Novotel Hotels in Santiago

There was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.

Modern hotel in excellent location in Providencia, within walking distance of Costanera mall and plenty of cafes and restaurants. Comfortable, clean and functional. The only con is that the mini fridge didn’t work, but other than that, all good

The hotel's breakfast is rare and rich, but the omelette has no vegetables. But there are actually wolfberries and various dried fruits, and the fried eggs are also very nice. The rooms on the east side can see the snow-capped mountains. Although the building opposite blocks it a little, the overall service is great. After communicating with the front desk, check-out was delayed until two o'clock. You can store your luggage, but it's a bit far from the airport. It cost more than 200 yuan to take a taxi.