Sapa Passion Hotel & Spa

We booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.

We loved our stay at Sapa Passion Hotel. Very affordable for such a

Great view of town without hill climb. Hang was a great hostess.

The hotel staff was very friendly & helpful. The location was good, but I wish we had stayed closer to the town center as it was ~15 mins walk from the hotel to the town center. The rooms we had all had a musty smell & very humid, we tried to air out the rooms but the window does not have a screen & we were afriad of mosquitoes so we couldn't leave the windows open. However, our biggest negative with the hotel was one of the rooms we had, had cockroaches. They were small & were crawling on the dresser. We killed 2 of them & thought that was the end of it, but later we saw more. I wouldn't be surprised if there's more on the property as cockroaches are attracted to moist areas. So we moved rooms.The other rooms did not have cockroaches, but still had that musty odor. This was with all the rooms we had. We didn’t bother to let the hotel staff know about the cockroaches as the other rooms were fine. We kept the other room and used only the restroom. Aside from the cockroaches in the 1 room, our stay here was ok. Their free breakfast offered a variety of foods and fruits. Our massages were done by the kitchen staff & front desk personnel. This was different from all the hotel & spa we stayed at, but then again you have to consider Sapa is a poor mountain town so the staffs are the jack of all trades here. We were just glad nobody got diarrhea during our stay here. So hopefully our run in with the cockroaches was an isolated event.

Though booked it last minute and it turned out to be an amazing hotel with great views and even great and friendly staff who made us comfortable there. Being Vegetarian, the staff made sure about veg options in breakfast. 2 Minutes walk to the main Sapa town and Sapa lake, also helped us in booking cabs for our outing. They also sent a cab to pick us up when another hotel which we booked and paid was shut. Highly recommended in Sapa.