Anonymous User
March 2, 2025
I have been to Japan more than ten times, and this is my third time in Hokkaido. This hotel is the worst hotel I have stayed in Japan. I suggest you avoid it. In winter, I went to Jozankei Hot Springs. I originally chose other hotels, but the basic room types were all booked. I saw the reviews of this hotel and spent more than 1,600 to book a one-night stay with two meals. First of all, it takes about 90 minutes to take the bus from Sapporo because there are many stops. Secondly, the hotel is very old and the facilities are very average. There is only one indoor hot spring, which has no advantages compared to other hot spring hotels. Then there is no good scenery around. The included dinner is scheduled to be eaten at 19:30, and the buffet style is complete; but the breakfast is very early from 7 to 8:30. A resort hotel actually lets people eat breakfast so early, and there are a lot of people queuing up, and the food hygiene is worrying. The front desk made an appointment for the hotel to go to Sapporo for free the night before, but was told that it was full. As a result, there were many empty seats when the bus left the next day. It feels like a scam. There is also no private bathroom in the room, and you have to go to the bathhouse to take a shower. What's more outrageous is that you have to make your own bed in the tatami room. The hotel is too old, the soundproofing is very poor, the children running around upstairs make the wooden floor very noisy. Most of the guests are tour groups, there are many people, and there is no hotel service at all. Looking at many good reviews in the past, it seems like they are hired by someone else. In short, this hotel is not worth traveling all the way from Sapporo to stay. It's outrageous.
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