Elia Residences Santorini

Our stay at Elia Apartments in Santorini was disappointing from the outset and quickly became distressing and stressful — not what you expect, or want, from a holiday. There was no welcome pack, unless you count an already-opened packet of mint tea bags and a used bottle of body wash! The kitchen was absurdly under-equipped: we had one fork, one very small knife, and a scratched non-stick pan. There were no tea towels, no drying tray, and only two toilet rolls for a week-long stay for two people. One of the cleaning cloths was visibly dirty, and the outdoor area had exposed wiring. The shower had poor water pressure and wouldn’t stay in position. We raised these concerns politely and early, requesting only the most basic self-catering essentials. While a few cheap items (oil, salt, pan, knife) were eventually brought, the host’s attitude quickly turned hostile. Rather than engaging professionally, the host accused us of lying, dismissed our concerns, and told us we were no longer welcome. We were forced to leave mid-stay — simply for complaining. The situation became unnecessarily unpleasant, with the host sending inappropriate and accusatory messages, including personal remarks. It was genuinely upsetting to be treated this way — especially after trying to resolve things reasonably. Santorini is full of beautiful people, but this experience cast a dark shadow over our visit. The apartment is not as advertised and the host’s behaviour was unprofessional and unacceptable. I would strongly advise avoiding this property if you are looking for a relaxing and comfortable holiday experience. The stress and distress we experienced here should never happen to any guest.

Avoid this place if you can! Owner doesn't communicate, rude. If you have an issue you never know if they will send someone to help or not. We had an Ant problem, all his "cleaning people" did was wipe them up. When asked what happen if they came back all he said was "they wont" and sure enough they did. Worst place we stayed in greece so far!