Residence Hotel Liberte

Before departure, I had confirmed through Trip.com customer service several times that I would stay in the same room throughout the stay and there was no need to change rooms. However, after arriving, the hotel asked me to change rooms without explaining the reason. In addition, what was even more unsatisfactory was that the hotel entered the room and moved my personal luggage without my consent, which not only violated my privacy but also made me feel extremely uneasy. The room also had serious cleaning problems, with hair on the floor and dust in the cabinets. The overall hygiene conditions were obviously not up to the required standards, which seriously affected the quality and experience of my stay with my family during our trip to Hokkaido.

お風呂の換気扇が付かない事で、お風呂のカビが目立っていたけど、シャワーの勢いがよくて使いやすかった。 Wi-Fiが繋がらず、何度かコンセント抜き差ししてみたけれど、やはりダメで諦めた。 家具がシンプルで、お部屋の雰囲気もオシャレで、写真で見た通りの満足のお部屋でした。 1歳の子供でも落ちない様に工夫して、ベットで寝られました。