La Maltese Caldera Concept

We booked a specific Honeymoon Suite with Hot Tub & Caldera View at La Maltese Estate months in advance — to celebrate a 40th birthday and anniversary. When we arrived, the staff didn’t say a word about any changes. They just brought us directly to Room 105, pretending everything was normal. The room was much smaller, darker, and nothing like what we booked. We asked, “Is this really the Honeymoon Suite with hot tub we reserved?” The receptionist shrugged and said: “I don’t know, all rooms are similar.” You work here and don’t know the room names? Seriously? It became obvious: • They gave our booked suite to someone else, likely for a longer stay or higher price, • And tried to pass us off the simplest available room, hoping we wouldn’t notice. When we showed them photo proof from our booking vs what we were given — they just waved it off and said, “You booked a suite, and this is a suite.” Zero apology. No explanation. Just gaslighting and deflection. They also tried to charge €120 extra for breakfast even though it was selected in the booking. When we refused and showed our documents — they backed down. We refused to stay in the fake room. They never offered the correct one, and we moved out. If you’re planning a special occasion, don’t risk it here. They will resell your room for profit and hand you whatever’s left — then pretend it’s the same thing. Beautiful views can’t cover up dishonest management.

Absolutely disgusting, avoid at all, costs room and not safe wires hanging out wall no Wi-Fi no television, breakfast, disgusting with no choices and Buddha bar closed vouchers purchased as a wedding present couldn’t be used and still not refunded. We stayed October 2024. Absolute rip-off. Nothing as described or for honeymoon so much better in the area. Avoid avoid avoid!

The room was quite a bit older than it appeared in the photos but still beautiful and the view was out of this world! We didn’t expect a blow up soft tub but it was nice and we used it. We booked a room with wifi however did not have wifi in our room at all, the staff were nice and tried to fix it but the honeymoon suit is the furthest away and was a dead zone for data and wifi. I was a little bit disappointed in this staff due to the price but we made the best of it.

The hotel is very nice and in my opinion it has the best view of all Santorini. The personal is very nice. The breakfast could improve a bit, since it is a 4 star hotel. I would really recommend to stay in this hotel if you are looking for a nice view and quiet place.

Nice view What a view... That is predominantly what you are paying for here but it is stunning! The prices in the budda bar are over inflated so best to find other places to eat and drink! Breakfast choice was good and room was spacious and cleaned daily but definitely not 5 star in our experience 🌟🌟🌟