Victoria Caves

Nice design, very bad service Before the trip we were really excited by the promise of a new, top rated hotel with top service. While the rooms are new and nice there are a few major downsides. The biggest is the handling of requests. While the gent in the lateshift (ENEA) tried his best to explain and support within the given frame, the owner and dayshift person „Alex“ was outright unfriendly. Also the included breakfast was a joke, especially if u aspire luxury. U can preorder in the evening and get the stuff in cardboardboxes to the room. No extras like tea or coffee are possible, You have to live with what the nespresso machine makes, espresso. You are expected to live with the 2 capsules per day. Also no plates, no butter, no Marmelade, really eating from the cardboxes. Also Whirlpool only cold water. We could continue… but time wasted. Value for money not ok.

So this is a cute concept, but if nice cold air conditioning is a priority then keep searching. At home we like a cool 72F, but here the first room was set to 16C(60F).It never got cooler than 80F. They've got a ceiling fan near the entrance, but it did little to cool things enough to sleep. Just laying on top of the sheets we were Sweating. The young man who said he was the receptionist couldn't do anything to fix it. No maintenance staff. The next day they offered to move us but it didn't help much. So you're gonna love this next part. The free breakfast was delivered by some outsourced company. We asked for it to be here by 8:30 because our tour guide was coming at 9:30, guess what? Breakfast arrived in boxes at 9:30. The driver was kind enough to wait while we inhaled it. Next, you should plan on renting a car because anything worthwhile is at least a 15-20 drive which by taxi is 30 euros each way. The better restaurants are that far away. If you do decide to rent a car you better be used to driving on roads made for 1 donkey and a kart. Once again, never again.

Firstly.. When you hear Santorini, you think of the Caldera Cliffs and OIA. We’ll let me tell you, that it’s highly overrated and not worth it. Victoria Caves is in the area of Santorini that’s central to everywhere within 15-30 mins by car. For the other reviews of the Victoria Caves that says it’s close to supermarket by foot and eateries by foot? It is if you’re trying to waste your vacation on walking and dodging cars from hitting you, then by all means, do it. But you need a car here. The good thing is that if you stay here, there’s Free Parking in front. We arrived at night and the staff was great. He helped us with info on the island and helped us bring our luggages into the room. The room was great! My wife and I felt instantly at home. There were a few hiccups here and there, but they attended to them quickly. Tips staying here: Housekeeping is available everyday and you need to let them know. There is an iron board in the room, but you need to request for it when you need it. That’s it! This place was amazing and we’d definitely come back! Shout outs to the 2 guys that helped us out during the night and day shifts. They are Rockstars! If you are debating if you want to stay here? It’s a must!

Everythibg wS fantastic at this stay. Additional info at check in regarding housekeeping services. Wr experienced some confusion around frequency (daily, 2x per day) or at end of stay? We figured out it was daily each mid morning. If you rent a car there isnt dedicated spaxe for hotel occupants.