Guest User
May 9, 2025
I selected a hotel that accepted pets, but upon arrival at the hotel I was surprised with a charge of 200 reais plus 2% pet fee, it was already night and I was not going to look for another hotel, this information was not clear at the time of booking, I have stayed in several hotels and always selected those that accept pets and this was the first one that charged an absurd fee.
Second point, they gave us the keys when we arrived and opened the room, the room was occupied (there were already people staying in the room) which was very embarrassing. But what upset me the most was the absurd fee for pet boarding (small size)
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