searow
February 25, 2025
I have been to so many foreign cities, but what happened in this hotel is what makes me most depressed.
1. The room is very cold when I enter. The air conditioner is not hot for more than half an hour. I negotiated with the front desk to change the room many times, but they refused to change it. They also said that it would be the same no matter which room I changed to. I asked to pay to upgrade the room type. The front desk actually said that it would be the same cold even if I paid to upgrade the room type. I don’t know how these foreigners are trained. They are unwilling to accept money. In the end, they put a small electric heater in my room. I am speechless.
2. The original reservation was for 2 nights. Because they did not change my **, I asked to stay only one night and planned to stay in another hotel the next day. They did not agree to the check-out fee because it was past the time to change the order. I had no choice but to refund it. Finally, I proposed not to stay in a row. I still wanted to change to another hotel. I came back to stay on the last night of my trip. They still did not agree. There was no negotiation at all. I guess overseas hotels disdain Ctrip orders. Ctrip cannot communicate with them.
3. Overseas hotels are environmentally friendly. There are no toothbrushes and no mineral water. I can understand that, but there are no slippers. The carpet is extremely dirty. My socks are black after walking around. I can’t get on the bed after walking barefoot. This is a high-end hotel under Hyatt. I guess I will never stay in Hyatt hotels in the future.
Original TextTranslation provided by Google