The Grand Sumorum

The Grand Sumorum Reviews

The Grand Sumorum

118 Maksukpo-ro, Seogwipo, Jeju Province, 63573, South KoreaView Hotel Details
The Grand Sumorum
The Grand SumorumThe Grand SumorumThe Grand Sumorum
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The Grand Sumorum Guest Reviews

4.4/5
Very Good
49 review
Verified reviews
Location4.5
Amenities4.5
Service4.3
Cleanliness4.4
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All reviews(49)
Positive reviews(46)
Reviews with photos/video(11)
Awesome stay(16)
Nice sea view(11)
Great swimming pool(10)
Great service(10)
Delicious breakfast(9)
Convenient location(9)
Great location(7)
Negative reviews(3)
iveta_riga
[Main Building] Family Twin Room
Stayed in Oct 2024
Couples
34 review
4.5/5
Great
Posted on Oct 22, 2024
Our room was in a main “old” building. The walls in the hallway are dirty, the carpet is dirty too. You can see that everything is outdated. I haven't been in the annex building. I can't tell you what it looks like there. The breakfast is very good. The view of the sea is very beautiful. The pool and jacuzzi are cool. It cost 35€ to get to the hotel from the airport by UBER taxi. UBER works great. Loved the ravioli at Martin house restaurant next to the hotel.
Jamie.oconnor
[Annex Building] Deluxe Twin Room
Stayed in Sep 2024
Family
26 review
4.7/5
Amazing
Posted on Oct 3, 2024
What a brilliant location, right on the beach, lovely pool and good food. There are 2 or 3 local restaurants nearby too (really liked Martins Kitchen!). Breakfast was nice but a very small restaurant for the size of the hotel, would recommend the management look at this. But would definitely come back and we loved our stay. Sad to leave
6/7
Guest User
[Main Building] Family Double Room
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
Room and view of the water was amazing! There is construction on road leading to hotel but does not interfere with sleep. The elevators smell like mildew possibly dew to people getting in post pool and the carpets holding moisture. Awesome awesome views and amenities. The gym is located in front of the water!! Be aware of limited parking but don't allow this to deter you from renting a cars . Listed below are pictures of the view from the street.
Guest User
[Main Building] Family Double Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 26, 2024
The facilities and location is a super big plus! The gym faces the ocean and the hot bath is clean and well maintained by the aunties working there. Rated service low because hotel reception was a little unfriendly. It was pouring and we just needed an umbrella to run across to the main building but they said they could not lend us any, even for a short while. But that was just one staff member. The rest were friendly and helpful. Would recommend this place if you don’t mind travelling a distance from the airport upon landing.
Anonymous User
[Main Building] Family Double Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel is right next to the sea, super scenic, rooms are big and came with an ocean view. Hotel room had Nescafe Dulce Gusto machine with plenty of capsules which was a huge surprise for us. Love sipping Americano while viewing the sea. Hotel is really beautiful, comes with a nice library. They provided bottled water as well. There was a GS25 nearby. There is a restaurant called Olle Chinatown nearby which serves THE BEST TANGSUYUK (sweet sour pork). Give it a try. Shampoo, conditioner, body soap was from MALIN GOETZ. You definitely get a quality stay here.
Guest User
[Main Building] Family Double Room
Stayed in Jun 2024
Couples
9 review
3.2/5
Posted on Jun 25, 2024
Room was average for the price, looked a little more luxurious in the pictures , buffet breakfast was good and there are 3 different pools available and a good size gym in a separate building, lots of parking spaces available too
Rabs Showtime
[Main Building] Family Double Room
Stayed in Oct 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Really nice hotel. The room was very big and had a great view. There was a bit of noise in the morning because my room was close to the stairs, I could hear people rolling their bags in the morning. But a part from this the staff was very friendly and helpful. Breakfast and dinner were good
Barry_the_night
[Main Building] Family Twin Room
Stayed in Oct 2023
Solo travelers
3 review
1.7/5
Posted on Oct 31, 2023
I was very disappointed with this hotel and had been really looking forward to coming for a stay. I was not given the room I booked, 1 King bed and 1 Single, but was instead given 2 double beds and when I queried this, they said that they give out rooms randomly and was not able to give the room type I reserved (I don't get how this reason makes any sense) and that they could not do anything about it, no realllocation or recompensation etc.The hotel staff lacked knowledge about local public transport and nearby tourist sites opening times (I missed the sunrise at Seonsang Ilchulbong because they said that it was not possible to do and then when I arrived there in the morning, there were in fact people there before sunrise). They also gave wildly innacurate estimated travel times to various parts of Jeju. Housekeeping did a very poor job of making up the room (uneven beds, no new bathmat, didn't hoover) and ,when I came back to the hotel, I had to raise this with reception and they seemed completely unbothered. I booked in for 3 nights and ended up checking out a day earlier and when I arrived at the reception to do so, all they cared to mention was that there was no refund, they didn't even ask why I decided to leave early and how my stay was. I was looking forward to my stay here but left feeling really disappointed and like I was a nuisance for them to host and they didn't care about me at all. I would not recommend sadly.
DANIEL D
[Main Building] Family Twin Room
Stayed in Sep 2023
Couples
2 review
4.5/5
Great
Posted on Sep 26, 2023
Great spot, accessible to a little village called Beop-hwan. There are three swimming pools and a hot tub (that isn't nearly hot enough). There's also a GS25 convenience store in the basement. The staff are friendly and speak English. The place is clean and well maintained, especially given its location. The breakfast is a good value if you buy it at check-in. Avoid drinking alcohol from the hotel bar. VERY expensive! Buy it at the GS25 or the nearby 7-Eleven (five minutes' walk).
Guest User
[Annex Building] Deluxe Double Room (Ocean View)
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 9, 2024
My parents and I were worried a lot about where to stay on our Jeju trip, but they said this was their favorite place to stay on their Jeju trip. They said the room they gave us had the best view, was clean, and most of all, had a sitting area, so it was very comfortable. They said they wanted to come back again next time they go to Jeju Island. The only thing they regret is that the sign at the entrance is not visible, so you might miss it on the road. I think it would be better if they just improved the facilities a little.
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Guest User
[Main Building] Family Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Because I checked in too late, I didn't have the right to choose a room. The room I was assigned had a pool view, so I couldn't see the sea at all because it was blocked by trees and buildings. The swimming pool is lit up at night and looks very pretty. The staff are very friendly. Breakfast is also good. The view is great when walking around the hotel in the morning.
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[Annex Building] Superior Double Room (Mountain View)
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The breakfast was delicious and the lady at the front desk was very kind, so it was a pleasant business trip.
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Alex
[Main Building] Family Double Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Great location, great pool and breakfast. Would love to come back again.
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[Main Building] Family Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The view was nice and the staff were very friendly. I also enjoyed the welcome drink! This is my second visit, and I will come again next time I come back to Jeju Island.
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Xinying
[Annex Building] Superior Twin Room (Mountain View)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I really don’t regret choosing this hotel this time. There is a fragrant smell as soon as I step in. The environment is clean and the staff has good service. The scenery outside the window is great. I will stay here again next time. A good place worth recommending~
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