42, Dongmun-ro, Seogwipo, Jeju Province, 63591, South KoreaView Hotel Details
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Kenny Stay Jeju Seogwipo Guest Reviews
4.3/5
Very Good
783 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.1
Cleanliness4.4
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All reviews(783)
Positive reviews(737)
Reviews with photos/video(237)
Great value for money(133)
Convenient location(101)
Small room size(39)
Delicious breakfast(25)
Comfortable bed(24)
Perfect for business trips(16)
Located downtown(15)
Nice sea view(9)
Negative reviews(46)
Sabino Katherine Marie Fajardo
Standard Double Room (No View)
Stayed in Nov 2024
Couples
4 review
4.5/5
Great
Posted on Dec 14, 2024
The hotel is clean and with superb location. Near pharmacy, Olle market and other tourist attractions
Response from Property: Hello, Thank you so much for choosing Kenny Stay. We truly appreciate you taking the time to leave such a valuable review despite your busy schedule. It brings us great comfort to know that you were satisfied with your stay at Kenny Stay, as every member of our team strives to make your day as special as possible. We look forward to welcoming you back anytime, and we promise to continue providing the same level of warmth and hospitality. Thank you again, and we wish you a wonderful day!
Violensya
Standard Double Room (No View)
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 26, 2024
love this mini hotel!! this is the view seen from my room, i stayed at room 901 and i asked for higher level room for the scene and it feels great to have this upgraded room landscape!!
Response from Property: Hello, thank you very much for choosing Kenny Stay. We sincerely appreciate you taking the time to leave such a valuable review despite your busy schedule. All of our staff at Kenny Stay work hard to ensure our guests have a wonderful stay, and it comforts us to know that you were satisfied with your experience. We will continue to offer the same warm hospitality whenever you visit Kenny Stay again. Thank you, and have a great day!
Elohaloha
Standard Corner Double Room (Panorama View)
Stayed in Oct 2024
Solo travelers
3 review
2.2/5
Posted on Nov 20, 2024
Corner suite deluxe room - Ocean view.
Check in: It feels like an abandoned hotel. There’s a reception desk but it’s dark and empty. It would have been better to clearly know this as I wasn’t able to understand where to store my luggage and ended up waiting around instead of going on with my activities so basically my one day there was wasted …
Rooms: Not like the pictures .. It wasnt totally horrible but it wasn’t cozy or comfortable. Overall not clearly dirty but also doesnt feel clean or well taken cared of. Some hair on my pillow .. mold here and there.
Sound proof is poor as I can hear toilet activities ..upstairs or next to me I don’t know.
Also, throughout the night there’s clanking noise on and off .. unsure where it’s coming from.
**Negative Experience: Late at night someone tried to use a card to open my door - it didn’t work thankfully. I then hear this person go around trying every door as all the doors kept beeping.
This hotel has no reception so I couldn’t even call front desk - ironically there is a phone in the room to call reception tho.
Location: convenient for market, waterfalls, few other attractions and airport bus.
Simply put .. I would say this could be good as a last minute desperate move - and just get the cheapest room. If you choose the more expensive room then I recommend to pay just a little bit more for a better hotel.
Response from Property: Hello, Thank you for taking the time to leave your review. Your feedback is invaluable and greatly helps us improve our services and facilities. First, we sincerely apologize for the inconvenience you experienced during check-in. We understand that our unmanned operation system may have caused confusion, and we will work on enhancing our signage and providing clearer pre-arrival information to avoid such situations in the future. Regarding the condition of the room, we deeply regret that we were unable to provide a satisfactory experience. Your comments about cleanliness, maintenance, and soundproofing have been shared with our team for immediate inspection and improvement. We will pay closer attention to these details to ensure a more comfortable stay for our guests. We are especially concerned about the safety issue you faced late at night, and we deeply apologize for the distress caused. Ensuring our guests' safety is our top priority, and we are reviewing additional measures to reinforce security, even under the unmanned operation system. We’re glad to hear that the location of our hotel was somewhat convenient for you, but we regret that we couldn’t meet your expectations overall. Please rest assured that your feedback motivates us to strive for better service and facilities. Thank you once again for sharing your thoughts, and we hope to have the opportunity to provide you with a much-improved experience in the future.
LLeong
Standard Double Room (No View)
Stayed in Sep 2024
Couples
18 review
4.7/5
Amazing
Posted on Oct 14, 2024
Efficient automatic check-in, free luggage storage.
Prompt reply via their in-house telephone when I extended my stay and to remain in same room.
Sea view room.
Response from Property: Hello! Thank you so much for choosing Kenistay. We hope you had a wonderful time during your stay. If you visit us again, we will strive to provide you with even better service. We appreciate your valuable feedback. Have a great day!
Guest User
Standard Corner Single Room (Panorama View)
Stayed in Aug 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Sep 22, 2024
I got in around midnight but there was a very easy and convenient check in kiosk, which I had never seen before in any hotel. The room was clean with great smelling toiletries and a very cozy bed, it also had a great view. There is a 7/11 connected to the hotel which stays open until midnight and it’s also walking distance from a big market. I would recommend this hotel and be glad to stay again.
DevKumar
Standard Double Room (No View)
Stayed in Jul 2024
Travel with friends
17 review
3.5/5
Posted on Sep 3, 2024
The location of the hotel is just on the road and center in the Seogwipo, back side of the hotel there’s a famous Olle market and it’s not so far from the waterfall. There’s no one we found at the reception because check in is online by the machine there at the hotel. And you can’t check in before 3 pm. The hotel room is very tiny, same as bathroom. But it’s clean. Recommended if you like to stay in the center.
6/9
Travel with Liberty
Run Of House
Stayed in Jul 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Great hotel on Jeju, close to lots of bus stops and easy to find. Surrounded by nice cafes and restaurants and close to the market. It’s an easy hotel to get anywhere from.
The check in was easy and quick and the room was neat and tidy. Just enough room for one person. The Internet was good and the bed was comfortable. It was quiet at night. Felt very safe for solo female travellers and there are washing and drying machines in the basement. Would recommend
Response from Property: Hello, I'm Kenistay Jeju Seogwipo.I'm glad you had a pleasant and satisfying trip.Our hotel will continue to strive to provide services that are thought first from your point of view, kindness, and consideration.I hope you only had fun memories and I hope we can be together again next time. Thank you :)
Jessi888
Run Of House
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Perfect for solo traveler. Clean room. It have everything you need like shampoo, towel, disposable slipper and it have mini ref. Perfect location also near bus stop and Olle Market.
Response from Property: Hello, I'm Kenistay Jeju Seogwipo.Thank you so much for spending your precious time at our hotel,As you said, it is good for traveling to Jeju because it is close to the cost-effective and ole market.I look forward to seeing you again next time, and I will prepare and wait with all my heart.I wish you all the best every day. Thank you :)
User500
Run Of House
Stayed in Jun 2024
Couples
14 review
4.2/5
Very Good
Posted on Jul 22, 2024
Good for the price. Hotel is in a good location and is modern and clean. The concept is that to keep the cost down daily cleaning is not conducted during your stay.
Response from Property: Hello, I'm Kenistay Jeju Seogwipo.I'm glad you had a pleasant and satisfying trip.Our hotel will continue to strive to provide services that are thought first from your point of view, kindness, and consideration.I hope you only had fun memories and I hope we can be together again next time. Thank you :)
Guest User
Run Of House
Stayed in Jun 2024
Solo travelers
25 review
4.2/5
Very Good
Posted on Jul 18, 2024
Room was clean and had everything you need. There is no Room Service you have to pick up fresh towels etc. In the lobby. Self Service Laundry doesn‘t accept foreign cards. There is a convenient store in the hotel lobby. My room was with Mountain view which was nice. Bus stop is in front of the hotel.
Response from Property: Hello, I'm Kenistay Jeju Seogwipo.I'm glad you had a pleasant and satisfying trip.Our hotel will continue to strive to provide services that are thought first from your point of view, kindness, and consideration.I hope you only had fun memories and I hope we can be together again next time. Thank you :)
Loh See Ping
Family Twin Room (No View)
Stayed in Nov 2024
Family
8 review
3.7/5
Posted on Dec 26, 2024
It is easy and convenient to check in and check out of Kenny Stay. Location is the best as markets and restaurants are walking distance away!
We stayed 5 nights in good and clean rooms. Unfortunately, there is no room cleaning provided. Perhaps Kenny Stay can consider providing room cleaning for a fee? We actually do not mind paying for it.
Response from Property: Hello, this is Kenny Stay. First of all, I'm very sorry for the inconvenience. Despite the inconvenience, thank you very much for your understanding and good words. If you want to repair your room, you will be charged an additional fee.There was a difficulty in the service due to the non-face-to-face service. As it is a big part of determining the quality of our stay, we will try to find a better way to stay. Thank you for your valuable review. Have a nice day.
Guest User
Standard Single Room (City View)
Stayed in Nov 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Dec 21, 2024
Amazing Room with Excellent Service
I stayed at Kenny Stay Jeju in Seogwipo, and honestly, I absolutely loved the room. One side of the room had a full window, offering a stunning view of the city and even the mountains in the morning. The room was spacious for a solo traveler, clean, and beautifully designed.
The only downside was that when I checked in, all the amenities were already out downstairs. The self-check-in and self-check-out process was straightforward, which I found very convenient. Originally, I was supposed to stay for two nights, but due to a change in my flight schedule, I requested to cancel the second night. They approved it immediately without any hassle, which I truly appreciated.
The service was exceptional, and I’m so grateful for their understanding. Thank you so much for making my stay such a pleasant experience! Highly recommended.
Response from Property: Thank you very much for sharing your precious schedule with Kenny Stay. I feel rewarded and happy that you left a good memory at Kenny Stay. We will always try to provide you with satisfactory service. Thank you again. Have a nice day.
Anonymous User
Standard Corner Single Room (Panorama View)
Stayed in May 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jun 11, 2024
The room is good enough for a solo traveller and worth the money, however I saw few strand of hair in the toilet which requires some double verification. Overall is good....
Response from Property: Hello, I'm Kenistay Jeju Seogwipo.I'm glad you had a pleasant and satisfying trip.Our hotel will continue to strive to provide services that are thought first from your point of view, kindness, and consideration.I hope you only had fun memories and I hope we can be together again next time. Thank you :)
Guest User
Standard Single Room (No view)
Stayed in Oct 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very clean, simple, no frills hotel with automated check in and check out. Location is near local market with lots of food options. Recommended
Response from Property: Hello. Thank you so much for choosing Kenny Stay. We hope you had a wonderful time during your stay. If you visit us again, we will be sure to provide even better service. We truly appreciate your valuable feedback. Have a great day!
Eunhye P
Standard Single Room (No view)
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 31, 2024
The hotel location was good. It is near the market so you can enjoy the night market. The room as small as expected. The buffet breakfast was good.