Grand Ambassador Santorini Hotel

This time we were a group of 6 people in two suites, and the service was treated differently. This is the first time I write a review for a hotel, and I am not generally angry. First of all, let’s talk about check-in. They didn’t even pour us a glass of water (other guests had it); besides, it was dark enough that we needed to take a taxi to go out. When I asked how much it would cost to go to the airport, she said 10 euros per person. I went to the front desk to ask for help. Arranging a car, she said it would cost 70 euros for two people if they didn't carpool (a 17-minute journey), and 50 euros if they carpooled. The scoundrel chose a carpool for 50 euros, but it was still not a carpool (which meant he was blackmailing us). There is also an additional service charge for meals delivered to the room. There is no problem with additional charges. I have insisted on not charging them for three days. The younger son was scalded by the bath water, and the floor was extremely slippery with water. The second son fell directly to the floor and cut his toes and was unable to get into the water. I asked for a band-aid and was given one. Anyway, they treat them differently, nodding and bowing to the Europeans, serving very fast, but slowly slacking off on us. This is not just the experience of my family, but also the same experience of another group of Chinese families. When something happens, just give me a "scoundrel" expression and it's over. By the way, I tip you every time. When I was checking out, I found that I was tipped 20 euros more. This is my first time writing a hotel review, and I thought it might be incomplete. The summary is: slack service to Chinese people, don’t go

Bel hôtel , bien placé. Très à l’écoute des clients , une petite mention pour pepi qui fait tout pour le confort de ses clients , merci encore !!!

Un hôtel MAGNIFIQUE ! Une équipe missionnée de SATISFAIRE les clients ! Pépi, une concierge en OR qui nous a remarquablement bien conseillé pour découvrir l’authenticité de Santorin durant notre séjour ! MERCI

Io e mio marito abbiamo soggiornato in questo hotel 5 giorni durante il nostro viaggio di nozze. Tutto il personale in reception molto gentile e professionale. Siamo stati accolti subito con un ragazzo che ci ha portato le valige in stanza e ci hanno fatto trovare la stanza pronta nonostante fossimo arrivati in mattinata presto. Si può prenotare la colazione il giorno prima e averla servita in camera (costa 10€ in più). Vista meravigliosa e hotel molto pulito.