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Verified reviews
Location4.2
Amenities3.4
Service3.7
Cleanliness3.7
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All reviews(34)
Positive reviews(24)
Reviews with photos/video(18)
Awesome stay(7)
Classy environment(6)
Offers pick-up/drop-offs(5)
Amenities were average(5)
Friendly owner(5)
Negative reviews(10)
JebTeh
Double Room With Aircond (without Boat Transfer)
Stayed in Oct 2024
Couples
5 review
3.0/5
Posted on Oct 27, 2024
The receptionist is no friendly but all the working staff over there is ok. The location nice view but the room got cockroach and all the table have ants.
Guest User
Double Room With Aircond (without Boat Transfer)
Stayed in Aug 2024
Couples
2 review
2.2/5
Posted on Sep 22, 2024
This resort amenities is very basic. Food was below par. Room was basic, bathroom is like a budget hotel, they don't even provide shampoo and shower cream.
NORHANITA BINTI KAYAT
Double Room With Fan (without Boat Transfer)
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 19, 2024
The staff service is superb
Guest User
Double Room With Fan (without Boat Transfer)
Stayed in Oct 2024
Couples
26 review
3.0/5
Posted on Nov 2, 2024
A beautiful and interesting place...the room is clean and comfortable
Will come later
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Guest User
Double Room With Aircond (without Boat Transfer)
Stayed in Oct 2024
Couples
1 review
1.7/5
Posted on Oct 8, 2024
This is the worst stay I've ever had. The *** at the front desk discriminated against Chinese people.
1 I booked an air-conditioned room, but when I got there, the fat front desk told me that I couldn't turn on the air-conditioning and had to pay 100 Malaysian ringgits to turn it on. I was really shocked. What kind of air-conditioning costs 170 yuan a night? ? ? Then I called the boss and he immediately sent me the air-conditioning remote control.
2 It costs 200 Malaysian ringgits to stay in their water house, but I asked the tour group to pick me up and they only charged me 60 yuan!
3 There is no 24-hour hot water, and the food is average. The island hopping tour recommended by the *** costs 150 Malaysian ringgits and only has one island, while other places cost 200 yuan and only have three islands.
4 I can't contact people, and they often read but don't reply. We arrived at the pier at three o'clock and got on the boat to Shuiwu at five o'clock.
5 There are many ant-like insects in the room and restaurant.
If you still want to book this hotel after reading this, I can only wish you good luck. It's better to pay a little more and stay in a high-end one.
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Kongxincaicaizi
Double Room With Fan (without Boat Transfer)
Stayed in Oct 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Oct 7, 2024
As long as you can tolerate the possibility of not being able to contact the boss, J people were panicked when they couldn't wait for the boat at the pier at the agreed time, everything else was perfect, and finally found the boss and went out to sea half an hour late to the water affairs.
It took 20 minutes to go out to the water house, which was relatively far away from the land. The sea view of the water house was very good, and the room was actually better than expected. Isn't it beautiful to watch the sunset with the sea breeze at night, and there are locals singing at night. The network can be received, and there is no problem sending and receiving messages and watching social media, but there is no wifi
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6/7
Mae Gao
Double Room With Fan (without Boat Transfer)
Stayed in Oct 2024
Family
1 review
3.6/5
Posted on Oct 7, 2024
Watch the sunrise at 5.45 in the morning. If the weather is good, the clouds are pink. In short, it is better to bring your own toiletries. This time I squeezed the shower gel and shampoo into 100ml bottles for travel, and brought disposable bath towels! The hygiene of the hotel room is average, but the price is very good compared to other water houses. You need to pay the boat fare to take you to the hotel one way, and check out the next day to take you to the pier. It is very cost-effective to stay in this water house for a long time! There are island landing projects that can be signed up at the hotel. Departure at 10 o'clock in the morning. Compared with the hotel groups staying on other streets, this place departs later. Others basically depart at 8 o'clock. For those who want to get up late to go island hopping, this is a good place 😍😍😍
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Maizhijian
Triple Room With Fan (without Boat Transfer)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Very good, very satisfied, the little brother who took over is very cute. Of course, the rooms cannot be compared with five-star hotels. After all, it is not easy to build them in the middle of the sea. Maybe this is why it does not meet the requirements of some Chinese people. But I honestly think it is better than many domestic tourist attractions. If I have the chance to go again, I will choose again.
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6/7
Putaojiuzhilushangdexinchengzhanghong
Triple Room With Aircond (without Boat Transfer)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Facilities: Garden-style resort! A perfect vacation! There is a swimming pool! The place is big enough, the room is spacious and bright, the bedding should be washed by yourself, it feels very fresh and clean,
Hygiene: Clean and tidy!
Environment: The environment is very beautiful!
Services: towels, drinking water and hairdryer! A lot of poop! You can also buy seafood and bring it back to the restaurant for processing. The chef is very skilled! It was difficult to take a taxi when I finally left! The boss even helped us get a taxi to the airport! Thank you very much boss! Will also recommend to friends 🧑🤝🧑
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Guest User
Double Room With Fan (without Boat Transfer)
Stayed in Aug 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Aug 24, 2024
It’s worth experiencing. It’s a very cost-effective water house. It’s great to meet up with friends and stay for a few more days if you have time. It’s much better than island hopping.
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Guest User
Family Room With Fan (without Boat Transfer)
Stayed in Aug 2024
Family
5 review
2.0/5
Posted on Aug 16, 2024
There are no toothbrushes, shower gel, shampoo, or even paper towels in the room. The customer service staff are quite enthusiastic, but no one can understand Chinese, and English communication is a bit difficult. The breakfast and dinner provided are basically 3 to 4 fixed varieties. For the dishes, only the counter has a hair dryer and boiling water. There are only about 20 rooms, which is too small compared to other resorts with hundreds of rooms. But fortunately, the environment is decent, and half of the locals go there.
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Guest User
Triple Room With Fan (without Boat Transfer)
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Aug 3, 2024
Very beautiful place in the middle of the sea, amazing view of the sunset and sunrise. The sea is calm and shallow (sandbank) and you can swim there by going down a small staircase from your room. At the bottom of the water coral and small fish, starfish everywhere. Large turtles pass by early in the morning and in the evening..
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Guest User
Triple Room With Fan (without Boat Transfer)
Stayed in Jul 2024
Family
24 review
2.7/5
Posted on Jul 30, 2024
The environment is beautiful, and there are schools of fish in the water house, and there are many starfish under the room. However, the room facilities are very simple, there is no air conditioning, no water heater, and the bathroom is even simpler. If you want a water house with good scenery and cheap price, you must endure the simple facilities.
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Anonymous User
Double Room With Fan (without Boat Transfer)
Stayed in Jul 2024
Travel with friends
1 review
1.7/5
Posted on Jul 21, 2024
A rubbish place. I will not come back. The real thing does not match the picture. The hygiene is very poor. There are yellow spots on the sheets. There is also a speedboat fee to go to the island and the specific price is not informed in advance. The sea view is beautiful, but there is no need to suffer in the water house.
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Heng
Double Room With Fan (without Boat Transfer)
Stayed in Jul 2024
Couples
2 review
1.0/5
Posted on Jul 22, 2024
When we arrived in Semporna, we learned that we had to pay 300 MYR (NT$2,100) for the ferry fare before someone would pick us up. We were not willing to pay so we were thrown away by the hotel. This was a very bad experience. We couldn’t find a hotel to sleep in that night. We chose Lato because the price was reasonable. When booking, there was no mention of the need for boat charges. We only found out about the boat charges after reading the negative reviews in the comment section. The need for boat charges should have been marked on the booking website, or the boat charges should have been mentioned. The fee is added to the room rate. The hotel maliciously uses very cheap prices to attract people. It also charges extra for the boat fee. If you don't pay, you will be thrown away. Please be careful of bad merchants.