problem, not only did you not solve the problem for the guests, but you complained instead. I really have never met such ** people and service! Even if you said sorry and had a better attitude, I wouldn't be so angry!

The house is spacious, the surrounding environment is good, and the transportation is convenient. However, the hygiene is a little poor. The pillows are yellow and damp, and there are mold stains on the air conditioner.

The location was good at the terminal station. The interior was clean but a little dirty. The service was reasonable for the price.

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The price is 10 minutes cheaper, but the soundproofing is average and it’s not easy to sleep at night. However, the location is close to the subway station, and it’s 10 minutes convenient for entry and exit. I will book again if I have the opportunity.