Santo Mine Oia Suites

What an amazing experience. This resort is modern, pristine, and of the highest quality. Every staff member greets you with a smile and are eager to please. The resort is meticulously clean. The decor is chic elegant. The room is so comfortable. A large outdoor area is private enough for romantic wine and cheese, viewing the perfect sunset in the jacuzzi. A tasty desert is left on your pillow every night by the turn down service. The breakfast buffet is of the highest quality with many options. My wife is vegetarian and she was very pleased, even with the room service menu, which is also of the highest quality. A closed door bathroom and shower are also very comfortable. The shower is variable from very low pressure to very high pressure. The shower temperature is perfect. There is a foot path very close that takes you into Oia in less than 10 minutes, where you will find more excellent restaurants, cafes, bars, clothing and art shops. If you spend some time at one of the 4 pools, you may receive a complimentary juice shot and shoulder massage. Being a modern resort, you can even flush paper down the toilet 😊!

Considering the price and snootiness of the place, it was such a HUGE let down - do not waste your money here! The restaurant situation is a total disaster as they can't accommodate all the guests in it so it forces you to order room service and pay more for it and then if it rains they have no seating available because restaurant seating is all out doors so it forces you to order room service (again). You are gouged for every nickle and every dime should you ask for anything extra (like more water for the htoel room because tap water is not drinkable) There are no other convenient food options unless you walk into own about 15 mins away which isn't possible when it's raining or 100 degrees outside so they have no backup plan for this. The rooms have no drawer space and drinking water is hard to obtain unless you spend a fortune asking for it. The staff definitely tries hard so nothing against them but they have been trained poorly and struggle to be proactive or think out of the box. The 2 restaurants on site have extremely limited menus options. Unfortunately I had just come to this hotel after staying at the Mykonos Grand which is over the top for service, food and facilities where they bend over backwards (and charge alot) but without having the horribly snooty attitude of this hotel. Breakfast was also a HUGE let down - this place is NOT focused on service. It's a very basic breakfast buffet with mostly cold food and cold tea/coffee that is served and I haven't gone to a breakfast in Greece yet that doesn't offer champaign/mimosa but that wasn't offered here either. But again the servings were poor - when asking for an orange juice at breakfast the glasses come one-third full (not half but one third) . It comes across as embarrasingly cheap so maybe they should invest in much smaller glasses to save money and Unfortunately we were only on the island for 2 nights so it really ruined the whole Santorini experience for me! There are definitely better luxury places to stay on the island.

We stayed for two nights as an add-on to our holiday in Santorini. We had heard that Oia was not to be missed. The hotel was very quiet when we stayed in early May. Everything was open and the hotel was well staffed. We had the pools to ourselves! The hotel has incredible views of the Caldera. We booked a room with an outdoor jacuzzi. It was fabulous. So warm and offered more amazing views, whilst being completely private. The rooms are spacious, modern and very comfortable. Breakfast was lovely, with a wide range of options to suit all tastes. We ate in the restaurant one evening. It was very special and the food was superb. It’s not cheap, but that’s Santorini for you! We made good use of the concierge golf buggy service as our room was quite a way from reception and the footpath to Oia village. Lovely spot if you want to be away from the hustle and bustle of Oia, but within a short walk. Luxury hotel with attentive and friendly staff.

All of the staff was super friendly and amazingly helpful, went out of their way to assist us however they could. The room itself along with all the facilities were kept very clean with amazing views from both the room and the restaurants. Would recommend to anyone looking for a nice relaxing place to stay and will be coming back.