Premier Inn Bridgwater Gateway (M5, J24)

Perfect location to visit family and great service with comfy beds

On arrival I didn’t hold much hope for my 1 night stay. The curb appeal was off putting with a very full over flowing bin with rubbish strewn around and cigarette ends all over the entrance floor. I appreciate check in is 3pm, I arrived at around 2.20pm to be told I had to pay an additional £15! For a checkin 40minutes early. I asked if I could be allocated a quiet room as I’m an extremely light sleeper, only to be told no, the hotel was full and all rooms are pre allocated which I found absolutely bizarre that they cannot allocate on arrival. I waited in the closed bar area for 40mins. I was allocated room 125 on the first floor over looking the road side. Considering the hotel was ‘full’ it was quiet and I wasn’t disturbed and my room was of a very clean standard. I think a little less attitude from the Receptionist on check in and it would have been a better score.

With Premier Inn you know what you are getting. Consistent, comfortable accomodation at a good price. Added bonus of an onsite restaurant with good food and meal options. I use Premier Inn out of choice as there's rarely any cause for complaint.

Just had a four night stay at this premier inn, I want to say how welcoming and friendly the staff are with a special shout out too Scott and Harry also the young man who checked us in on thursday afternoon 27th Feb, the food is always excellent, will definitely be back 😀 See you soon Linda and ivan seeley

Had a lovely stay at the premier inn here, everything was clean and tidy,lovely shower and great full English breakfast to start the day. But most importantly I have to mention the staff, who are the lifeblood of any business, special Mention must go to Lucy in the bar, who went out of her way to keep me loaded up with ice not once but twice. Ice in a drink is of specific importance to me, it makes me feel like Jeff bezos, no matter that man’s worth, if he doesn’t have ice in his drink, he’s a pleb like the rest of us. Lucy saw it as no trouble to provide this for me and it absolutely made my stay more enjoyable. So here’s a tip for the bosses and the Jeff Bezos types in the world. How’s about you realise the importance of having staff like Lucy, running your business for you whilst you are in the boardroom counting your growth and keeping your shareholders happy. Cos without people like her, your business is doomed. Don’t give yourself a pay rise in January. Get it down to the troops on the front line of your business and give her a pay rise before you give it to yourself knowing full well you don’t really need it. If we all had a pay rise down here at the bottom you would probably have more growth each year than you would know what to do with cos it won’t be going to the Cayman Islands Big up Lucy you were a super star !!!