1209975 KG GELANGGANG JALAN BUGAYA, Semporna, Sabah, MalaysiaView Hotel Details
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Coconut Garden Resort Guest Reviews
4.2/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(76)
Positive reviews(75)
Reviews with photos/video(27)
Clean and tidy(21)
Awesome stay(19)
Great service(17)
Awesome rooms(15)
Classy environment(13)
Great value for money(11)
Offers pick-up/drop-offs(7)
Quiet & comfortable(6)
Negative reviews(1)
Guest User
Standard Garden view Double room
Stayed in Aug 2024
Couples
2 review
3.2/5
Posted on Sep 22, 2024
During my stay I experience black outs but was restored pretty quickly. Rooms are large and clean. I enjoyed my stay there. Thank you host.
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Other
61 review
1.0/5
Posted on Oct 11, 2024
The hotel I booked for two nights was far from the town. It cost at least 5 Malaysian ringgits to take a taxi, and some cars were unwilling to pick me up. It was far enough, but the most outrageous thing happened. When I checked in, I saw several big geckos on the door before I even entered the door. They were crawling all over the door, and I was scared, so I called the hotel staff. That night, I was about to negotiate to check out, but the hotel staff refused to refund me, and explained that geckos don’t bite people, etc. This is a resort hotel, which is really suitable for the scene and has achieved harmony between man and nature. Then, I don’t know why, the geckos outside kept calling all night, and I didn’t sleep much all night. Then, when I checked in on the first day, I saw blood on the bed sheets. I thought they would be changed the next day, but when I came back the next day, they were still the same as when I left in the morning. I was disappointed. On the second night, Ctrip finally did a good thing and compensated me with a few hundred yuan in cash, and I went to live somewhere else. Next time I meet people like us who are afraid of mollusks, the boss can be generous and let us workers check out. It’s not easy for you to make money, and it’s not easy for us either.
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Guest User
Deluxe Terrace Family Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The courtyard is very comfortable, I like it very much, it feels like home.
It is quiet and comfortable, away from the hustle and bustle. I actually saw a big lizard walking slowly under the eaves, which shows how good the environment is. The flowers and plants in the yard are neat, there is a small pavilion, coconut trees, and the kids can play without worry. It is very suitable for taking kids on vacation. You can also cook by yourself.
There is a free shuttle bus to the pier, and it is also very convenient to take a taxi. The single-family cabin is also very comfortable to live in. Like 👍
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Guest User
Standard Garden view Double room
Stayed in Jul 2024
Couples
7 review
3.3/5
Posted on Jul 30, 2024
Environment: In a forest, the environment is very primitive, very quiet, and relatively remote. It is ten to fifteen minutes away from the island hopping pier. Although you can grab a car, you have to wait a long time to book a car at the hotel to go to the pier. The shuttle bus from the hotel to the pier is only available at 8 am and around 5 pm. You can only take a taxi to go back and forth at other times.
Hygiene: 1. The water quality is inexplicably dirty. We brought our own filtered shower head. We stayed for two nights and took two showers. The filter element was black. 2. Because the hotel is in the woods, there are a lot of insects. When I came back at night, the wall outside the house was full of geckos, and the toilet was full of ants. We brought insecticides, and there were dead ants all over the floor.
Service: The boss is very enthusiastic and can help you book a car to the airport. The price of 120 Malaysian ringgits is okay.
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Guest User
Standard Garden view Double room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The biggest concern when staying in a hotel is hygiene, but I don't have to worry about this when staying in this hotel. The location is excellent and the transportation is convenient. I am very satisfied. . . . . . . . . .
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PatrickmjPAN
Standard Garden view Double room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The boss is from Shunde, Guangdong. The service is very warm and thoughtful. The house was built not long ago and the environment is very beautiful. It is far away from the main road and it will be very quiet at night! Free breakfast is also provided! There are also tourist resources to provide; there is also a round-trip shuttle bus to the port!
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6/10
Caihongqiang
Standard Garden view Double room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The hotel is well decorated, has good sanitary services, and the room size is adequate
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Guest User
Standard 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2024
A family of three stayed at this hotel. Everything was good. The owner was also very nice. The environment was good and the stay was very comfortable. Thank you
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Guest User
Standard 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is big enough, it's a stand-alone wooden house, the environment and sanitation are very good, there is no barrier to communication in Chinese, and it's very cost-effective.
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Guest User
Standard 2-bed Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Finally, I chose this resort. The price was cheaper than other cabins. The rooms were also very good. There are 4 buses to the town every day, which is also very convenient. recommend
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Guest User
Standard 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Next time I come, I will stay in this hotel again. The room environment is very good, quiet, away from the noise of the town.
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Guest User
Standard 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2024
This resort is very good, the service is good, the sanitation is very clean, there are many coconut trees in the garden, the environment is very good, it is worth recommending
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Guest User
Standard 2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The service is very good, clean, the boss is Chinese, and the communication is very good