Santiago de Queretaro Hotels with Pools

This hotel is great and the best !!! This is perhaps one of the best stays that I have had at a Marriott Property in years. The service is extraordinary from the front desk, bar, dining area and room service. Hotel is very clean, the pillows are a dream (soft huge feather pillows). Entertainment and other facilities are great. The location is very convenient. The snack bar in the reception area is full of choices. I had dinner by the pool one night and the next day indoors. Breakfast is excellent. Many choices and well prepared and serviced. I left an item behind in my room and found it immediately. They even helped me find a shoe shine person at 8pm one night !! I will always stay at this properly every time I go to Queretaro. Congratulations to all the staff and management team.

Me gustaron las almohadas extra. La atención es muy empática y son amables, encanta y recomendaré para que visiten este hotel. En unos años más en esta ubicación será el centro de servicios de esta zona y extended Suites califica cómo uno de los mejores para estás fiestas decembrinas y visitas familiares

A hotel that vibrates with Japanese influence, does not necessarily transport you to Japan, but what matters is that the quality of the service that is very good, the room we were assigned was a suite that, in my opinion, would have dedicated more space to the room, less space to the kitchenette and living room, since with two beds it felt very tight. Practically the apartment we were assigned was designed for a much longer stay since it even has a washing machine. Cleanliness, without any complaints or comments, impeccable. Sorry for the mess but we wanted to show you that we really occupied the room.

Excellent accommodation option ! The hotel is clean, new, its comfortable rooms, the incredible coats! You should sell them! 😊 The food, both in the restaurant and the Room Services is rich, you are grateful for 24 hours of service! My only recommendation is that when you take food to the hab, you tap them! Only cover the main plate, but drinks or bread, to the open, it is for hygiene ! But it solves! I was working and thank you for the desk you have in the rooms ! I will certainly return, it is in front of Plaza Antea and with the different ways, it reaches everywhere, especially for the remodelling at the Av 5 of February ! Don't let it fall !

Excellent service. I would return there in my next trip. Very wide and clean room. rest very well. The coats don't smell sweat, something very important for me. There was a problem with hot water but they resolved it quickly.

Regular pero decepcionante, hace meses era mi favorito para hospedaje al viajar a Querétaro pedro probablemente después de ésta visita buscaré mejores opciones; el servicio ha decaído mucho, la atención del personal ya no es excelente, el desayuno es bastante pobre, muy limitado, se sirve con desechables como si fuéramos de picnic, no tienen servicio de bellboy para ayuda con maletas, llegamos 45 minutos antes de lo previsto y se pusieron en un plan no servicial a pesar de tener habitaciones disponibles; el refrigerador no servia, aunque lo cambiaron. En fin, siempre nos hospedábamos aquí pero seguramente no más. Seguro hay mejores opciones con mejor capacitación de personal.

I stayed 6 nights at this beautiful, well decorated, old Mexican style hotel in a premium room, the hotel is about 20 minutes on foot from the old city center, you can find OXXO and some restaurants in the area. I can summarize the following points: - Value for money: 9/10 - Ambience/atmosphere in hotel: 10/10 - Friendliness of staff: 8/10 - Willingness to assist: 8/10 - The quality of breakfast: 8/10 - Comfort of room: 10/10 - Room size: 10/10 - Room facilities: 9/10 (There is a nice and a big working desk, dressing, LCD T.V, coffee and a coffee machine, gift of 2 bottles of mineral water every day, there is no a mini-bar in the room) - Comfort of bed: 10/10 - Bathroom: 10/10 - Cleanliness of hotel: 9/10 - Wi-Fi: 9/10 - Check in/out: 9/10 - Quietness: 10/10 - Safety: 10/10 There are also, a beautiful garden, a swimming pool, a fitness center and a free & secured parking. I felt very well looked after at this hotel. It meets my expectations in every way. I would not hesitate to recommend it to others.

I recently stayed at the Crowne Plaza Hotel on a long business trip that was broken up into a 6-day stay, then back home for four days, then returning for 12 days. The hotel is a nice property with a great view overlooking the city of Querétaro. Built on a hillside, almost all the rooms have a great view. The room itself is spacious and well furnish. Bed (king sized) was very comfortable. The décor is a more modern flair with deep red walls and art deco lamps. For myself I prefer a more practical and useful décor, the art deco lamps although very cool liking didn’t offer the lighting I would prefer. The bathroom was spacious with a separate large walk in shower with wonderful tile features and glass doors. The sink and vanity arrangement was clean and modern with a granite counter top and raised sink basin. For me, the lighting was terrible and the mirror a bit too far away for shaving. I can’t imagine how it would be for a woman to apply makeup and do her hair. The bathroom did have a swivel makeup mirror, but again the lighting just seemed a bit dim and inadequate. The amenities are adequate; the gym is small, but guests can use either the Holiday Inn or Crowne Plaza gyms (the hotels are attached to each other). The pool at the Holiday is by far nicer and larger than the strangely triangular shaped pool at the Crowne Plaza. Breakfast at the hotel restaurant was good, not great, but good. I had to eat breakfast the first thing in the morning (6:00 am), and the restaurant was just opening up so understandably the pace seemed a bit unorganized. The signage wasn’t always in place at the food station to let you know what it was. I have traveled all over the world, and I do have to say this was one the strangest selection of food for a breakfast buffet. I have spent almost two years in Central America (El Salvador), and you always have your staple foods. It seems to be hit and miss here. Service was good, but everyday I asked if they had tomato juice only to get a blank stare. My Spanish is not perfect, but tomato in English isn’t that much different the in Spanish. Plus the restaurant had a bar as well, come on I know you have tomato juice at the bar please make an effort to get it. I did use the laundry service as well, and they did a great job. Sometimes you didn’t get all your things back, or you got someone else things but they were quick to straighten things out. Housekeeping always did a great job. They accommodated my special request to have extra coffee packs. Thank you very mush to the housekeeping staff in for room 1212!!! All in all, I would have to say that if the hotel made some minor improvements in the customer service arena it would be a four or five-star review. Little things like getting change at the front desk; we as Americans want to give your staff tips, but you MUST have change available to the guest. It was nearly IMPOSSIBLE to get change at the hotel. Post cards…please have stamps available so your guests can mail

Chose this because of Hilton. The location is good, close to alot of the major industrial parks in the south central part of the city. There is a grocery store, pharmacy, bank and cafe close which make it nice. The rooms are the not so good part about the property; outdated, old and somewhat broken. Obviously I'm comparing to the other Hilton properties I've stayed at. I will say, the breakfast is pretty damn good, the staff is caring and their service is shines.

The rooms are quite big, the health is better, the surrounding shopping is not convenient, you need to take a taxi, you rent your car best.