Hotels near Praça Fernando Abreu Monteiro, Sao Paulo

Cheguei a noite, haviam 3 recepcionistas conversando no balcão. Uma de cabelo rosa, outra de dreads e mais uma outra morena. Não vi o nome de nenhuma. Fiquei parada na frente delas enquanto elas ainda conversavam, perguntei então: ”é aqui que faço o checkin?”, uma olhou pra outra pra ver quem é que atenderia. Uma delas começou meu atendimento, a reserva não estava no sistema, até ai tudo bem sei como funciona. Então ela fez a inserção manual e, enquanto fazia isso, o bate papo delas ainda se seguia falando sobre seus relacionamentos amorosos sem se preocupar com a postura profissional frente ao cliente. Finalizado o checkin, assinei a FNRH e me deram a chave dizendo apenas o número do quarto. Não tive mais nenhuma instrução. Decidi então ir até o lobby bar, onde fui atendida por uma moça muito simpática. Percebi que estavam servindo jantar pra um grupo especifico, havia alguns garçons circulando. Enquanto a menina do bar esquentava o congelado que comprei, uma moça da cozinha apareceu informando que o prato vegetariano estava pronto, assim começou uma conversa entre a moça do bar, os garçons e a moça da cozinha, todos totalmente despreocupados com os clientes ao redor ouvindo seus comentários insatisfeitos acerca de seus próprios trabalhos. Peguei minhas coisas, fui para o quarto e fiquei surpresa ao ver que não havia frigobar. Tudo bem, erro meu ao esperar esse item de um quarto feito para ser realmente básico, contudo comprei várias bebidas no lobby bar e não fui informada em nenhum momento de que não havia onde armazená-las no quarto. Também reservei um quarto só com a cama de casal, mas o que me deram foi o quarto que tem o beliche em cima. Decidi ficar nesse mesmo para evitar mais transtornos. Mais tarde no mesmo dia, precisei falar com a recepção e não havia nenhuma instrução de como fazê-lo pois no quarto também não tem telefone. Fiquei buscando na internet um contato, sem sucesso. Até que me dei por vencida e fui ao elevador decidida a descer e então vi que o telefone fica no corredor. Liguei para a recepção e tocou incansavelmente até cair. Atenderam na quinta tentativa. Informei que minha acompanhante chegaria em alguns minutos e perguntei se era necessário deixar o nome dela previamente autorizado já que não haviam me pedido a informação no checkin. Então o atendente disse que minha reserva era para apenas uma pessoa. Expliquei que eu havia reservado para 2 pessoas, mas a recepcionista havia inserido a reserva manualmente no sistema e possivelmente era um erro. A resposta foi: ”Então tá! Vamos liberar quando chegar!”. Não houve nem mesmo a tentativa de ir confirmar a minha alegação. Por fim, o quarto em si é básico, limpo e entrega o que promete para uma hospedagem rápida. Mas a equipe precisa de treinamento, sou hoteleira, observo tudo, não tive nenhuma instrução básica sobre nada. No check-out, a mesma equipe estava no balcão (sai também a noite), perguntei como fazê-lo e todos continuavam conversando despreocupadamente. E

I recently stayed at work in this hotel and one of the days while taking breakfast (in the room which is even the cover photo of this ad), I went to the bathroom and I finished forgotten my cell phone there. When I came back, the same was nowhere, and I wanted to act at the time, but I was not working on the day, and I did not receive any support from the Trans-American unit or network. I was working and had serious losses and a psychological damage resulting from huge stress due to such a situation. Only two days later they contacted, but did not show the camera images that would reveal the guilty. I have taken the legal provision and so far nothing, I am waiting for justice and they don't move a stick! I don't indicate and I'm writing that so that they don't stay there or leave their property anywhere because there are people of bad faith in the hotel's corridors, and that does not do anything about or anything for the protection of guests, just To protect yourself.

O hotel é muito bom. Consegui fazer um early check in por um preço muito bom. O pessoal do hotel são muito educados e atenciosos. Eu tive uma excelente estadia. Super recomendo. The hotel is very good. I managed to do an early check in for a very good price. The hotel staff are very polite and helpful. I had an excellent stay. I highly recommend it.

Great hotel with innovative idea to use new digital technology! In addition, the price is truly affordable!

We are in a combined room, two rooms with a couple bed and two single beds. Positive points: comfortable, spacious accommodation. It has shampoo and free conditioning and good shower. Breakfast with many options. Chocolate cup bonus to place in the cakes. Parking including with manufacturer and good location, near the Republic station. All educated and performing staff. We need to print a voucher and the reception staff were gentle and helped us promptly. In addition to the common areas, you only travel by your floor (to use the lift you need to have the card). Negative points: Surface cleaning in the room. My daughter used a hair thread on the floor of the room, and the hair was unclean; and I found hair thread on the floor as soon as I arrived; and the bed clothes are rough, old and yellow; and the hairs are bad. In the morning breakfast, they do not clean the tables as they are unoccupied; you sit down to drink coffee on the dirty table; I don't know if all rooms are like that, but in my windows were locked. That is good for those who are with children, but, on the other hand, it does not breathe.

The hotel is very well-known, the hotel is very well-priced, in the centre of São Paulo (but it is not in that chaotic center). Excellent service. The room is small but everything is well preserved and functional. The hotel is very well-recovered but super-revivaled.

Excellent staff! It does not have room service and to have breakfast you have to go to another building, which is uncomfortable if it is raining and cold like these days. The best thing about this hotel is its staff. Very friendly

Very good, excellent location, but because you don't have your own parking leaves a little to desire.

For those who are looking for a hotel in the centre of SP, this may be an option, but don't leave to stay without prior reservation, the value of the balcony is extremely high. I recommend high, mainly because of the lift competition, delayed due to the high demand for staff in shopping on March 25 and Brás. Breakfast is much more or less. Careful walking around the region, it's dangerous, I always recommend Uber, taxi or any vehicle.

The Panamby used to be a Great Western where you could stay one night and park for free up to 14 days with a free shuttle bus to the airport 15 minutes away. Then it became the Panamby and they withdrew the free parking and charged 15 reais a night. Last time it was 30 reais a night. Note the room rate does not include parking so always add another 30 reais to your costs. Year by year the prices have gone up but not the quality or the amenities. Last time we stayed, little things had disappeared like free iced water in reception, a pen and paper and glasses in the rooms. The soap has halved, the towels have longevity, being as old as the hotel, a great advert for the towels but not the hotel. The free breakfast is a comprehensive buffet of hot and cold but do not expect quality, just quantity. The food is average at best, so you eat rather than dine. Staff can vary from being friendly to abrupt. Unfortunate;ly this year the prices have suffered yet another large increase so we will look elsewhere to stay.